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Solutions Architect

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

The process of transforming healthcare data into products and services requires cross-functional collaboration and coordination, involving multiple teams and stakeholders. The Solutions Architect (SA) plays a vital role in technically supporting our customers throughout the lifecycle of Komodo’s relationship.This role is accountable for planning and delivery of Komodo’s suite of products. This includes; requirements gathering, hands-on execution of deliveries, turning ambiguous requirements and conceptual workflows into reality, and serving as the technical expert in customer facing interactions.

Looking back on your first 12 months at Komodo Health, you will have…

  • Obtained an understanding of Komodo’s Healthcare Map, platform, and suite of products.
  • Executed customer product delivery against schedule and at-quality; including in-depth technical discussions and hands-on data delivery. 
  • Developed, tested, documented and trained supporting resources on proven workstreams.
  • Contributed to Komodo’s playbooks and internal knowledge base.

These are the essential job duties you will be responsible for …

  • Scoped and solutioned both standard and non-standard workflows and determined the best options to deliver value.
  • Facilitated detailed data conversations with Komodo’s Legal and Compliance teams and distill and share key outcomes to stakeholders.
  • Maintained active engagement and providing insight to internal stakeholders, such as Product Management, Data, Sales, Engineering and Customer Success.
  • Collaborated with project teams to drive resolution of standard and bespoke customer requests.
  • Successfully managed multiple workstreams in a fast-paced, sometimes uncertain environment.

What you bring to Komodo Health (required):

  • Strong problem-solving skills and the ability to diagnose and resolve technical issues. Intellectually curious, eager to solve difficult problems and willingness to learn new technology to get the job done.
  • Knowledgeable in foundational data skills, such as data queries (SQL or similar), schema, and database concepts are required. 
  • Demonstrated experience working across a range of technical end-users, including but not limited to data scientists, engineers, non-technical stakeholders, and end application users. 
  • Demonstrated ability to communicate effectively verbally in meetings and in written technical documentation to drive cross-functional collaboration.
  • Able to handle competing priorities and own and drive data operations releases end to end within minimal to no oversight. Collaborative and low ego. Willing to learn, iterate on, and improve Komodo processes.
  • Ability to successfully manage multiple tasks and projects with high quality and grace under pressure, with a customer-centric mindset.  Including pro-active communication & internal system hygiene.

Additional skills and experience we’d prioritize (nice to have)…

  • Foundational understanding of AWS, Snowflake, and API technology is strongly preferred.
  • Experience with automating tasks via Snowflake Tasks, Airflow, or scripting.
  • Strongest candidates will have technical degrees and experience within the healthcare industry.

#LI-Remote

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.
$105,000$162,000 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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CEO of Komodo Health
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Average salary estimate

$133500 / YEARLY (est.)
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$105000K
$162000K

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What You Should Know About Solutions Architect, Komodo Health

At Komodo Health, we're looking for a talented Solutions Architect to join our passionate team dedicated to reducing the global burden of disease through innovative data solutions. In this role, you will be the technical backbone of our operations, ensuring that our suite of products is not only delivered on time but also meets the high-quality standards we've set for ourselves. As a Solutions Architect, you will engage directly with customers, guiding them through the complexities of implementing our Healthcare Map and related applications. Your responsibilities will include gathering requirements, executing product deliveries, and translating intricate data concepts into streamlined workflows. Your expertise will help shape our internal playbooks and knowledge base, leveraging your strong problem-solving skills, knowledge of data skills like SQL, and the ability to communicate effectively across technical and non-technical stakeholders. If you thrive in a collaborative environment and are eager to take on challenges that contribute to health advancements, then this opportunity at Komodo Health is perfect for you. Here, you will be surrounded by supportive colleagues who embody our values: be awesome, seek growth, deliver 'wow', and enjoy the ride. So, if you’re ready to make a real difference in the healthcare landscape while enjoying your journey, consider joining us as a Solutions Architect!

Frequently Asked Questions (FAQs) for Solutions Architect Role at Komodo Health
What are the main responsibilities of a Solutions Architect at Komodo Health?

The Solutions Architect at Komodo Health is primarily responsible for planning and delivering the company's suite of products. This includes tasks like gathering customer requirements, executing product deliveries on schedule, and turning complex workflows into actionable solutions. Additionally, this role entails engaging in detailed data conversations, facilitating collaboration between internal teams, and ensuring that all technical aspects align with customer needs.

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What qualifications are required for the Solutions Architect position at Komodo Health?

To become a Solutions Architect at Komodo Health, candidates should possess strong problem-solving skills and a solid understanding of foundational data skills, such as SQL and database concepts. Experience working with diverse technical end-users and effective communication abilities are crucial for driving cross-functional collaboration. Candidates should also be willing to learn and adapt to new technologies.

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How does the Solutions Architect role at Komodo Health contribute to reducing the burden of disease?

The Solutions Architect plays a critical role in delivering Komodo Health's innovative data solutions, which empower healthcare providers to unlock valuable insights. By effectively translating customer needs into technical solutions, the architect ensures that healthcare professionals can better understand patient behaviors and treatment patterns, ultimately leading to improved healthcare outcomes and a reduction in the global disease burden.

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What technology skills are preferred for a Solutions Architect at Komodo Health?

While strong foundational data skills are essential, familiarity with technologies like AWS, Snowflake, and APIs is preferred for the Solutions Architect position at Komodo Health. Additionally, candidates with experience in automating tasks via platforms like Snowflake Tasks or Airflow will stand out, particularly those with technical degrees and relevant healthcare industry experience.

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What kind of work environment can a Solutions Architect expect at Komodo Health?

At Komodo Health, the Solutions Architect will benefit from a hybrid work model, offering the flexibility of remote work arrangements. This supportive environment promotes collaboration with various teams across the company, encouraging a culture of learning and growth, while also maintaining a focus on delivering impactful healthcare solutions.

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Common Interview Questions for Solutions Architect
Can you describe a challenging project you managed as a Solutions Architect?

When answering this question, focus on a specific project that showcases your problem-solving skills and technical expertise. Discuss what made the project challenging, how you approached those challenges, and the outcome. Highlight your ability to facilitate communication among diverse stakeholders and ensure the project was delivered on time and met quality standards.

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How do you prioritize competing projects and tasks as a Solutions Architect?

To effectively answer this question, provide examples of your time management techniques. Discuss how you assess the urgency and importance of each task, and how you communicate with stakeholders about priorities. Clarify your methods for maintaining organization and ensuring that all project tasks are executed smoothly and on schedule.

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How do you ensure that technical documentation is clear and accessible to non-technical stakeholders?

In your response, emphasize the importance of clarity and simplicity in technical documentation. Share your approach to documenting processes, and highlight how you adjust your communication style to suit different audiences. Mention any specific tools you use to create accessible materials.

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Can you give an example of how you’ve collaborated with cross-functional teams?

When discussing collaboration, identify a project where you worked closely with other teams, such as engineering or product management. Explain your role, the communication strategies you used, and how you fostered a collaborative atmosphere. Showcase your ability to drive resolution and achieve project goals collectively.

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What strategies do you employ for continuous improvement in your work?

To convey your commitment to continuous improvement, mention specific methodologies you follow, such as Agile or Lean practices. Discuss how you seek feedback from colleagues and customers, and how you implement changes based on that feedback to enhance processes and solutions.

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How do you handle ambiguity or unclear requirements in a project?

Addressing ambiguity is about being proactive. Share your approach to clarifying requirements, such as conducting stakeholder interviews or workshops. Illustrate your perseverance in seeking information and turning unclear concepts into actionable tasks to ensure project success.

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Describe a time when you had to communicate complex technical information to a non-technical audience.

Choose a specific instance that highlights your adaptability in communication. Describe the situation, your approach in simplifying the technical details, and the methods you used to ensure that the audience understood the crucial points. Focus on the positive outcomes of this communication.

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What role does customer feedback play in your work as a Solutions Architect?

Emphasize the importance of customer feedback in shaping product development and improving service delivery. Share how you actively solicit input from customers and integrate that feedback into your solutions to enhance customer satisfaction and align with their needs.

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How do you stay updated on industry trends and technologies relevant to the Solutions Architect role?

Discuss your strategies for professional development, such as attending industry conferences, participating in online courses, or engaging with professional organizations. Highlight your commitment to staying ahead of trends and technologies and how that knowledge benefits your work at Komodo Health.

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Why do you want to work as a Solutions Architect at Komodo Health?

This is your opportunity to express your passion for healthcare and data. Share what attracted you to Komodo Health, such as its mission to reduce disease burden, the company culture, or specific projects. Align your personal values with Komodo's values to show your genuine interest.

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Komodo Health is an American healthcare company offering a platform that delivers patient-level insights by dynamically analyzing the broadest array of data across patients, practitioners, and health systems.

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Full-time, hybrid
DATE POSTED
January 14, 2025

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