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Senior Product Designer, Security

About Kandji


Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.


Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji’s valuation to $850 Million.


Since Kandji’s Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.


Kandji was also named to Forbes’ Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.


The Opportunity


We are excited to be hiring a Senior Product Designer with a deep passion for creating exceptional user experiences, specifically within the security domain. As a strategic designer, you will be a critical player in shaping the security features and customer journey at Kandji. Reporting directly to the General Manager of Security Products, you'll partner with a team of talented product managers, engineers, and designers, driving innovation and technical excellence. Your expertise will be instrumental in defining and executing the design strategy for our macOS-centric security offerings.


How You Will Make a Difference Day to Day
  • Design and document user flows, wireframes, high-fidelity mockups, and prototypes that enhance the user experience, focusing on critical security features and user journeys.
  • Use data-driven insights, including user research, analytics, and customer feedback, to inform design decisions and create user-centered security solutions.
  • Advocate for the end-user by ensuring every design decision improves usability, accessibility, and the overall security experience.
  • Collaborate closely with product managers, engineers, and other designers to iterate on design concepts and refine the security user experience.
  • Dive deep into user needs and workflows, identifying opportunities to streamline processes and simplify complex security interactions.
  • Participate in user research activities, such as usability testing and customer interviews, to validate design decisions and iterate based on feedback.
  • Maintain a high standard for design quality and consistency, ensuring all deliverables align with our overall product vision.
  • Balance big-picture thinking with attention to detail, ensuring that every aspect of the security user experience is thoughtfully crafted.
  • Embrace a hands-on approach, whether you’re conducting user research, defining micro-interactions, or collaborating on UI components.
  • Thrive in a collaborative, ego-free environment where feedback is welcomed and every team member is encouraged to contribute to the overall success of the product.


Minimum Qualifications
  • 7+ years of experience designing user-centric experiences across responsive web, with a portfolio demonstrating your design thinking and process.
  • 3+ years of experience designing products in the SaaS Security space.
  • Strong expertise in Figma and other UX/UI design tools, with experience in creating and contributing to design systems.
  • Proven experience in improving critical aspects of the user journeys.
  • A deep understanding of UX design principles, including accessibility and usability standards, particularly within complex or enterprise-level applications.
  • Strong collaboration skills with a track record of working effectively with cross-functional teams, including product managers, engineers, and other designers.
  • Excellent communication skills, with the ability to clearly articulate design decisions and advocate for user experience improvements.
  • Required to work on-site 5x a week in our Miami office (Coral Gables).


Preferred Qualifications
  • Expansive knowledge of macOS security technologies and protocols.
  • Experience with Apple Device Management and adjacent technologies.
  • Familiarity with network applications security and secure coding practices.
  • Experience designing for SaaS platforms with a focus on optimizing the customer journey and internal business workflows.
  • Familiarity with creating, implementing, and managing design systems that ensure consistency while allowing for flexibility in specific areas.
  • A strong focus on simplifying complex processes and a passion for creating delightful user experiences.
  • Knowledge of agile methodologies and experience working in a fast-paced, iterative design environment.
  • Understanding of Apple’s Human Interface Guidelines and accessibility standards.


Benefits & Perks


 • Competitive salary

 • 100% individual and dependent medical + dental + vision coverage

 • 401(k) with a 4% company match

 • 20 days PTO

 • Health and wellness days

 • Kandji Wellness Week the first week in July

 • Equity for full-time employees

 • Up to 16 weeks of paid leave for new parents

 • Paid Family and Medical Leave

 • Modern Health - Mental Health Benefits - Individual and Dependents

• Fertility Benefits

 • Working Advantage Employee Discounts

 • Free onsite fitness center

 • Free parking

 • Lunch 5 days/week

 • Exciting opportunities for career growth

 • An outstanding, inclusive culture


We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.


At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.


Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.

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What You Should Know About Senior Product Designer, Security, Kandji

Are you ready to elevate your design career? Join Kandji as a Senior Product Designer in Security and be part of an innovative team in Miami that is redefining the user experience in Apple device management. At Kandji, we are passionate about creating seamless security features that empower users and ensure they can work smoothly and securely. You'll work directly with our General Manager of Security Products and collaborate with talented product managers, engineers, and fellow designers to bring user-centered design solutions to life. Your role will involve designing user flows, high-fidelity mockups, and prototypes that enhance usability and security. We’re looking for someone who loves diving deep into user needs and is driven by data to inform their design decisions. By advocating for the end-user experience and iterating on design concepts with your team, your contribution will be vital to helping Kandji maintain its reputation for innovation and excellence. If you have extensive experience in UX/UI design, particularly within the SaaS security space, and want to make a difference in a thriving company, we’d love to meet you! With a focus on collaboration and an inclusive culture, Kandji is a place where your creativity can truly shine. Are you in? Let’s make the future of security design together!

Frequently Asked Questions (FAQs) for Senior Product Designer, Security Role at Kandji
What are the responsibilities of a Senior Product Designer at Kandji?

As a Senior Product Designer at Kandji, you'll design and document user flows, wireframes, and prototypes that enhance security features and user experiences. You're expected to utilize user research and analytics to drive design decisions, advocate for the end-user, and collaborate closely with product managers and engineers to refine the security user experience.

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What qualifications do I need to apply for the Senior Product Designer position at Kandji?

To qualify for the Senior Product Designer role at Kandji, you should have at least 7 years of experience in designing user-centric experiences along with a strong portfolio. Additionally, 3 years of experience specifically in SaaS security design, expertise in UX/UI design tools like Figma, and excellent collaboration skills are essential.

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What tools and skills are important for a Senior Product Designer at Kandji?

Key tools for the Senior Product Designer role at Kandji include Figma and other UX/UI design tools, while essential skills include a deep understanding of UX principles, experience with design systems, and above all, the ability to communicate effectively to align design decisions with product goals.

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How does Kandji support the professional development of Senior Product Designers?

Kandji fosters a culture that encourages personal and professional growth by providing exciting opportunities for career advancement, an inclusive work environment, and access to wellness programs. This ensures that Senior Product Designers can continually hone their skills and contribute to innovative projects.

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Is remote work an option for the Senior Product Designer position at Kandji?

For the Senior Product Designer role at Kandji, candidates are required to work on-site in our Miami office 5 days a week. This collaborative environment allows for rich interactions that are essential in refining security user experiences and driving innovation.

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Common Interview Questions for Senior Product Designer, Security
Can you explain your design process as a Senior Product Designer?

When answering this question, emphasize your systematic approach to designing user experiences, including stages such as user research, wireframing, prototyping, and user testing. Highlight how you incorporate user feedback to iterate on designs and maintain a user-centric focus throughout your process.

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How do you advocate for user experience within cross-functional teams?

Share your experiences working in teams, detailing how you effectively communicate the needs and perspectives of users. Discuss collaboration techniques, such as workshops or shared design reviews, that you use to ensure user experience remains a priority in product discussions.

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What methods do you use to gather user feedback?

Identify various methods you’ve previously employed, such as surveys, usability testing, or interviews. Explain how you analyze this feedback and integrate it into your design iterations to enhance user satisfaction and product performance.

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Describe a challenging design problem you faced and how you resolved it.

Choose a specific instance where you encountered a design challenge. Explain the problem clearly, describe the steps you took to resolve it, and emphasize the outcome. Showcase your problem-solving skills and your commitment to creating great user experiences.

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How do you ensure accessibility in your design work?

Discuss your understanding of accessibility principles and methods, such as using color contrast, providing alt text for images, and ensuring keyboard navigability. Emphasize any standards you follow, like WCAG, and your commitment to creating inclusive designs.

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What experience do you have with design systems?

Give an overview of your familiarity with creating or maintaining design systems. Talk about specific instances where a design system improved workflow, consistency, and collaboration across teams, and how you contributed to its evolution.

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How do you stay updated with design trends and technologies?

Explain the resources that you use to stay informed, such as design blogs, newsletters, online courses, and community meetups. Discuss how this knowledge impacts your designs and helps you deliver innovative solutions.

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What role does data play in your design process?

Highlight how you utilize data, such as user analytics and A/B testing results, to inform your design decisions. Discuss the importance of making data-driven choices and how it leads to improved user engagement and satisfaction.

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Describe a time when you had to give or receive critical feedback.

Share a specific experience where feedback played a crucial role in your design process. Discuss how you approached the feedback constructively, any adjustments you made to your work, and how it positively impacted the final design.

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What qualities do you think are essential for a Senior Product Designer?

Discuss essential qualities like empathy for users, strong collaboration skills, adaptability, and a passion for design. Explain why you believe these traits are important in contributing to a successful design team and product.

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Drawing on decades of experience in Apple IT, we saw a dire need for a device management platform that could accommodate growing businesses and increasing regulatory demands. Existing solutions were either overly simplistic or mind-numbingly compl...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 3, 2024

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