Executive Assistant (Corp Admin) (In Office)

As the Executive Assistant (Corp Admin) at KnowBe4, your primary responsibilities include providing administrative support to the Chief of Staff, managing calendars, coordinating travel, and handling meeting logistics. You will also be tasked with monthly expense reconciliations, creating reports and presentations, and supporting customer requests, all while maintaining the highest level of professionalism.

To qualify for the Executive Assistant (Corp Admin) position at KnowBe4, candidates ideally have an associate degree along with relevant experience in a professional support role. Proficiency in Gmail, Google Suite, and MS Office is expected, as well as strong communication skills, attention to detail, and excellent time management abilities.

The Executive Assistant (Corp Admin) at KnowBe4 enhances the efficiency of the CEO's office by managing schedules, coordinating travel arrangements, and ensuring that meetings are organized and effective. This role acts as a critical support pillar, enabling the leadership team to focus on high-level priorities while handling important administrative tasks.

At KnowBe4, Executive Assistants enjoy a range of benefits including company-wide bonuses based on sales targets, employee referral bonuses, and tuition reimbursement. Additionally, our relaxed dress code and a vibrant work culture with team activities foster an enjoyable work-life balance.

Success in the Executive Assistant (Corp Admin) role at KnowBe4 hinges on excellent organizational skills, strong verbal and written communication abilities, proficiency in Google Suite and MS Office, and a knack for multitasking. Attention to detail and the ability to manage time effectively are also critical to thriving in this dynamic environment.

When prioritizing tasks as an Executive Assistant, consider deadlines, the impact of tasks on organizational goals, and the needs of your executives. Creating a daily schedule that outlines key tasks and maintaining flexibility to accommodate urgent requests can significantly enhance efficiency.

In my previous role, a last-minute meeting was called, and the required materials were not prepared. I quickly assessed the situation, organized the necessary documents, and communicated with the key attendees to ensure they had the information needed. Remaining calm under pressure helped me coordinate on-the-fly solutions.

I have significant experience managing multiple calendars using Google Calendar. I ensure all meetings are aligned with priorities, send reminders, and have contingency plans in case of overlapping appointments or changes.

In dealing with difficult visitors or clients, I would actively listen to their concerns and empathize with their situation while maintaining a calm demeanor. I would provide solutions or escalate the issue to the appropriate person, ensuring that the visitor feels heard and valued.

I am proficient in Google Suite, including Gmail, Sheets, Docs, and Calendar, as well as MS Office applications like Word, PowerPoint, and Excel. Additionally, I am comfortable using CRM and project management tools to streamline tasks.

I strictly adhere to confidentiality protocols by limiting the sharing of sensitive information to only those who need to know. Additionally, I utilize secure methods when storing or transmitting sensitive documents to ensure privacy is always maintained.

I manage travel arrangements by first confirming the executive's preferences and needs. Using this information, I book flights, accommodations, and transportation, while always having contingency options ready in case of changes. Keeping the executive informed throughout the process ensures smooth travel.

I utilize task management tools to keep track of assignments and deadlines while also breaking tasks into smaller, manageable steps. Prioritizing tasks based on urgency and importance allows me to remain focused and productive even when managing several projects.

I view constructive criticism as an opportunity for growth. I actively invite feedback on my performance and apply any insights to enhance my efficiency and effectiveness. Keeping an open mind helps me adapt to the needs of the team.

I am drawn to the Executive Assistant position at KnowBe4 due to the company's impressive culture, commitment to employee development, and innovative approach to security training. I believe my skill set aligns perfectly with the expected responsibilities, and I am excited about being part of a mission-driven organization.