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Quality Assurance Specialist

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

The Quality Assurance Team is a core part of the Business Analysis & Quality Team at Komodo Health. This team plays a vital role in maintaining the quality, reliability, and functionality of the custom software solutions we implement for our customers. Through rigorous testing, this team ensures we deliver highly functional, user-friendly software that minimizes post-release issues and provides a seamless customer experience.

Quality Assurance Specialists are essential for implementing high-quality, reliable software systems for our customers. They are responsible for validating functionality and executing testing efficiently and repeatably. This role is fundamental to standardizing and automating testing processes and delivering systems that meet customer expectations.

Looking back on your first 12 months at Komodo Health, you will have…

  • Designing and executing comprehensive test scripts that align with business and functional requirements.
  • Becoming proficient with the tools, systems, and workflows used in testing and quality assurance.
  • Continuously improving testing coverage and efficiency by suggesting new techniques/tools and helping incorporate them into the overall QA strategy.
  • Applying critical thinking skills to assess test acceptance criteria.
  • Effectively collaborating with core project team members to understand system features and business requirements.
  • Gaining a deep understanding of core product functionality.

You will accomplish these outcomes through the following responsibilities…

  • Accurately executing manual test cases independently.
  • Writing clear, concise, and effective test scripts for manual and automated testing that cover a wide range of functional, integration, and system testing scenarios.
  • Clearly documenting and communicating test results and defects accurately.
  • Maintaining and updating existing test scripts to reflect system changes.
  • Creating test data to support test script execution and ensure accurate test results.
  • Conducting regression testing to ensure defects are not introduced with new features and/or product updates.

What you bring to Komodo Health:

  • Bachelor’s degree in Computer Science, Information Technology, a related field, or equivalent work experience.
  • 2+ years of experience writing and executing test scripts for cloud-based software applications (manual and/or automated).
  • Experience with testing management tools (e.g., Jira, TestRail, Quality Center).
  • Refined problem-solving and time management skills with exceptional attention to detail.
  • Strong English verbal, written, and communication skills.
  • Demonstrated success in fast-paced, ambiguous work environments.
  • Goal-oriented and self-motivated.

Additional skills and experience we’d prioritize (nice to have)…

  • Salesforce QA experience.
  • Lifesciences, pharmaceutical, and/or healthcare industry experience.
  • Familiarity with automated testing tools (e.g., Selenium, QTP, TestComplete).
  • ISTQB (International Software Testing Qualifications Board) certification or equivalent

#LIRemote

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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CEO of Komodo Health
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Arif Nathoo
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What You Should Know About Quality Assurance Specialist, Komodo Health

At Komodo Health, we are on a mission to breathe life into data and reduce the global burden of disease! If you're excited about contributing to this mission as a Quality Assurance Specialist, you’ll find a vibrant and innovative environment waiting for you in India. Our team is an integral part of the Business Analysis & Quality Team, focusing on ensuring the quality, reliability, and functionality of the software solutions we provide to our partners. In your role, you’ll design and execute detailed test scripts that align with business requirements, validate software functionality, and automate testing processes. You’ll collaborate closely with diverse teammates to fully understand system features and take charge of running manual test cases while meticulously documenting and communicating results. Continuous improvement is part of our DNA, and as a Quality Assurance Specialist, you’ll be encouraged to suggest new techniques and tools to enhance our QA strategy. Prepare to dive deep into our product functionality and apply your critical thinking skills to ensure we deliver seamless user experiences. At Komodo, enjoying the journey is as important as achieving the mission, and you’ll be supported by a team of driven individuals who are all pushing towards the same goal. Ready to take on the exciting challenge of making meaningful contributions while developing your skills and career? Join us and help us deliver 'wow' moments to our customers every day!

Frequently Asked Questions (FAQs) for Quality Assurance Specialist Role at Komodo Health
What does a Quality Assurance Specialist do at Komodo Health?

A Quality Assurance Specialist at Komodo Health plays a crucial role in ensuring that our software solutions meet the highest standards of quality and functionality. This involves designing and executing detailed test scripts, validating software features, and documenting results. By ensuring rigorous testing processes, you help maintain a seamless customer experience and reduce post-release issues.

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What qualifications are needed for the Quality Assurance Specialist position at Komodo Health?

To qualify for the Quality Assurance Specialist position at Komodo Health, candidates should have a Bachelor's degree in Computer Science or a related field, along with 2+ years of experience in writing and executing test scripts for cloud-based applications. Experience with testing management tools and excellent problem-solving skills are also necessary to thrive in this role.

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How can I improve my chances of getting hired as a Quality Assurance Specialist at Komodo Health?

To enhance your application for the Quality Assurance Specialist role at Komodo Health, focus on showcasing relevant hands-on experience with test scripts, your proficiency with testing management tools like Jira and TestRail, and any additional skills in automated testing tools such as Selenium. Highlighting experiences in fast-paced work environments can also give you an edge.

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What are the responsibilities of a Quality Assurance Specialist at Komodo Health?

As a Quality Assurance Specialist at Komodo Health, you will be responsible for executing manual test cases, writing effective test scripts, documenting and communicating test results, maintaining existing test scripts, and conducting regression testing to ensure new features don't introduce defects. These responsibilities contribute significantly to delivering high-quality software for our customers.

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Is experience in healthcare necessary for the Quality Assurance Specialist role at Komodo Health?

While specific healthcare experience is not mandatory, having a background in the lifesciences, pharmaceutical, or healthcare industries is highly valued for the Quality Assurance Specialist position at Komodo Health. This experience helps you understand the unique challenges in our industry and contribute effectively to our mission.

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What tools does Komodo Health utilize for quality assurance?

At Komodo Health, the Quality Assurance team uses various testing management tools, including Jira and TestRail, to streamline testing processes. Familiarity with automated testing tools such as Selenium is also beneficial as we adopt modern practices to enhance our QA efforts.

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What is the work environment like for a Quality Assurance Specialist at Komodo Health?

The work environment for a Quality Assurance Specialist at Komodo Health is collaborative, fast-paced, and supportive. It’s a hybrid model that allows remote work coupled with opportunities for in-person collaboration, making it a great place for individuals who thrive in dynamic settings while prioritizing flexibility.

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Common Interview Questions for Quality Assurance Specialist
Can you describe your experience with writing and executing test scripts?

When answering this question, highlight specific projects where you wrote and executed test scripts. Discuss the tools you used, the complexities you managed, and how your contributions improved software quality. Emphasize your understanding of both manual and automated testing.

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How do you prioritize tasks when faced with tight deadlines for software testing?

To tackle tight deadlines in a QA role, I prioritize tasks by evaluating the impact and risk of each test case. I utilize tools like Kanban boards for visual management and focus on high-priority test cases that directly impact the end-user experience, ensuring timely delivery without sacrificing quality.

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What testing management tools are you familiar with?

Discuss your familiarity with testing management tools like Jira, TestRail, or Quality Center. Provide examples of how you've used these tools to organize test cases, track defects, and report on testing progress successfully.

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How do you ensure that your test cases are comprehensive?

To ensure comprehensiveness in test cases, I begin by thoroughly analyzing requirements and specifications. I also collaborate with developers and business analysts to understand various scenarios, ensuring my test cases cover functional, integration, and edge cases.

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Can you explain your approach to regression testing?

In addressing this question, outline how you systematically conduct regression testing by maintaining a suite of test cases that are executed after each software iteration. Emphasize documentation and communication of results to the development team to ensure high-quality software releases.

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How do you handle testing in a fast-paced environment?

To handle testing in a fast-paced environment, I focus on agile methodologies, continuous integration, and automated testing where possible. This allows me to keep up with rapid changes while maintaining the necessary quality standards.

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What critical thinking strategies do you apply during software testing?

When applying critical thinking in software testing, I assess test acceptance criteria rigorously and explore potential edge cases that may not be immediately obvious. I question assumptions made during the development process to detect issues early.

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How do you document and report defects?

I document defects using a clear and concise format in tools like Jira or TestRail, including steps to reproduce, expected versus actual results, and severity levels. Reporting should also include screenshots or logs as necessary to aid understanding.

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Have you ever had to deal with a significant bug after release? How did you handle it?

When discussing this scenario, share a specific example of a significant bug you encountered post-release, how you collaborated with the development team to resolve it, and what preventive measures were taken afterward to avoid similar issues.

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What’s your philosophy on QA processes?

My philosophy on QA processes centers around the idea that quality is everyone's responsibility. I advocate for early involvement in the development cycle and promote continuous improvement through feedback loops, comprehensive testing, and a collaborative approach among team members.

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Komodo Health is an American healthcare company offering a platform that delivers patient-level insights by dynamically analyzing the broadest array of data across patients, practitioners, and health systems.

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Full-time, hybrid
DATE POSTED
November 29, 2024

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