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Modernization Service Sales Engineer - TN, KY or AL - REMOTE

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

REPORTS TO: Vice President of Modernizations 

Konecranes is seeking a specialized individual to fill our Service Sales Engineer role. In this position, you will be selling complex engineered modernization opportunities within your assigned territory. Working independently and as a team will be crucial as you will be collaborating with district sales teams to advance our customers knowledge on Konecranes solutions and products. You will be primarily working with major engineering companies, and process industries that use heavy duty or high capacity crane equipment such as Steel Mills, Paper Mills, Waste to Energy/Biomass, Automotive Plants, Power Generation, General Manufacturing, Mining, Petro and more. We are looking for a driven and disciplined individual who is keen on problem solving and is highly conscientious. 

 

The ideal location for the candidate should be Tennessee, Kentucky, or Alabama.

 

PRINCIPAL RESPONSIBLITIES: 

  • Defining and executing sales territory plans including recommendations for materials or machinery improvements to customers 

  • Demonstrate to customers how Konecranes solutions would improve safety, productivity and return on investment 

  • Communicate and consult with customers to understand their need 

  • Describe the financial benefit and understand the company’s process of obtaining funding for each project 

  • Provide consultative technical presentations and proposals that explain the technical aspects of our products and the benefit for our customer 

  • Introduce Konecranes engineered products to leading companies in designated territory 

  • Effectively lead development to ensure a sustainable modernization business YOY 

  • Sales process excellence using Konecranes CRM for sales management of territory 

  • Reporting updated market research on customer business outlook in the assigned territory by proactive territory development 

  • Provides appropriate specification support for new products along with a working knowledge of Konecranes products 

  • Manages all commercial issues before and after the sale- Terms and conditions 

  • Forecast orders/sales monthly to coincide with standard Rush reporting timelines 

  • Preparation of capital based professional proposals (including ROI justifications) 

  • Provide technical presentations of our advanced products in all four design elements (mechanical, electrical, automation and structural) 

  

  

Qualifications

REQUIRED EXPERIENCE: A minimum five years’ experience in heavy duty material handling or technologically advanced capital equipment sales/products. Must have the aptitude to learn at a fast pace. Experienced in technical sales, high level relationship building, capital buying processes, and the customization/upgrading of heavy duty manufacturing equipment. Highly developed communication, sales organization and estimating evaluation skills. Ability to communicate clearly and resolve conflict. Working knowledge of estimating and design software. Must be proficient in MS Office products. Must show ability to work independently as well as in a team environment. 

OTHER REQUIREMENTS: Travel up to 75%. Must have and maintain a good driving record, including a valid driver’s license. Must pass background check and drug screen, and will be subject to random drug screens during employment. Must be willing to work off the ground often at heights. Must be willing to sign a non-compete agreement. Must demonstrate commitment to safety. 
  

EDUCATION: Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology or Electrical Engineering preferred. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

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What You Should Know About Modernization Service Sales Engineer - TN, KY or AL - REMOTE, Konecranes

If you're looking to take your career to the next level, the role of Modernization Service Sales Engineer with Konecranes might just be the perfect fit for you! As a key player in this dynamic team, you'll be charged with selling complex engineered modernization solutions in your assigned territory of Tennessee, Kentucky, or Alabama—all from the comfort of your home! Here at Konecranes, we pride ourselves on our diversity and the unique ways it drives our success. In your role, you’ll collaborate closely with district sales teams to educate customers on Konecranes’ innovative products, working hand-in-hand with some of the most prominent engineering firms and industries such as automotive, power generation, and manufacturing. Your technical know-how will shine as you present tailored proposals, highlighting how our modernization efforts can boost safety and productivity while also maximizing return on investment. We value driven individuals who love to solve problems and engage with customers, and if you have at least five years of experience in heavy-duty material handling sales, that's even better! In this fast-paced environment, your insights on market research and your ability to forge strong relationships will be key. With opportunities to advance and be supported by a global leader in material handling solutions, the sky’s the limit. Ready to make an impact? Join Konecranes and be part of a culture that respects and embraces every individual, driving us toward success together!

Frequently Asked Questions (FAQs) for Modernization Service Sales Engineer - TN, KY or AL - REMOTE Role at Konecranes
What are the main responsibilities of a Modernization Service Sales Engineer at Konecranes?

As a Modernization Service Sales Engineer at Konecranes, your primary responsibilities include defining and executing sales territory plans, demonstrating products to enhance safety and productivity, and providing consultative technical presentations. You will also be responsible for managing customer relationships, drafting proposals, and understanding the financial aspects of modernization projects while using Konecranes’ CRM for sales management.

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What qualifications are required for the Modernization Service Sales Engineer position at Konecranes?

To be considered for the Modernization Service Sales Engineer role at Konecranes, you should have at least five years of experience in technical sales, particularly in heavy-duty material handling or advanced capital equipment sales. A bachelor’s degree in Mechanical or Electrical Engineering is preferred, and you should possess strong communication skills and experience in relationship-building with clients.

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Is travel expected for the Modernization Service Sales Engineer position at Konecranes?

Yes, the Modernization Service Sales Engineer role at Konecranes requires travel up to 75%. As this position involves working with clients in your assigned territories, being mobile and flexible is essential to successfully engaging with customers and advancing project discussions.

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What is the work environment like for a Modernization Service Sales Engineer at Konecranes?

The work environment for a Modernization Service Sales Engineer at Konecranes is supportive and collaborative, with a focus on driving business success through teamwork and individual initiative. You’ll be working remotely while having the opportunity to collaborate with district sales teams and engineering professionals, ensuring that your contributions directly impact Konecranes’ growth and customer satisfaction.

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What skills are essential for succeeding as a Modernization Service Sales Engineer at Konecranes?

Essential skills for succeeding as a Modernization Service Sales Engineer at Konecranes include excellent communication abilities, strong problem-solving skills, financial acumen to draft proposals, and familiarity with estimating and design software. The role also demands a proactive approach to developing new business opportunities and a strong understanding of heavy-duty equipment customization.

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Common Interview Questions for Modernization Service Sales Engineer - TN, KY or AL - REMOTE
Can you explain your sales process as a Modernization Service Sales Engineer?

When discussing your sales process, focus on how you define a territory strategy, identify key customers, and build relationships. Mention your methods for presenting solutions, handling objections, and closing deals, as well as how you utilize CRM tools to track success.

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How do you stay updated on market trends relevant to heavy-duty material handling?

Answer this by emphasizing the importance of industry publications, networking with professionals, and attending relevant industry conferences. Providing specific examples of resources you use to gather insights will demonstrate your commitment to staying informed.

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Describe a challenging sales situation you have encountered and how you handled it.

When responding, focus on a specific scenario where you faced an obstacle, outline your approach to resolving it, and demonstrate the skills you leveraged—such as negotiation, relationship management, or creative problem-solving—to navigate through.

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What strategies do you use to establish trust with clients?

Highlight your approach to communication and transparency. Discuss how you actively listen to clients' needs, provide tailored solutions, and follow up on deliverables, which in turn builds long-term relationships and trust.

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How do you handle objections during the sales process?

Explain your method for addressing objections while remaining calm and professional. Describe how you listen carefully to the client’s concerns, acknowledge them, and provide informed responses that clarify the benefits of your solutions.

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What motivates you in a sales role?

Share your intrinsic motivation—whether it’s achieving sales targets, satisfying customers, or being part of a successful team. Relate this back to the Modernization Service Sales Engineer role to demonstrate your alignment with Konecranes’ values.

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Why do you want to work for Konecranes as a Modernization Service Sales Engineer?

Express your admiration for Konecranes’ commitment to innovation and safety within the heavy-duty equipment industry. Relate your professional values to their culture and highlight how you see yourself thriving in such an environment.

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Can you give an example of a successful sales project you led?

Choose a specific project where you played a critical role, discussing your strategic planning, execution, and results. Highlight the skills that contributed to the project's success, such as technical expertise or relationship-building.

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What role does customer feedback play in your sales strategy?

Discuss how customer feedback informs your approach to refinement and adjustment of sales strategies, improving the solutions you offer, and enhancing overall customer satisfaction.

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How do you prioritize your clients and projects as a Modernization Service Sales Engineer?

Describe your approach to organizing your time effectively, including techniques you use for assessing project timelines, client needs, and potential gains to ensure that you concentrate on the most valuable opportunities.

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Together we are shaping the next generation of material handling for a smarter, safer world.

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Full-time, remote
DATE POSTED
December 4, 2024

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