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Software Delivery Project Manager

Are you an experienced and dynamic Software Delivery Project Manager ready to lead transformative projects in a fast-paced, collaborative environment? Join KUBRA as we aim to elevate customer experience management to new heights.


As a Project Manager, you will oversee client solution deployments from start to finish, ensuring on-time delivery, budget adherence, and high-quality standards. Acting as the primary point of contact, you will manage communication with clients and internal teams, ensuring successful execution and client satisfaction.


About Us:

Since 1992, we’ve grown from offering printing services to providing the most integrated suite of cloud-based digital solutions available. Reaching over 40% of U.S. and Canadian households, we deliver billing, payments, alerts, AI tools, and more - all designed to enhance satisfaction and drive efficiency.


Things to know before you continue reading:


Hybrid schedule: Work in-office on Tuesdays, Wednesdays, and Thursdays at our Mississauga location (Tomken Road).


Application deadline: Applications are open until April 25th at 5pm EST. This shorter hiring window ensures a quicker review process for all applicants.


Hiring process: Includes a brief phone interview, a virtual technical interview, and a final on-site interview. Talent acquisition aims reach out within five business days of your application.


What you get out of a career at KUBRA:
  • Award-winning culture that fosters growth, diversity and inclusion for all
  • Paid day off for your birthday
  • Access to LinkedIn learning courses
  • Annual performance-based bonus
  • Continued education with our education reimbursement program
  • Flexible schedules
  • Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
  • Two paid days for volunteer opportunities
  • Access to Perkopolis retail discounts
  • Generous benefit coverage with low premiums (+ a Health Care and Wellness Spending Account)
  • RRSP Matching
  • Annual mentorship programs
  • Exclusive discounts with major home/auto insurance and cellphone providers
  • Discounts with local and chain fitness studios
  • Conveniently located Mississauga office, close to major highways and transit lines for in-office days
  • Regular on-site company events like BBQs, park clean-ups, and wellness fairs

As an employee-centric company, we continually look for new ways to provide benefits and foster an enjoyable, inclusive workplace environment


What you get to do everyday:
  • Lead the entire project lifecycle, ensuring timely, quality, and budget-conscious delivery.
  • Plan, manage, and oversee the execution of client solution deployments utilizing SDLC standards.
  • Monitor and solve challenges, balancing budgets, scheduling, tasks, and client expectations.
  • Facilitate communication with clients, teams, and stakeholders to align goals and gather consensus.
  • Manage and motivate cross-functional teams to achieve project milestones.
  • Ensure compliance with quality and technical methodologies to deliver superior client satisfaction.


What kind of person we're looking for:
  • A natural leader with exceptional organizational and project management skills.
  • A problem-solver who anticipates challenges and crafts innovative solutions to navigate them.
  • A proactive communicator with the ability to relay complex ideas clearly and confidently.
  • A team player who inspires and motivates others, managing resources while meeting deadlines.
  • An adaptable individual who thrives under pressure in a dynamic and fast-paced environment.


What skills we're looking for:
  • A Bachelor’s degree or PMP certification
  • 3+ years of Project Management experience.
  • Expertise in planning tools like MS Project and a solid foundation in the SDLC framework.
  • Advanced understanding of client-server architecture and KUBRA technology solutions.
  • Stellar interpersonal, written, and verbal communication skills.
  • Proven ability to multi-task, manage risks, and navigate complex technical methodologies effectively.


KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.


While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!


KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

 

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 


KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.

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What You Should Know About Software Delivery Project Manager, KUBRA

Are you an experienced and dynamic Software Delivery Project Manager ready to lead transformative projects in a fast-paced, collaborative environment? Join KUBRA as we aim to elevate customer experience management to new heights. As a Project Manager at KUBRA, you will oversee client solution deployments from start to finish, ensuring on-time delivery, budget adherence, and high-quality standards. Acting as the primary point of contact, you will manage communication with clients and internal teams, ensuring successful execution and client satisfaction. Since 1992, KUBRA has evolved from offering printing services to providing an integrated suite of cloud-based digital solutions that reach over 40% of U.S. and Canadian households. Your key responsibilities will involve planning, managing, and overseeing project lifecycles using SDLC standards, addressing challenges as they arise, and facilitating communication with all stakeholders. What sets KUBRA apart is our award-winning culture that fosters growth, diversity, and inclusion while offering a hybrid work schedule, competitive benefits, and numerous opportunities for continued education. If you are a natural leader with exceptional organizational skills and a passion for problem-solving, we want to hear from you!

Frequently Asked Questions (FAQs) for Software Delivery Project Manager Role at KUBRA
What are the key responsibilities of a Software Delivery Project Manager at KUBRA?

The Software Delivery Project Manager at KUBRA is responsible for overseeing the project lifecycle from inception to completion, ensuring timely delivery, adherence to budgets, and compliance with quality standards. The role involves planning, managing client solution deployments via SDLC standards, and facilitating communication among clients, teams, and stakeholders to align project goals. Managers also motivate cross-functional teams to achieve milestones and navigate challenges proactively.

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What qualifications do I need to apply for the Software Delivery Project Manager position at KUBRA?

To apply for the Software Delivery Project Manager position at KUBRA, candidates typically need a Bachelor’s degree or PMP certification and at least 3 years of Project Management experience. Additionally, expertise in planning tools like MS Project and familiarity with the SDLC framework are essential. Strong communication skills and the ability to manage risks effectively also play a vital role in this position.

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What does KUBRA offer employees in the Software Delivery Project Manager role?

KUBRA provides a range of benefits for the Software Delivery Project Manager role, including a flexible work schedule, paid days off for birthdays, access to professional development resources such as LinkedIn learning courses, performance-based bonuses, and a comprehensive benefits package. Employees also enjoy social events, volunteer days, and a supportive, inclusive workplace culture that encourages growth and innovation.

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How does KUBRA promote a positive work culture for Software Delivery Project Managers?

KUBRA fosters a positive work culture for Software Delivery Project Managers through an award-winning environment that emphasizes growth, diversity, and inclusion. Key aspects include regular on-site events like BBQs and wellness fairs, a flexible hybrid work model, mentorship programs, and continuous education opportunities. This supportive atmosphere encourages collaboration, innovation, and employee well-being.

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What skills are essential for a Software Delivery Project Manager at KUBRA?

Essential skills for the Software Delivery Project Manager at KUBRA include strong project management capabilities, excellent organizational skills, effective communication, and a solid understanding of client-server architecture and technology solutions. Candidates should be adept at problem-solving, able to manage multiple tasks concurrently, and demonstrate leadership to inspire cross-functional teams towards project success.

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Common Interview Questions for Software Delivery Project Manager
Can you describe your experience with project management methodologies?

When answering this question, relate specific methodologies you have used, such as Agile or Waterfall, and provide examples of how you applied these techniques in past projects to meet deadlines and manage resources effectively. Highlight your adaptability in choosing the right methodology based on project requirements.

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How do you ensure effective communication among project stakeholders?

To ensure effective communication, emphasize the importance of establishing clear communication channels from the beginning, utilizing tools like Slack or project management software, and conducting regular check-ins. Share examples of how you’ve successfully aligned teams through proactive updates and early identification of potential issues.

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How do you handle project scope changes initiated by clients?

When discussing scope changes, outline your process for assessing the impact on timelines and budgets. Explain how you communicate these implications to clients, ensuring they understand the trade-offs. Mention that flexibility and negotiation skills are essential in these conversations.

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Describe a challenging project you managed and how you overcame difficulties.

In this scenario, select a specific challenge that required a unique solution, detailing the steps you took to address the issue and the outcome. This narrative could showcase your leadership and problem-solving abilities, reinforcing how you thrive under pressure.

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What strategies do you use to motivate your project team?

Discuss various strategies, such as setting clear goals, recognizing achievements, fostering collaboration, and providing professional development opportunities. Highlight how fostering a positive and supportive environment leads to increased productivity and team morale.

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What project management tools are you proficient in?

Mention the specific tools you are experienced with, like MS Project or JIRA, and how you’ve used them to streamline project tracking, improve team collaboration, and enhance reporting functions. Providing examples of efficiencies gained can strengthen your response.

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How do you prioritize tasks in a project?

Explain your method for prioritizing tasks, such as using the Eisenhower Matrix or assessing task impact and effort. Give examples of how aligning team efforts with project goals helped in staying on track, especially when working under tight deadlines.

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How do you assess project risks and develop mitigation strategies?

Walk through your approach to risk assessment, discussing tools like risk registers or SWOT analysis. Explain how you proactively identify risks and your experience in developing mitigation strategies, emphasizing your commitment to ensuring project success.

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What is your experience in client-facing roles?

Highlight your communication and interpersonal skills developed in client-facing roles. Share examples of how you’ve built strong relationships with clients and handled challenging discussions, demonstrating your ability to maintain client satisfaction.

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How do you evaluate project success?

Discuss the metrics you use to judge project success, such as satisfaction surveys, adherence to budget and timeline, and the achievement of project goals. Highlight the importance of post-project reviews and continuous improvement in content delivery.

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Full-time, hybrid
DATE POSTED
April 22, 2025

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