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Partner Account Executive - Indonesia

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.


About JumpCloud®

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.


About the Role:


We are looking for inspired account executives who love selling to highly technical buyers. This role is responsible for partnering with value added resellers and channel partners to sell our cloud-based Open Directory Platform to small to medium enterprise customers in Indonesia.


We work in a Product Led Sales model serving IT professionals and business stakeholders to help them improve the security posture of their organization and to increase the effectiveness of their IT organization. The market we address is the commercial segment made of SMEs and companies up to a few thousands employees, many of which rely on their IT services partners to provide their Identity Access Management / Directory Services solution.  This is a unique opportunity to join a fast-growing sales team in the region, making an impact by contributing to building the partner / sales business across the region overall.   



Key Metrics:
  • Quota attainment on Partners generates sales
  • Annual Recurring Revenue achieved through the Channel
  • Partner ecosystem growth, coverage and overall productivity 


Responsibilities:
  • Help prospective customers understand our Open Directory Platform and how we can solve their various IT challenges that typically cover user management, device management, access control and security
  • Manage the sales lead generation process
  • Establish lasting relationships with senior executives and decision-makers
  • Prospect target contacts in assigned territory to sell the Jumpcloud Partnership/value proposition  and close opportunities passed from outbounding / aligned SDRs
  • Consistently achieve selling activity KPIs to build and progress pipeline
  • Participate and help lead ad-hoc sales campaigns to generate new prospects/opportunities
  • Provide guidance and coaching to aligned Sales Development Reps
  • Develop relationships by selling and creating value for our full solution stack through product/industry mastery & expertise and applied competitive insights
  • Build JumpCloud  awareness at all levels of an organization
  • Deliver accurate forecasts and manage opportunities to Jumpcloud’'s sales process. Lead in SFDC disciplines.
  • Identify customer needs to ensure customer success
  • Collaborate with other members of the commercial team (marketing, solutions engineers,account managers, leadership, etc.) to build strategic adoption plans for customers
  • Prepare and educate customers on new features and releases
  • Monitor and identify adoption and utilization trends
  • Serve as the voice of the customer and collect feedback to drive continuous   Improvement across all areas including product
  • Handle all customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries
  • Drive JumpCloud value creation through proactive outreach to key accounts


Skills and Knowledge:
  • 5 - 7 years of business development and/or sales, ideally in a SaaS environment with an IT-focused product focusing on Net New Logos
  • Experience selling to and through channel partners is preferred especially MSP, VAR, etc.
  • Proven experience meeting or exceeding key performance metrics 
  • BA / BS or equivalent education and relevant experience
  • Strong interpersonal skills, ability to convey and relate ideas to others
  • Ability to excel in a team-oriented, collaborative, and fast-paced environment with energetic attitude, willingness to perform and get things done.
  • Experience using Salesforce.com for opportunity management and forecasting
  • Experience selling to the SMEs/Commercial segment and/or with IAM/Security/Directory solutions a plus


Education and Experience:
  • Minimum 5 years sales experience selling a SaaS product.
  • Exceptional track record of targeting and closing deals with medium to large enterprise customers.
  • BA or BS preferred.


#LI-


Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.


This role is remote in the country of Indonesia. You must be located in and authorized to work in Indonesia to be considered for this role.


Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.


Why JumpCloud®? 

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  


One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO


Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   


JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.


All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

 

#LI-Remote #BI-Remote

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What You Should Know About Partner Account Executive - Indonesia, JumpCloud

Are you a talented salesperson with a passion for technology? JumpCloud® is on the lookout for a Partner Account Executive to join our dynamic team in Jakarta, Indonesia. In this remote role, you'll connect with value-added resellers and channel partners to promote our groundbreaking Open Directory Platform to small and medium enterprises. Your mission will be to help IT professionals navigate their security and device management challenges by demonstrating the benefits of our innovative solutions. We pride ourselves on being a Product Led Sales organization, which means you’ll be working closely with motivated individuals who are eager to bolster their IT systems. You’ll be responsible for driving sales through existing partnerships, generating new leads, and establishing connections with key decision-makers. Ensuring that our partners understand the value of JumpCloud® is key to your success, and we want you to thrive in our fast-paced environment! Your expertise in SaaS and the tech industry will be critical as you manage the sales process, deliver accurate forecasts, and collaborate with various teams to enhance customer engagement. With a supportive culture that values each team member’s contributions, JumpCloud® is the perfect place for someone passionate about building connections and making a meaningful impact. If you're ready to accelerate your career while helping others harness technology for a more secure future, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Partner Account Executive - Indonesia Role at JumpCloud
What are the primary responsibilities of a Partner Account Executive at JumpCloud®?

As a Partner Account Executive at JumpCloud®, your main responsibilities include engaging with channel partners to sell our Open Directory Platform, managing the sales lead generation process, and establishing relationships with key decision-makers. You will also participate in sales campaigns to identify new prospects while providing guidance to Sales Development Representatives.

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What qualifications are required for the Partner Account Executive position at JumpCloud®?

To qualify for the Partner Account Executive role at JumpCloud®, candidates should have at least 5 to 7 years of business development or sales experience, ideally in a SaaS environment. Experience selling through channel partners and meeting performance metrics is highly desired, along with strong interpersonal skills and a collaborative attitude.

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How does JumpCloud® support team collaboration for remote employees in Jakarta?

JumpCloud® embraces a Remote First approach, ensuring that team members can collaborate effectively from anywhere. We utilize various tools and platforms to maintain communication, share ideas, and work together on projects. Our team is connected through a shared commitment to our mission and core values, fostering a strong sense of community regardless of physical location.

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What are the key success metrics for a Partner Account Executive at JumpCloud®?

Key metrics for success as a Partner Account Executive at JumpCloud® include attaining quota for partner-generated sales, achieving annual recurring revenue through the channel, and expanding the partner ecosystem’s productivity and coverage. Meeting these metrics directly correlates with your impact on the team and company growth.

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What is the company culture like at JumpCloud® for Partner Account Executives?

JumpCloud® fosters a culture that values connection, collaboration, and growth. As a Partner Account Executive, you'll be encouraged to bring unique ideas and approaches to the table while working with a supportive team. Our core value of 'Building Connections' reflects our commitment to creating a diverse and inclusive environment where everyone can excel.

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Common Interview Questions for Partner Account Executive - Indonesia
Can you explain your experience with selling SaaS products in the IT sector?

In addressing this question, you may want to discuss specific products or services you've sold, your target market, and any significant achievements, such as quota attainment or closing major deals. Providing quantifiable examples will strengthen your response.

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How do you approach building relationships with channel partners?

Effective relationship-building involves active listening and understanding your partners' business goals. Share strategies you've used to stay engaged, such as regular check-ins and offering resources that can help their sales efforts.

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What strategies do you use for effective lead generation?

Describe a mix of outbound and inbound strategies you’ve successfully implemented, such as networking events, webinars, and social media outreach. Highlight any tools or methods that have proven effective in your experience.

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How do you handle objections during the sales process?

Talk about your approach to objection handling, such as empathizing with the customer’s concerns, providing insightful solutions, and reinforcing the value proposition of your product. Highlight a specific instance where overcoming objections led to a successful sale.

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What is your process for tracking sales opportunities?

Make sure to mention the use of CRM tools like Salesforce.com and outline your steps for managing your sales pipeline, including tracking follow-ups, forecasting sales, and ensuring accurate reporting.

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Describe a challenging sales experience and how you overcame it.

When discussing a challenge, focus on your problem-solving skills and the steps you took to turn the situation around. Be specific about the outcome and how it impacted your overall performance.

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How do you align your sales efforts with team objectives?

Emphasize the importance of communication and collaboration. Address how you ensure your individual goals align with broader team metrics and demonstrate how your efforts contribute to overall team success.

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Why is it important to understand customer needs in sales?

Understanding customer needs allows you to tailor your sales approach and offer solutions that genuinely address their challenges. You may want to provide examples of how identifying needs led to successful sales outcomes.

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What do you believe sets JumpCloud® apart from other SaaS providers?

Research JumpCloud® thoroughly to address this question effectively. Focus on the unique selling points such as its Open Directory Platform, customer support, or any key innovations the company has made.

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How do you stay motivated and maintain a positive attitude in sales?

Discuss your techniques for maintaining motivation, whether it's through setting personal goals, celebrating small wins, or leaning on your team for support. Share how a positive attitude can significantly impact your results.

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JumpCloud’s mission is to Make Work Happen®. That means empowering IT admins and connecting users to the IT resources they need via one secure identity, through a cloud directory service. Our guiding light is our customer. We work every day to mak...

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Full-time, remote
DATE POSTED
December 21, 2024

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