Job details

Systems Engineer

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures. 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

Infrastructure Operations and Production Support of container technologies and orchestration platforms (Docker UCP and Kubernetes)
Docker/Kubernetes deployment, configuration, scaling and management of containerized applications.
Openshift Enterprise implementation and Support
ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager
Working with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Sysdig, Prometheus, Grafana, FluentD etc.
Working with configuration management tools (Chef, Ansible, terraform etc.)
Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.
Sharing technical and customer knowledge in a helpful and timely fashion
Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
Security Remediation process (vulnerability assessment and patch management)
Contribute to standardize and document operational procedures
Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
-Bachelors degree, OR 3+ years of relevant work experience

Preferred Qualifications
-2 or more years of work experience
-6 to 18 months of Unix system administration/Containers experience preferred
-Scripting Knowledge/ experience (Shell, Python)
-Knowledge in cloud platforms preferred.
-Solid understanding of software engineering concepts and methodologies
-Perform root cause analysis and track defect resolution to completion
-Team player who is able to work independently with general supervision
-Work closely with application teams in ensuring best practices are followed
and the infrastructure automation can be self-service
-Self-motivated with the ability to exercise independent judgment with minimal
direction from supervisor
-Ability to coordinate activities within cross-divisional and cross-functional
teams
-Excellent verbal, written, skills, in particular, demonstrated ability to effectively
communicate technical and business issues and solutions to multiple
organizational levels internally and externally
-Ability to understand and adopt process, project management techniques,
methodologies, and best practices
-Be scheduled On-Call to support the infrastructure and our systems

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Systems Engineer, Visa

As a Systems Engineer at Visa in Warsaw, Poland, you'll play a pivotal role in supporting critical applications while ensuring reliable service stability. You’ll be part of a dynamic System Administration team where your skills in infrastructure operations and production support will shine, especially with container technologies like Docker and Kubernetes. Your work will involve deploying and managing containerized applications, optimizing them through tools like OpenShift and ESXi, as well as automating processes with configuration management tools like Chef and Ansible. With a focus on root cause analysis, you'll dig deep into issues to identify and implement effective solutions. This is a hybrid position, which means you’ll enjoy a blend of in-office collaboration and the flexibility of remote work, typically spending 2-3 days a week at the office. Your role demands engagement with cross-divisional teams, making your communication skills essential. You’ll contribute to standardizing operational procedures, support security remediation processes, and help maintain best practices in automation. At Visa, we are dedicated to uplifting lives through innovative payment solutions, and as a Systems Engineer, your contributions will directly impact this mission. Join us and help shape the future of payments technology while growing professionally in an inclusive environment that values diversity.

Frequently Asked Questions (FAQs) for Systems Engineer Role at Visa

What are the core responsibilities of a Systems Engineer at Visa?

A Systems Engineer at Visa is primarily responsible for the infrastructure operations and production support of container technologies and orchestration platforms like Docker and Kubernetes. This role includes deploying, configuring, and managing containerized applications, troubleshooting issues, and implementing automation strategies to improve service efficiency.