Sr. Consultant / Manager - Scrum Master (2025)

As a Sr. Consultant / Manager - Scrum Master at Fresh Gravity, your primary responsibilities include guiding teams through Agile methodologies such as Scrum, facilitating collaboration among multiple teams, ensuring process improvements, and managing project deliverables. You’ll be expected to evaluate business processes, perform requirements analysis, and coach teams to enhance their practices. Facilitating conflict resolution and mentoring team dynamics are also key aspects of this role.

Ideal candidates for the Sr. Consultant / Manager - Scrum Master role at Fresh Gravity should possess 7-10 years of relevant experience, including a minimum of 2-3 years specifically in Scrum Mastership. Certifications such as CSM or equivalent are preferred, along with proficiency in Agile methodologies, software development knowledge, and excellent leadership and communication skills. Experience in business analysis or related fields is also beneficial.

Fresh Gravity is committed to fostering personal and professional development. As a Sr. Consultant / Manager - Scrum Master, you'll have access to our 5Dimensions (5D) benefits program, which emphasizes deep development across various dimensions of your life. This program aims to enhance your skills, nurture your family life, and align with our corporate mission to better humanity and the client experience.

Candidates applying for the Sr. Consultant / Manager - Scrum Master position should demonstrate proficiency in various Agile frameworks, including Scrum, Extreme Programming (XP), and Feature-Driven Development (FDD). A good understanding of additional methodologies, such as Crystal and Waterfall, will also be beneficial in supporting diverse teams working across different technologies.

At Fresh Gravity, the work culture is driven by innovation, collaboration, and fun. As a Sr. Consultant / Manager - Scrum Master, you'll enjoy an inspiring environment where challenging projects are met with enthusiasm. The company values open communication, team spirit, and the pursuit of excellence, making it a great place for professionals who desire meaningful engagement in their work.

To ensure Scrum practices are effectively followed, I prioritize regular Scrum ceremonies like Daily Stand-ups, Sprint Planning, Retrospectives, and Reviews. I encourage open communication and provide coaching to team members to clarify the Scrum framework, fostering an environment of continuous improvement.

My experience with conflict resolution involves addressing issues promptly before they escalate. I facilitate open discussions to ensure all voices are heard and work towards finding a collaborative solution that benefits the team and the project's goals.

I employ techniques like recognizing achievements publicly, setting clear goals, and fostering a safe space for innovation and risk-taking. Encouraging team ownership of tasks helps build accountability and commitment, keeping motivation levels high.

When changes arise during a Sprint, I assess their impact on existing goals and deliverables. I engage the team and involve stakeholders to determine if the change adds value. If necessary, I facilitate the reallocation of tasks or adjust the Product Backlog for upcoming Sprints.

I focus on metrics such as Velocity, Burn-down charts, and Sprint Goal completion rates. These help gauge the team's performance and make data-driven decisions for improving productivity and quality in subsequent Sprints.

Managing remote teams requires leveraging tools like video conferencing, collaboration platforms, and digital dashboards. Keeping regular communication, engaging in virtual ceremonies, and fostering an inclusive culture are essential to maintain cohesion and effectiveness.

In Sprint Retrospectives, I create a safe environment for open discussion, encouraging team members to share their insights on what went well and what could improve. I utilize techniques like Start-Stop-Continue or 4Ls (Liked, Learned, Lacked, Longed for) to guide the conversation and ensure actionable outcomes.

The Definition of Done is a shared understanding of what it means for a piece of work to be considered complete. It ensures that quality is met and prevents ambiguity, allowing the team to find consistency in their delivery. It’s crucial for maintaining trust with stakeholders.

I encourage continuous learning by promoting self-development opportunities, facilitating workshops, and providing access to resources such as online courses and certifications. Additionally, I foster a culture of knowledge sharing during team meetings.

Balancing stakeholder demands with the team’s capacity involves transparent communication and prioritization. I work closely with stakeholders to understand their needs while setting realistic expectations about what can be delivered within given timeframes, reassessing priorities regularly.