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Inside Sales Representative

About Ketch

Ketch is a coordinated set of applications, infrastructure, and APIs that collapses the cost and complexity of privacy operations and mobilizes permissioned data for deeper customer engagement and top-line growth. 

With Ketch, companies can adapt programmatically to fast-changing regulations while managing risk and significantly reducing operational and privacy engineering costs. Our customers achieve complete, dynamic data control and intelligence over vital data assets. Our products help build trust and create the foundation for responsible AI and advanced data and analytics initiatives. 


About Our Team

The successful candidate will join our team of Account Executives, Sales Engineers, Inside Sales Representatives, and Business Development Representatives (BDRs). Through our work, we bring Ketch values of passion, growth, grit, collaboration, and integrity to life.  We love to learn and are open to feedback. Ketch is growing rapidly and we’re scaling our team to help further accelerate our growth. Our new colleague will enjoy working in a fast-paced environment.  


About The Role

We’re looking for an Inside Sales Representative (ISR) focused on the  small business /commercial segment with a solid track record of building strong customer relationships and beating quota. In this sales role, you will develop an understanding of potential customer challenges, appropriately map Ketch solutions to needs, frame business value, and close business. The successful candidate will work well with colleagues across other functions including marketing, customer experience, product management, legal, and finance.


While this is a remote role based in the US, we will be prioritizing candidates that are located on the East Coast, specifically New York and Boston.


Responsibilities
  • Pipeline Generation – Source and qualify new business opportunities that fit our ICP. Develop roughly 30% of your annual book of business. Advance inbound opportunities including customers ready to ‘graduate’ from our free product offering. Maintain appropriate pipeline hygiene and coverage.
  • Relationship Development – Gain an understanding of the target customer’s business, relevant processes and challenges. Ensure the right questions are being asked and answered. Move quickly while developing a  relationship with the key buyer(s) within the account.
  • Value Framing – Connect a prospect’s business objectives (both functional and corporate) with the Ketch solution. Do the math.
  • Sales Execution – Conduct effective account discovery. Apply MEDDPICC throughout the sales cycle. Develop pitch and proposal material as appropriate. Make responsible, effective use of company assets. Handle objections. Document activities in Salesforce. Drive opportunities to Closed/Won.
  • Product Knowledge – Develop both a functional and technical understanding of Ketch products at sufficient depth to enable delivery of standard product demonstrations aligned to customer needs. 
  • Market Insights & Positioning – Develop a deep understanding of the nuances within the small business/commercial market segment and provide guidance to the product and go-to-market teams on how to effectively align the company’s solutions with market needs.


What do you Bring to the Table?
  • 2+ years of quota-carrying, sales at a SaaS company in the data privacy and/or adtech/martech sectors
  • 2+ years of average deal sizes in range from $5K to $25K
  • Demonstrated ability to translate a technical solution into measurable business value
  • Results-driven mindset and proven ability to beat sales targetsHistory of success in working as part of a virtual global team environment
  • Exceptional time management and people alignment skillsBachelor’s degree or equivalent


$80,000 - $100,000 a year
The US Base Salary range for this full-time position is $80,000 - $100,000 + commission + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Representative, Ketch

Are you ready to take your sales career to the next level? Ketch is looking for a passionate and driven Inside Sales Representative to join our dynamic team! At Ketch, we simplify the complexities of privacy operations through an incredible suite of applications, infrastructure, and APIs, helping companies engage more deeply with their customers and innovate responsibly. In this remote role, you’ll focus on the small business and commercial segments, leveraging your skills to build strong relationships and exceed sales quotas. You’ll work closely with cross-functional teams to identify customer challenges and create tailored solutions that demonstrate the value of Ketch’s offerings. Imagine crafting compelling pitches, conducting insightful account discovery, and turning prospects into loyal clients—all while contributing to a company that values growth and collaboration. Your success will be directly tied to your ability to generate your pipeline and advance opportunities, all while maintaining top-notch relationship management and account documentation through Salesforce. We want someone with a solid sales background in SaaS, especially within the data privacy or ad tech industries—preferably with 2+ years of experience and a track record of successfully translating tech solutions into measurable business benefits. If you thrive in a fast-paced environment and love learning, Ketch is the place for you. Join us, and let’s drive the future of data privacy together!

Frequently Asked Questions (FAQs) for Inside Sales Representative Role at Ketch
What are the main responsibilities of an Inside Sales Representative at Ketch?

As an Inside Sales Representative at Ketch, your primary responsibilities include pipeline generation, relationship development, value framing, and sales execution. You'll engage with potential customers to understand their challenges and map Ketch's solutions to their needs, ultimately driving opportunities to close deals. Additionally, you'll document activities in Salesforce and collaborate with cross-functional teams to ensure customer success.

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What qualifications are needed to apply for the Inside Sales Representative position at Ketch?

Applicants for the Inside Sales Representative position at Ketch should have at least 2 years of quota-carrying sales experience, preferably in the SaaS sector related to data privacy or ad tech. A proven ability to translate technical solutions into measurable business outcomes is essential, alongside exceptional time management skills and a results-driven mindset.

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What is the expected salary range for the Inside Sales Representative role at Ketch?

The expected salary for the Inside Sales Representative role at Ketch ranges from $80,000 to $100,000 annually, with additional commission and equity options. Salary depends on various factors including location, experience, and skills, providing a competitive compensation structured to attract top talent.

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What skills are crucial for success as an Inside Sales Representative at Ketch?

Successful Inside Sales Representatives at Ketch should possess strong communication and relationship-building skills, the ability to quickly understand customer needs, problem-solving ability, and experience in sales methodologies such as MEDDPICC. Being results-driven and having prior experience in a virtual global team environment is also invaluable.

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How does Ketch support career growth for Inside Sales Representatives?

Ketch fosters a culture of continuous learning and development, allowing Inside Sales Representatives to grow in their roles by engaging in feedback, collaboration, and professional training. We value passion and grit, making it an ideal environment for ambitious sales professionals looking to advance their careers.

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Common Interview Questions for Inside Sales Representative
What strategies do you use for pipeline generation as an Inside Sales Representative?

It’s essential to have a structured approach to pipeline generation. I prioritize researching potential leads and understanding their business challenges. Utilizing inbound opportunity progression while maintaining pipeline hygiene ensures I can meet and exceed my quotas effectively.

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Can you explain how you've previously translated a technical solution into business value?

In my past role, I focused on highlighting specific metrics that demonstrated ROI for the client. By connecting product features directly to their business goals and illustrating measurable outcomes, I effectively communicated the value of the solution, leading to successful sales closures.

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Describe your experience working with cross-functional teams?

I believe collaboration is key. In my previous position, I regularly partnered with marketing and customer experience teams to align our strategies. This holistic approach allowed us to understand customer needs better and create tailored pitches that resonated with our audience.

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How do you handle objections during a sales pitch?

Handling objections is part of the sales process. I address them by actively listening and understanding the customer's concerns, then responding with clear, factual information that provides reassurance and reinforces the benefits of our solution.

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What tools do you use to document your sales activities?

I primarily use Salesforce for documenting my sales activities. It allows me to track my pipeline accurately, log customer interactions, and analyze sales data, ensuring that I stay organized and informed about my progress.

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How do you stay motivated to meet your sales targets?

I set personal goals aligned with company objectives and track my progress regularly. Celebrating small wins, and having a supportive team environment also keeps my motivation high, reminding me of the impact my efforts have on the company's success.

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What do you know about Ketch’s solutions?

Ketch provides a unique suite of applications and APIs focused on simplifying privacy operations for businesses. Their solutions empower companies to manage data with transparency and compliance, fostering trust and supporting responsible AI initiatives, which is crucial in today’s data-driven landscape.

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Explain the MEDDPICC sales methodology.

MEDDPICC is a sales qualification framework that stands for Metrics, Economic buyer, Decision criteria, Decision process, Paper process, Identify pain, Champion, and Competition. It’s a structured way to navigate through the sales cycle and ensure that all areas are addressed to increase the chances of closing deals.

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How do you manage your time effectively in a remote sales position?

Effective time management is crucial in remote sales. I utilize calendars and task management tools to prioritize my daily activities, break down larger tasks into manageable steps, and set specific blocks of time for prospecting, follow-ups, and meetings to optimize my productivity.

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What attracted you to apply for the Inside Sales Representative role at Ketch?

I am impressed by Ketch’s innovative approach to data privacy and the commitment to supporting businesses through complex challenges. The opportunity to be part of a passionate team that values collaboration and professional growth truly resonates with my career goals.

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🟪 Leaders of the Data Rights Revolution. 🟪 Join us on our mission to automate privacy compliance, control and secure customer data and help businesses build regulation proof software, faster.

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Full-time, remote
DATE POSTED
April 12, 2025

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