As a People Relations Partner at Kraken, candidates should possess substantial experience working in an Employee or People Relations center of excellence, particularly in investigative roles. A solid understanding of local employment laws across various regions is essential. Additionally, excellent communication and negotiation skills, along with the ability to handle sensitive information with discretion, are vital. Candidates should also be comfortable managing multiple priorities in a fast-paced environment and display a strong commitment to fostering a positive people experience.

The People Relations Partner at Kraken has a diverse set of responsibilities. You’ll provide guidance on employee relations matters, lead conflict resolution and performance management processes, and conduct investigations into employee concerns. Moreover, you’ll ensure compliance with company policies and regional laws, develop training programs, and maintain accurate records of all people relations cases. Your role will also involve collaborating with legal counsel and participating in the development of HR policies to enhance the overall employee experience at Kraken.

In their capacity, the People Relations Partner significantly enhances the employee experience by being an approachable point of contact for guidance and support. They conduct proactive coaching and feedback sessions, help resolve conflicts amicably, and ensure that all employee concerns are addressed with confidentiality and care. By contributing to developing training programs and maintaining company policies, the People Relations Partner plays a critical role in creating an inclusive, equitable workplace where all Krakenites feel valued.

Yes, the People Relations Partner role at Kraken is fully remote, allowing you to work from anywhere. This flexibility aligns with Kraken's global presence, with Krakenites located in over 70 countries. As part of a diverse team, you’ll engage with colleagues from various backgrounds, ensuring an inclusive culture. You’ll also need to be adept at navigating the challenges of a remote work environment while maintaining effective communication and collaboration across time zones.

To thrive as a People Relations Partner at Kraken, candidates should have stellar project management skills, strong attention to detail, and the ability to prioritize tasks effectively. Other essential skills include empathy and patience for sensitive conversations, a thorough understanding of employment regulations, and a willingness to adapt in a fast-paced environment. Being tech-savvy will also greatly aid in the seamless execution of your responsibilities and contribute to furthering Kraken’s mission.

In answering this question, provide specific examples of past conflicts you’ve resolved, detailing your approach and the outcome. Emphasize your communication skills and ability to remain neutral while fostering a constructive dialogue between involved parties.

Discuss your methodology for conducting investigations, emphasizing the importance of confidentiality and thoroughness. Highlight how you maintain an unbiased perspective and ensure that all parties can present their sides of the story. Mention any specific tools or techniques you use to document findings.

Explain your proactive approach to staying informed about employment laws by following legal updates, participating in relevant training sessions, and networking with legal professionals in the HR field. Mention any resources you find particularly useful.

Share a specific example where you had to communicate challenging information, such as a termination or performance issue. Focus on your empathy, communication strategies, and how you ensured the individual felt supported throughout the process.

Discuss the importance of transparency, effective communication, and a culture of trust. Share your views on how fostering a supportive environment enables employees to feel valued and heard, contributing to their overall job satisfaction and performance.

Provide insight into your organizational skills by discussing specific tools or methods you use to prioritize your tasks. Talk about how you adapt to changing circumstances while ensuring the quality of your work remains high.

Discuss how training serves to empower employees and managers with the knowledge necessary to navigate the workplace successfully. Emphasize the importance of addressing issues proactively and equipping teams with conflict resolution skills.

Mention a particular policy you identified as needing revision, the research and input you gathered from stakeholders, and how you implemented the changes. Highlight the positive impact this had on employee experience or compliance.

Explain your immediate steps in addressing the concern, ensuring you respect the confidentiality and rights of all individuals involved while following legal requirements. Highlight your approach to investigating the claims thoroughly and fairly.

Reflect on your understanding of Kraken’s commitment to crypto values and the inclusiveness of its culture. Discuss how these principles align with your personal values and why they inform your desire to contribute positively to the Kraken community.