Safeguarding Manager

Job Title: UK Safeguarding Manager

Reports to: UK Deputy Head of Safeguarding

Direct Reports: 2 x Senior Safeguarding Officers

Hours: 37.5

Location: Remote (must be in the UK)

Kooth PLC is a digital mental health company committed to providing accessible mental health care for all, with a focus on children and young people in both the UK and the US. We aim to support the mental wellbeing of over 17 million people, boasting over twenty years of data and clinical excellence. We have been a trusted partner of the NHS and Local Authorities for over two decades, offering NICE-compliant services and holding a BACP accreditation. Kooth offers diverse access options, serving over 10.9 million people in the UK, providing immediate support without referrals, or waiting lists, available 24/7.

With a workforce of 600 employees, Kooth is passionate about professional development and diversity and inclusion. We offer an opportunity to join a rapidly growing business with a genuine social purpose, aiming to support the mental wellbeing of over 17 million people.

Role Objective

To manage the day-to-day operational and duty functions of the UK Safeguarding Team and support the Deputy Head of Safeguarding in continuous safeguarding improvements.

Key Components

Safeguarding - 50%

Stakeholder Management - 10%

Management & Leadership - 20%

Training - 10%

Clinical Governance - 10%

Main responsibilities:

• Line manage the safeguarding duty team in their responsibility for safeguarding and promoting the welfare of Adults, Children and Young People at all times and to advise/support Service Delivery and other teams as appropriate regarding best practice.
• Continuously develop and champion all safeguarding and clinical governance procedures as part of the safeguarding team, including safeguarding, training and supervision.
• Lead on quality assurance of the safeguarding duty team work to ensure it is high quality, effective and fully compliant with relevant statutory guidance
• Assess performance issues that may arise in relation safeguarding practice and ensure appropriate remedial action is taken through effective advice and support to managers
• Lead and contribute on safeguarding improvement projects
• Lead and contribute to the development/improvement and delivery of specialist safeguarding training packages that can be delivered both internally and externally
• Deputise for Service Heads and deputy head of safeguarding, in providing safeguarding input into strategic decisions that span beyond the clinical and safeguarding operating model (eg are cross functional within Kooth).
• Liaise with external stakeholders as appropriate to provide expert guidance regarding our clinical and safeguarding operating model.
• Provide safeguarding leadership and input into organisational wide meetings with relevant managers and leads as required; taking project management responsibility as appropriate to subject areas
• Maintain own accreditation /registration and professional standards.
• Attend safeguarding supervision with a supervisor approved by Head of Safeguarding
• Act as the lead professional for specific safeguarding areas (eg. PREVENT, Domestic Abuse) as delegated by the Head of Safeguarding
• Promote a safeguarding culture of evidence based practice in all parts of the organisation and cultivates professional curiosity and healthy scepticism
• Participate in and lead user safety investigations, including gathering evidence, interviewing staff, reviewing service user interactions, determining problem root causes and proposing corrective and preventive actions.
• Support the deputy head of safeguarding in managing the integration of Kooth’s services with relevant local multi-agency safeguarding structures and provide oversight of the safeguarding team’s policies, processes, advice and guidance for multi-agency working.
• Provide regular safeguarding advice, guidance, and oversight, while contributing to and undertaking duty tasks and supporting duty activities where necessary as part of the safeguarding service.

The main responsibilities are not an exhaustive list of duties, only a general guide to the post. In consultation with the post-holder, the duties may change from time to time to reflect the changing needs of the service.

Experience / Qualifications

• Registered safeguarding professional (Social Worker or other relevant professional with prior safeguarding designated responsibilities, eg. NHS professions, Teacher or Police Officer)
• Minimum of 4 years of specific safeguarding experience.
• Demonstrable management experience in a safeguarding context
• Trained to a minimum of level 4 safeguarding children and adults in line with NHS Intercollegiate Document
• Experience of working with mental health service users

Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.

1. Competitive Salary:

Dependant on experience up to £45,000

2. Generous Annual Leave

Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones.

3. Professional Development

Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.

4. Financial Security

Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.

5. Health and Well-being

Prioritize your health and well-being with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.

6. Life Assurance:

Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.

7. Flexible Working

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

8. Lifestyle Benefits

Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances.

If you're seeking a stimulating career where your well-being, growth, and contributions are valued, we invite you to apply and become a part of our dynamic and supportive team. Join us as we strive for success together!

At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation.

Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.

Request for Reasonable Adjustments:

We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team.

Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.

Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.