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Technical Product Manager

Help us use technology to make a big green dent in the universe!


Kraken powers some of the most innovative global developments in energy.


We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.


It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.


KrakenFlex


The energy industry is undergoing the largest transformation since industrialisation at an unprecedented rate of change and we are positioning ourselves to be at the heart of that change. 


Our aim is to be the leading global provider of solutions that enable customers to release £30bn of value per annum from distributed energy resources (DERs). We are building a Software as a Service (SaaS) subscription business with a global addressable market of £2.4 billion per annum, by digitally connecting hundreds of thousands of DERs with energy markets.


We have already attained a market leading position and KrakenFlex is a recognised thought leader and innovator in the industry.


We’re looking for a Technical Product Manager to work alongside our development teams to help shape and evolve our product.


What you'll do
  • Serve as the primary point of contact between the development teams and the business, clarifying requests, shaping requirements and feeding into the backlog and longer term roadmap.
  • Collaborate closely with the team to translate business requirements into technical tasks. 
  • Write clear, concise and actionable user stories that align with project goals.
  • Work closely with customers to understand their evolving needs and priorities, ensuring alignment in future releases and proactively identifying opportunities to improve the product.
  • Coordinate across multiple product teams to proactively manage dependencies and drive cross team collaboration to deliver project outcomes.
  • Manage and triage reported support issues for the team. 
  • Collaborate with the team to maintain the product backlog, ensuring it reflects wider business priorities and product strategy. 
  • Work alongside developers to build a quality product which customers will love, participating in sprint planning, daily standups, 3 amigos discussions and demos.
  • Work to improve cross-team communication and alignment on requirements, helping to streamline delivery. 
  • Help facilitate the agile team, running and participating in ceremonies (retrospective, planning, discovery)


What you'll need
  • Experience in agile software product management; from inception; requirement gathering and prioritisation through to launch. Preferably in a complex domain. 
  • Experience in managing a live evolving product, prioritising feature requests from stakeholders and making value driven decisions. This could include deriving metrics for measuring value.
  • Facilitation skills, and ability to gather requirements from meetings, technical specifications and process flows.
  • Stakeholder engagement skills and experience.
  • Excellent communication skills showing the ability to summarise complex problems and recommend concise plans of action, translating for non-technical audiences.
  • Solid technical background with hands-on experience in software development, and a willingness to get stuck into the technical detail of complex services and use cases.
  • A passion for clean tech and a strong desire to contribute to the decarbonization of the planet 
  • Excellent written and verbal communication skills.
  • Experience consulting or coaching in a professional services environment; working internationally; or in the energy sector (desirable) 


Why else you'll love it here
  • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Kraken - what's more important to us is finding the right krakenfit!
  • Kraken is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people 
  • Visit our perks hub - Octopus Employee Benefits


If this sounds like you then we'd love to hear from you.


Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!


Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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What You Should Know About Technical Product Manager, Kraken

Are you ready to make a significant impact in the world of energy? Join Kraken as a Technical Product Manager and help us pave the way for a smarter, more sustainable energy system! At Kraken, we are dedicated to innovating the energy sector, helping our customers unlock tremendous value from distributed energy resources. As a Technical Product Manager, you'll be at the heart of this exciting transformation, working closely with development teams and collaborating with customers to shape the future of our products. Your role will involve translating business requirements into actionable technical tasks, managing product backlogs, and communicating effectively with stakeholders to ensure alignment on priorities. You'll be an essential liaison between our teams, ensuring smooth operations and fostering cross-team collaboration to enhance product delivery. With your strong technical background and passion for clean technology, you’ll help maintain a competitive edge in a rapidly evolving industry. At Kraken, we value autonomy, and your contributions will be recognized and rewarded in a culture that prioritizes learning and innovation. You'll be involved in agile ceremonies, support issue triage, and user story development, all while helping to improve customer experiences. If you're ready to embark on an inspiring journey that combines your expertise in product management with a commitment to sustainability, we’d love to hear from you. Let’s make a real impact together!

Frequently Asked Questions (FAQs) for Technical Product Manager Role at Kraken
What are the responsibilities of a Technical Product Manager at Kraken?

As a Technical Product Manager at Kraken, you will serve as the primary point of contact for development teams, clarifying requests and shaping requirements. You'll create actionable user stories aligned with project goals, manage product backlogs, and work closely with stakeholders to prioritize features driven by value. Additionally, the role involves facilitating agile ceremonies and ensuring that cross-team collaborations run smoothly, all while maintaining a strong focus on delivering a product that delights customers.

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What qualifications do I need for the Technical Product Manager role at Kraken?

Candidates for the Technical Product Manager position at Kraken should have experience in agile software product management, ideally within complex domains. A solid technical background in software development is essential, along with strong facilitation and stakeholder engagement skills. Excellent communication abilities are vital to translate complex problems for non-technical audiences. Previous experience consulting in professional services or a background in the energy sector is highly desirable.

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How does the Technical Product Manager contribute to sustainability at Kraken?

The Technical Product Manager plays a crucial role in advancing Kraken's mission of creating a sustainable energy system. By working alongside development teams to build user-centric products and managing features that enhance customer experience, the PM directly influences the adoption of technologies that support clean energy initiatives. It's an opportunity to be part of a forward-thinking company that strives to decarbonize the planet while driving innovation in the energy sector.

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What is the culture like for Technical Product Managers at Kraken?

Kraken fosters a unique culture where innovation thrives, and autonomy is encouraged. As a Technical Product Manager, you'll find yourself in an environment that prioritizes collaboration and learning. The company actively supports its employees with competitive salaries and benefits, valuing their input and rewarding hard work with perks that resonate with their interests. The commitment to an inclusive environment ensures that every team member's voice is heard, enhancing overall job satisfaction.

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What is the career path for a Technical Product Manager in Kraken?

Starting as a Technical Product Manager at Kraken opens doors to various career advancement opportunities. With proven performance and leadership skills, you could progress to senior management roles or cross-functional positions within product development or operations. Kraken’s commitment to fostering talent provides numerous avenues for professional growth, encouraging employees to take on challenges that align with their career aspirations.

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Common Interview Questions for Technical Product Manager
Can you describe your experience with agile product management?

When answering this question, highlight relevant projects where you've utilized agile methodologies. Be specific about your role in managing sprints, facilitating ceremonies like retrospectives, and how you've collaborated with cross-functional teams to enhance product delivery.

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How do you prioritize features when managing a product backlog?

Discuss your approach to prioritization, including how you assess stakeholder input, consider customer feedback, and base decisions on metrics that reflect business value. Sharing a specific example where your prioritization led to successful product outcomes can strengthen your answer.

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What strategies do you employ to translate business needs into technical tasks?

Explain your techniques for gathering requirements, such as conducting stakeholder interviews or holding workshops. Emphasize your ability to break down complex business objectives into clear, actionable user stories that guide development.

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How do you handle conflicting priorities among stakeholders?

In your response, illustrate your conflict resolution skills. Describe a situation where you balanced differing opinions by facilitating discussions, providing data to support your recommendations, and finding a compromise that aligned with overall product goals.

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What is your experience with user story writing?

Share your methodology for writing user stories, such as following the 'As a [user], I want [feature] so that [benefit]' format. Include an example of a user story you wrote and explain how it impacted the development process.

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Can you provide an example of how you have improved cross-team communication?

Detail a specific instance where you initiated processes or tools to enhance communication between teams. Highlight the positive outcomes, such as improved collaboration, faster project delivery, or better alignment on goals.

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What tools and software are you familiar with for product management?

List the tools you have used, such as JIRA, Trello, or Microsoft Teams, and elaborate on how you've leveraged these tools to facilitate project management, backlog grooming, and team collaboration effectively.

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How do you stay updated with industry trends, especially in the energy sector?

Discuss your methods for staying informed, such as following industry publications, attending webinars, participating in online forums, or networking with industry professionals. This shows your commitment to continuous learning and relevance in your field.

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How would you assess the success of a product after launch?

Highlight the metrics and KPIs you would look at post-launch, such as user adoption rates, customer satisfaction scores, or return on investment. Explain how you would gather and analyze data to make informed decisions for future iterations.

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What motivates you to work in clean technology?

Share your passion for sustainability and how it influences your career choices. Discuss specific projects or experiences that ignited your interest in clean tech and how you envision making a difference through your role at Kraken.

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December 11, 2024

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