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Sales Operations Specialist

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

 

The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization.

Responsibilities include, but are not limited to:

Business Analysis and Report Development and Preparation

•  Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business

•  Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process

•  Create, maintain, and update relevant files to support the business forecasting process

•  Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand

•  Ad hoc analysis projects in line with business requirements

Process Definitions and Enhancement

•  Develop processes and concepts for enhanced operational procedures and tools

•  Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model

•  Make insightful recommendations to further enhance the business value derived from reporting tools

•  Drive cross functional initiatives in cooperation with Global and Regional functions

Business Partnering:

•  Act as a trusted business advisor to senior leadership.  Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions

Qualifications

We are looking for a colleague who is:

  • Proficient in MS Excel and PowerBI, with advanced skills
  • Data-driven and commercially minded - Driven to understand the meaning behind the numbers
  • Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail
  • Naturally curious, with the ability to ask the right questions and challenge the status quo
  • Thrives in a fast-paced and dynamic environment
  • Comfortable interacting with senior internal and external stakeholders.  Must be responsible with and able to handle confidential information
  • Able to inspire positive change

Essential:

  • 5+ years’ experience in Business Operations, Finance decision support or related business support role
  • MS Excel and PowerBI skills to advanced level
  • Demonstrated track record of rolling out operational KPI reporting, including delivery of actionable insights to executives
  • Experience working on Finance-related assignments
  • Broad understanding of financial statement concepts
  • University degree or comparable professional experience
  • Professional fluency in English

Desirable:

  • Experience in an international matrixed organization with virtual working environment. 
  • Proficiency in information technology trends and developments a plus

Additional Information

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

What We’re Offering

  • Salary Range:  $84,000 to $105,000 plus bonus potential
  • Flexible paid time off, including sick and holiday
  •  Medical, dental, & vision insurance
  •  401K with Company contribution
  •  Flexible spending accounts
  •  Life insurance and disability benefits
  •  Tuition assistance
  •  Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor.  We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

Average salary estimate

$94500 / YEARLY (est.)
min
max
$84000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Operations Specialist , IFS

Are you ready to make your mark in the dynamic world of sales operations? If so, IFS is looking for a talented Sales Operations Specialist to join our innovative team in Itasca, IL! At IFS, we pride ourselves on creating AI-driven enterprise software solutions that truly make a difference in the moments that count for our customers. In this role, you will be instrumental in helping us achieve our business goals by developing core business reporting that provides valuable insights across the organization. Your responsibilities will include preparing detailed KPI analyses, developing financial models, and supporting the demand generation process with keen data analysis. You'll collaborate with senior leadership to translate complex data into actionable insights, providing recommendations that can drive strategic decision-making. A big part of your role will involve enhancing our operational procedures, streamlining reporting tools, and fostering cross-functional initiatives that align with our global operating model. To thrive in this position, you should be exceptionally proficient in MS Excel and PowerBI and have at least 5 years of experience in business operations or finance. We value individuals who are naturally curious, detail-oriented, and capable of thriving in a fast-paced environment. Joining IFS means becoming a part of a diverse and inclusive workplace where your ideas can truly impact the world. With competitive salary options, flexible paid time off, and a robust benefits package, we are committed to your growth and success. Come join Team Purple at IFS and help us #MakeYourMoment!

Frequently Asked Questions (FAQs) for Sales Operations Specialist Role at IFS
What are the key responsibilities of a Sales Operations Specialist at IFS?

As a Sales Operations Specialist at IFS, your primary responsibilities will involve preparing KPI analysis, developing financial models for business planning, and providing critical business insights to senior leadership. You will utilize MS Excel and PowerBI to analyze data and support the demand generation process.

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What qualifications do I need to apply for the Sales Operations Specialist role at IFS?

To be considered for the Sales Operations Specialist position at IFS, candidates should have a university degree or equivalent professional experience, at least 5 years in business operations or finance-related roles, and advanced skills in MS Excel and PowerBI. A track record of delivering actionable insights to executives is also essential.

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How does IFS support the development of its Sales Operations Specialists?

At IFS, we are committed to employee development. As a Sales Operations Specialist, you will have access to tuition assistance, mentoring opportunities, and a collaborative work environment designed to nurture your skills and encourage innovative thinking.

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What is the work environment like for a Sales Operations Specialist at IFS?

The work environment at IFS is dynamic and inclusive, promoting informal hierarchies that foster simplicity and trust. As a Sales Operations Specialist, you'll work in a collaborative setting where diverse viewpoints are celebrated and your contributions are valued.

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What is the salary range for the Sales Operations Specialist role at IFS?

The salary range for the Sales Operations Specialist position at IFS is between $84,000 and $105,000, with additional bonus potential. IFS also offers a comprehensive benefits package, including flexible paid time off, health insurance options, and a 401K with company contributions.

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Common Interview Questions for Sales Operations Specialist
How do you prioritize your tasks as a Sales Operations Specialist?

When prioritizing tasks as a Sales Operations Specialist, I focus on aligning my activities with business goals, using data to identify areas needing immediate attention, and collaborating with leadership to ensure support for critical initiatives.

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Can you describe a situation where your analysis provided valuable insights?

Absolutely! In my previous role, I conducted a deep analysis of pipeline data which revealed trends in customer demand. By presenting this data to our leadership, we were able to adjust our marketing strategies, leading to a significant increase in leads.

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How do you handle confidential information in your role?

Handling confidential information responsibly is paramount. I ensure thorough understanding of company policies and maintain strict data handling protocols, only sharing information with authorized personnel and securing sensitive data effectively.

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What tools do you use for reporting and analysis?

I primarily use MS Excel and PowerBI for reporting and analysis. These tools allow me to manipulate data efficiently and visualize it in a way that is easily understandable for stakeholders.

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How do you measure the success of your projects?

Measuring the success of my projects involves defining clear KPIs at the outset, regularly tracking progress, and soliciting feedback from stakeholders to ensure alignment with business objectives.

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Describe your experience with financial modeling.

I have extensive experience in financial modeling, where I've developed dynamic models that support business planning processes. This includes forecasting cash flows and analyzing the financial impact of various business scenarios.

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How do you ensure accuracy in your reporting?

To ensure accuracy in my reporting, I employ a systematic approach that includes double-checking data entries, validating assumptions, and using automated checks within Excel and PowerBI to catch any discrepancies.

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What strategies would you use to support the demand generation process?

To support the demand generation process, I would analyze historical sales data to identify trends, collaborate with marketing teams to align strategies, and provide actionable insights that maximize our outreach efforts.

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How would you approach working with senior leadership?

When working with senior leadership, I would prioritize clear communication, ensuring that I present data in a concise and actionable format. Building rapport and understanding their strategic priorities are also key to my approach.

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Can you give an example of how you improved operational procedures?

Certainly! In my last position, I identified inefficiencies in our reporting process. I proposed a new framework that streamlined data collection and reduced report generation time by 25%, which significantly improved our operational efficiency.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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Full-time, on-site
DATE POSTED
December 18, 2024

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