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Join the Jump Go-To-Market Talent Pool

Thanks for your interest in learning more about Jump! We are always on the lookout for talented product managers and product designers to join our growing team.  So drop us a line if you're interested in being added to our talent pool. Read more about what we're building and how to stay in touch below.

Jump is the only end-to-end fan experience platform built for sports teams and venues, breaking the mold for what fans can expect at live events. Jump’s enterprise software enables sports teams and venues to unlock the massive opportunities that come from real relationships with their fans, rethinking the traditional model that hasn’t put the fan experience first.

Founded in 2021 by Marc Lore, Alex Rodriguez, and Jordy Leiser and backed by top venture firms including Forerunner Ventures, Will Ventures, Mastry Ventures, Courtside Ventures, and more, we’re just getting started! We are a remote first team that grounds our actions and decisions in our core values — begin with trust, bring our all, and blaze a trail. Living our values means that we always assume positive intent, show up with authenticity and empathy, and push the limit of what is possible with our collective creativity.

We're building a talent pool of individuals eager to make an impact on Jump's growing sales, marketing, and/or customer success teams. If you're passionate about connecting with customers, driving growth, and creating exceptional experiences for teams and fans, we'd love to hear from you!

We look for people with the following traits:

  • A strong desire to learn. You are curious and willing to dive deep to become a subject matter expert in our domain

  • Tenacity. You enjoy working on challenges that others can’t or don’t want to tackle and you aren’t afraid of failing fast in order to find better solutions.

  • Passion. You love using your skills to solve real problems. You hold yourself to a high standard and help to elevate others as well.

  • Empathy. You thrive in an environment where everyone can truly be themselves. You understand that our differing life experiences influence who we are and how we show up, and these diverse perspectives enrich both our team and our product.

  • Customer-centric mindset. You put customers at the heart of everything they do, striving to understand their needs and exceed their expectations

  • Innovation: Passion for exploring and implementing AI technologies to enhance automation, optimize workflows, and drive innovation

If this sounds aligned with your skills and interests, drop us your resume and we’ll reach out if there’s a role that might align with our team’s needs in the future.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Join the Jump Go-To-Market Talent Pool, Jump

Thanks for considering a future with Jump! We are excited to invite talented individuals to join the Jump Go-To-Market Talent Pool in Los Angeles. Here at Jump, we are redefining the fan experience through innovative solutions for sports teams and venues. Our platform is the only end-to-end fan experience solution designed to bridge the gap between fans and the teams they love. As a remote-first company founded by visionaries like Marc Lore and Alex Rodriguez, we're passionate about creating remarkable experiences that connect fans and teams like never before. We believe our core values of trust, authenticity, and creativity drive not just our work but the extraordinary outcomes we achieve together. If you’re a product manager or product designer with a deep desire to connect with customers, foster growth, and drive exceptional fan experiences, we’d love to hear from you! We’re looking for enthusiastic learners who embrace challenges head-on, possess great empathy, and hold a customer-centric mindset. If you're curious, passionate about your craft, and excited about leveraging AI to innovate and optimize, the Jump Talent Pool may just be your next step. Let’s connect and see where we can take the fan experience together!

Frequently Asked Questions (FAQs) for Join the Jump Go-To-Market Talent Pool Role at Jump
What opportunities are available in the Jump Go-To-Market Talent Pool?

The Jump Go-To-Market Talent Pool is designed for individuals interested in roles such as product managers and product designers. Here, you'll find opportunities to connect with Jump's growing sales, marketing, and customer success teams, as well as potential future roles that align with your skills and interests.

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How does Jump prioritize the fan experience in its approach?

At Jump, the fan experience is at the core of everything we do. Our platform reimagines traditional fan engagement by leveraging real-time data to create personalized experiences that keep fans connected to their favorite sports teams, ultimately enhancing their live event experience.

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What qualities is Jump looking for in candidates for the talent pool?

Jump seeks candidates who demonstrate a strong desire to learn, tenacity, passion for problem-solving, empathy, a customer-centric mindset, and innovation. We believe these traits help build a diverse and successful team dedicated to enhancing the fan experience.

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Can you explain the company culture at Jump?

Jump fosters a remote-first and inclusive culture that embraces authenticity and empathy. Our actions are grounded in core values that encourage positive intent and creative solutions, making it a vibrant place for individuals to express their true selves and contribute to the team.

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What kind of projects might I work on at Jump?

As a member of the Jump Go-To-Market Talent Pool, you could work on exciting projects that develop enhancements to our fan experience platform, drive customer engagement strategies, or devise innovative marketing campaigns that promote team and venue relationships.

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How does Jump leverage innovation in its operations?

Innovation is at the forefront of Jump's operations, especially with AI technologies. We actively explore ways to enhance automation, optimize workflows, and deliver smarter solutions that benefit both fans and teams, ensuring we're always ahead in the fan experience space.

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What steps should I take to join the Jump Go-To-Market Talent Pool?

To join the Jump Go-To-Market Talent Pool, simply drop us your resume expressing your interest in future roles. We’ll review your qualifications and reach out if we find a match with our team’s evolving needs.

Join Rise to see the full answer
Common Interview Questions for Join the Jump Go-To-Market Talent Pool
What interests you about working at Jump?

Express your passion for transforming fan experiences and how Jump's innovative platform excites you. Mention your desire to contribute to a company that values creativity and customer-centricity.

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How do you approach problem-solving in product management?

Discuss your systematic approach to problem-solving, emphasizing your ability to analyze data, engage with stakeholders, and iterate on potential solutions while keeping customer needs in focus.

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Can you give an example of a challenge you've faced in a past project?

Share a specific instance where you encountered a significant challenge, your thought process in tackling it, how you managed stakeholder expectations, and what the final outcome was, highlighting your resilience.

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How do you ensure your design or product decisions are user-focused?

Talk about the methodologies you use, such as user research, A/B testing, and user feedback sessions. Illustrate your commitment to understanding user pain points to drive meaningful solutions.

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What role does teamwork play in your work ethic?

Emphasize your belief in collaborative efforts and how you actively seek input from team members to drive collective success. Share your experience working in cross-functional teams.

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How do you stay updated with industry trends and technologies?

Highlight your commitment to continuous learning through reading industry articles, attending webinars, and being part of professional networks. Explain how this knowledge can inform your work at Jump.

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What is your process for gathering and implementing customer feedback?

Outline your approach to collecting feedback through surveys or interviews, analyzing the results, and translating insights into actionable product improvements. Mention how this directly contributes to customer satisfaction.

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How do you handle competing priorities in a fast-paced environment?

Describe your prioritization strategies, such as leveraging project management tools, regular check-ins with stakeholders, and the importance of flexibility in adapting to changing priorities.

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What innovative ideas would you bring to Jump's fan experience?

Be prepared to discuss specific ideas or technological solutions you believe could enhance fan engagement. Highlight your understanding of Jump's mission and how your innovative thinking aligns.

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Why do you think empathy is essential in customer success roles?

Discuss how empathy helps you understand and address customer pain points effectively, build trust, and reinforce lasting relationships, which are crucial for driving success in any customer-focused role.

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Jump is offering all Londoners one free 15-minute trip* valid from Wednesday 18 December - Wednesday 26 December. *The £3.00 promo code is valid for JUMP riders for one JUMP bike ride, which begins and ends in the London JUMP zone indicated in y...

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Full-time, remote
DATE POSTED
November 24, 2024

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