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Product Data Analyst

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

We are seeking a detail-oriented and analytical Product Data Analyst to join our Product Operations team. You will be responsible for analyzing product data, generating insights, and helping to define KPIs that guide product management decisions. This role is a critical link between data-driven insights and the product team, ensuring product strategies are backed by robust data.

ESSENTIAL RESPONSIBILITIES

  • Data Analysis & Insights: Analyze product performance, user behavior, and feature adoption metrics to provide actionable insights to the product team.
  • KPIs & Metrics: Work closely with Product Managers and Product Operations to define, track, and report on key performance indicators (KPIs) across the product portfolio.
  • Dashboards & Reporting: Build and maintain dashboards that provide real-time insights into product performance, customer engagement, and operational efficiencies.
  • Cross-functional Collaboration: Collaborate with Product Managers, Engineering, Customer Support, Sales, and Marketing teams to ensure successful product delivery and adoption.
  • Data Integrity: Ensure data accuracy and consistency across various platforms and tools, identifying gaps or areas of improvement in data collection methods.

QUALIFICATIONS

  • Bachelor's degree in Business, Economics, Statistics, Computer Science, or a related field. Advanced degree preferred.
  • 3+ years of experience in data analysis, business intelligence, or product management roles.
  • Proficiency with data analysis tools such as SQL, Excel, Power BI, or similar.
  • Ability to translate complex data sets into clear and actionable insights.
  • Excellent communication skills to present data and recommendations to technical and non-technical stakeholders.
  • Experience working in cross-functional teams and collaborating with stakeholders at all levels of the organization.

WHY JOIN US

  • Be part of a growing Product Operations team that directly impacts product strategy.
  • Work in a fast-paced, collaborative environment with opportunities for professional growth.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Product Data Analyst, Kaseya Careers

At Kaseya, located in the beautiful Norwalk, Connecticut, we are on the lookout for a talented Product Data Analyst to join our dynamic Product Operations team. As the leading provider of IT infrastructure and security management solutions, we pride ourselves on being BOLD, GRITTY, and ACCOUNTABLE. With a focus on driving sustained business success through our best-in-breed technologies, you’ll play a pivotal role in analyzing product data and generating insights that truly matter. In this detail-oriented position, you'll collaborate closely with Product Managers and other teams, helping to define key performance indicators (KPIs) that guide crucial product management decisions. Your work will involve diving deep into product performance, user behavior, and feature adoption metrics to unveil actionable insights for our product development. Building and maintaining dashboards that deliver real-time insights into product performance will also be part of your responsibility, ensuring that our strategies are data-driven and effective. If you have at least 3 years of experience in data analysis or business intelligence and a Bachelor's degree in a relevant field, we want to hear from you! At Kaseya, you won’t just contribute to projects; you'll directly impact our product strategies and enjoy numerous opportunities for professional growth in a fast-paced, collaborative environment. Together, let’s change lives!

Frequently Asked Questions (FAQs) for Product Data Analyst Role at Kaseya Careers
What are the main responsibilities of a Product Data Analyst at Kaseya?

As a Product Data Analyst at Kaseya, your primary responsibilities include analyzing product performance, user behavior, and feature adoption metrics to provide actionable insights to the product team. You'll also be tasked with defining and reporting on key performance indicators (KPIs), collaborating with multiple teams, and ensuring the accuracy and consistency of data across platforms.

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What qualifications do I need to apply for the Product Data Analyst position at Kaseya?

To be considered for the Product Data Analyst role at Kaseya, you need a Bachelor's degree in Business, Economics, Statistics, Computer Science, or a related field, with an advanced degree being preferable. Experience-wise, a minimum of 3 years in data analysis, business intelligence, or product management roles is required, along with proficiency in tools like SQL and Power BI.

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How can a Product Data Analyst influence product strategy at Kaseya?

A Product Data Analyst at Kaseya influences product strategy by providing critical data-driven insights that guide product management decisions. By collaborating with Product Managers and other stakeholders, you will ensure that product strategies are based on solid performance metrics and insights.

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What tools are commonly used by Product Data Analysts at Kaseya?

Product Data Analysts at Kaseya typically leverage data analysis tools such as SQL, Excel, and Power BI to analyze data and generate insightful reports. Your ability to use these tools effectively will be crucial in translating complex data sets into actionable insights.

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What type of collaborative work can a Product Data Analyst expect at Kaseya?

At Kaseya, a Product Data Analyst can expect to collaborate cross-functionally with Product Managers, Engineering, Customer Support, Sales, and Marketing teams. This collaborative environment is essential in ensuring successful product delivery and adoption.

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Common Interview Questions for Product Data Analyst
Can you describe your experience with data analysis tools for the Product Data Analyst position?

When answering this question, focus on specific tools you've used, such as SQL or Power BI. Provide examples of projects where you've successfully utilized these tools to derive actionable insights and how they contributed to strategic decisions.

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How do you ensure data accuracy and consistency in your analysis?

To address this, explain the methods you use to verify the data's integrity, such as cross-checking datasets or employing data validation techniques. Emphasize your attention to detail and the processes you implement to identify and address gaps in data collection.

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Describe a time when your analysis directly influenced a product decision.

Choose a specific instance where your data analysis led to a product change or enhancement. Describe the project briefly, the metrics you evaluated, and how your insights were received and applied by the product team.

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What is your approach to defining KPIs for product performance?

In your response, discuss how you align KPIs with overall business objectives. Explain the process of determining relevant metrics and how you track their performance over time to gauge product success.

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How do you handle competing priorities in a collaborative work environment?

Illustrate your organizational skills by providing examples of how you prioritize tasks based on urgency and stakeholder collaboration. Highlight your communication skills in managing expectations and ensuring project completion.

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What steps do you take to translate complex data findings to non-technical stakeholders?

In this answer, emphasize your ability to create visual reports and clear presentations. Discuss how you tailor your communication style to your audience, using analogies or simplified metrics to convey complex concepts.

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How do you keep up with industry trends relevant to product analysis?

Explain your dedication to continuous learning through attending conferences, participating in online courses, and reading industry publications. Mention specific resources or networks that keep you informed about trends in data analysis and product management.

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What role does feedback play in your data analysis process?

Discuss how you actively seek feedback from team members and incorporate it into your analysis. Explain the value of peer reviews in refining insights and improving the quality of your work.

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Can you provide an example of creating a dashboard for product performance tracking?

Choose a specific instance where you designed a dashboard, detailing the metrics included and why you selected them. Explain how the dashboard was utilized by stakeholders and the insights gained from it.

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What motivates you as a Product Data Analyst at Kaseya?

Here, you can touch on your passion for data storytelling, the excitement of working in a fast-paced environment, and the satisfaction of seeing your insights translate into successful product strategies. Share your long-term professional goals within the company.

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Kaseya, headquartered in Miami, Florida, and established in 2000, is an IT infrastructure management software company. Their platform allows managed service providers and internal IT departments to remotely manage and monitor computers.

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Full-time, on-site
DATE POSTED
December 23, 2024

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