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Director of Human Resources

Kafene is a leading point-of-sale financing partner dedicated to empowering flexible ownership solutions for underserved customers nationwide. By enabling our retail partners to offer flexible lease-to-own (LTO) purchase options for prime and non-prime consumers, Kafene helps merchants grow their customer base and meet the increasing demand for furniture, appliances, electronics, tires, and other durable goods. Utilizing over 20,000 data inputs alongside cutting-edge AI and machine learning technologies, our platform creates a best-in-class experience for both merchants and customers. With over $300 million in sales since inception, we are rapidly growing and looking to expand our team.


We take pride in fostering a dynamic workplace culture that values collaboration, innovation, and mutual support. Our team of 150 is spread across our NYC headquarters, a Wilmington office, and fully remote staff nationwide. Last year, we were recognized as one of Built In's Startups to Watch and Forbes' Best Startup Employers.


Reporting to the Head of Human Resources, Kafene is looking for a Director of Human Resources, a senior leadership role responsible for overseeing the development, implementation, and management of HR strategies and policies within the organization. The Director will ensure that HR practices align with the overall business goals, focusing on employee engagement, performance management, talent acquisition, compliance, and organizational development.


Please note that only candidates based in NYC or the surrounding area will be considered for the role. The position requires a minimum of 4 days on-site at our Midtown Manhattan office.


Key Responsibilities:
  • Act as a trusted advisor to employees and management on HR-related issues, such as performance management, and conflict resolution.
  • Lead initiatives to improve organizational effectiveness, culture, and employee development.
  • Design and implement performance appraisal systems to monitor employee performance and development.
  • Drive initiatives to enhance employee engagement, satisfaction, and retention.
  • Lead efforts to maintain a positive work environment and address employee concerns.
  • Oversee the development and management of competitive compensation and benefits programs to attract and retain top talent.
  • Ensure compensation structures are equitable, aligned with market trends, and compliant with relevant laws.
  • Manage employee benefits programs, including health, wellness, retirement, and other perks.
  • Collaborate with leadership to identify areas for improvement and implement training and development programs.
  • Develop recognition programs to reward top performers and encourage a high-performance culture.
  • Support leadership development programs and identify opportunities for employees' professional growth.
  • Manage succession planning to ensure leadership continuity and talent development.
  • Oversee HR systems and technology to ensure efficient management of employee data, payroll, and HR operations.
  • Use HR analytics to track key performance indicators and provide insights for improving HR strategies.
  • Oversee the recruitment process to ensure the organization attracts and hires top talent.
  • Develop and implement workforce planning strategies to ensure the right mix of skills and expertise.
  • Implement effective onboarding programs for new employees.


Core Skills and Qualifications:
  • Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. A Master’s degree in HR or Business Administration is a plus.
  • Minimum of 8-10 years of experience in human resources management, with at least 3-5 years in a supervisory or managerial role.
  • Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is preferred.
  • Strong knowledge of HR laws, best practices, and compliance requirements.
  • Excellent interpersonal, communication, and conflict-resolution skills.
  • Ability to work effectively with all levels of staff and management.
  • Strong problem-solving and decision-making abilities.
  • Proficiency with HR software (e.g., HRIS, payroll systems) and Microsoft Office Suite.
  • Ability to maintain confidentiality and handle sensitive information.
  • High level of attention to detail.
  • Proactive, solution-oriented, and results-driven.
  • Strong organizational and time management skills.
  • Ability to manage multiple priorities in a fast-paced environment.


Compensation and Benefits:
  • Earn a competitive base salary ranging from $140,000 to $160,000, depending on factors such as skills and experience (salary range is specific to the NYC area).
  • Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.
  • Retirement Benefits: Begin planning for your future from day one with our 401k plan.
  • Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.
  • Subsidized Gym Membership: Stay fit and healthy with our subsidized membership to Equinox gyms.


Kafene is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to jobs@kafene.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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What You Should Know About Director of Human Resources, Kafene

Kafene, a trailblazer in point-of-sale financing solutions, is on the lookout for a talented Director of Human Resources who will play a vital role in shaping our inclusive and collaborative workplace culture. If you’re someone who thrives in a dynamic environment and loves driving HR strategies that align with business goals, this could be the perfect opportunity for you! Based in New York, NY, this leadership position involves crafting and managing HR policies that foster employee engagement, talent acquisition, and organizational development. You'll act as a confidant for our team and leaders, actively overseeing initiatives designed to promote a positive work atmosphere and keep our employees motivated and satisfied. With an emphasis on performance management, conflict resolution, and competitive compensation, you'll work collaboratively across all levels of the organization to enhance our effectiveness and culture. We believe that a happy team creates a high-performing organization, which is why we are seeking someone who can bring strong HR expertise, creativity, and strategic thinking to the table. If you have at least 8-10 years in human resource management, with a passion for nurturing talent and a knack for innovative solutions, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Director of Human Resources Role at Kafene
What are the responsibilities of a Director of Human Resources at Kafene?

As the Director of Human Resources at Kafene, your responsibilities will include overseeing HR strategies and policies, managing employee engagement initiatives, driving talent acquisition efforts, and ensuring compliance with HR laws. You'll also handle performance management systems, compensation and benefits programs, and work to develop a positive work environment that fosters growth and retention.

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What qualifications are necessary for the Director of Human Resources position at Kafene?

To qualify for the Director of Human Resources role at Kafene, candidates should have a Bachelor's degree in Human Resources or a related field, along with 8-10 years of relevant HR experience. At least 3-5 years in a supervisory or managerial role is preferred. Professional HR certifications and strong knowledge of compliance requirements will also serve you well in this position.

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How does Kafene support employee development as part of the Director of Human Resources role?

Kafene emphasizes employee development through various initiatives led by the Director of Human Resources, including performance appraisal systems, training programs, and succession planning. You'll be tasked with enhancing organizational effectiveness and promoting leadership development opportunities to ensure that employees have paths for growth within the organization.

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What are the key skills needed for success as the Director of Human Resources at Kafene?

Success as Kafene’s Director of Human Resources relies on excellent interpersonal and communication skills, strong problem-solving abilities, proficiency with HR software, and a keen attention to detail. Additionally, your ability to manage multiple priorities and work effectively at all organizational levels will be crucial in achieving your goals.

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What compensation and benefits can the Director of Human Resources expect at Kafene?

The Director of Human Resources at Kafene can expect a competitive base salary ranging from $140,000 to $160,000. Additionally, the company offers comprehensive healthcare coverage, retirement benefits through a 401k plan, flexible paid time off, and even a subsidized gym membership to support your overall well-being.

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Common Interview Questions for Director of Human Resources
What HR strategies do you believe are most effective for enhancing employee engagement?

Discuss your understanding of various HR strategies that can foster employee engagement, such as regular feedback mechanisms, professional development opportunities, and recognition programs. Highlight examples where you implemented such strategies and their impact on employee satisfaction.

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How do you handle conflict resolution in a team setting?

Explain your approach to conflict resolution, emphasizing active listening, empathy, and collaboration among team members. Share a specific instance where you successfully navigated a conflict and the positive outcome that resulted.

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Can you illustrate your experience with performance management systems?

Provide detailed insight into the performance management systems you have designed or improved. Discuss how these systems helped to monitor employee performance and align their goals with organizational objectives.

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What methods do you use to stay updated on HR laws and compliance?

Discuss your commitment to ongoing professional development in the field of HR. This could involve attending seminars, participating in webinars, or being part of professional organizations that keep you informed about the latest changes in HR laws and compliance requirements.

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How do you build a company culture that promotes diversity and inclusion?

Share your strategies for fostering a diverse and inclusive workplace. Discuss your previous experiences implementing diversity training programs or policies that support the recruitment and retention of diverse talent.

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How would you approach the onboarding process for new employees?

Outline a comprehensive onboarding plan that includes both logistical and cultural aspects. Highlight the importance of setting clear expectations, facilitating introductions to the team, and providing training that articulates the company's values.

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What role does data play in your HR decision-making process?

Talk about how you utilize HR analytics to inform your decisions, such as monitoring employee turnover rates or performance metrics. Share specific examples of data-driven decisions that led to improved HR practices.

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What experience do you have managing employee benefits programs?

Describe your experience overseeing employee benefits and how you ensure these programs remain competitive and compliant. Share insights into your approach for communicating the value of these benefits to employees.

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How do you prioritize tasks in a fast-paced environment?

Provide your strategy for time management, emphasizing your ability to prioritize urgent tasks while ensuring long-term projects are not neglected. Discuss tools or methods you use to keep track of your responsibilities.

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In your view, what makes a successful HR leader?

Share your philosophy of HR leadership, stressing the importance of trust, communication, and strategic vision. Discuss how you inspire and support your HR team and the broader organization.

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Mission Driven
Collaboration over Competition
Inclusive & Diverse
Growth & Learning
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off

Kafene is a fintech firm dedicated to empowering flexible ownership solutions for customers nationwide. Our best in class technology brings innovative point of sale financing to industries like furniture, appliances, and electronics, unlocking eco...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 8, 2024

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