Finance Manager

As a Finance Manager at Kunes Auto Group, you'll be responsible for crafting tailored financing solutions for vehicle sales, transitioning customers smoothly to finance, and ensuring they receive exceptional customer service. Your role will also include developing relationships with lenders for competitive rates and staying updated on finance regulations to ensure compliance. It's about delivering excellence in every financial aspect of the car buying process!

To apply for the Finance Manager position at Kunes Auto Group, you will need a minimum of 5 years of automotive experience, with at least 2 years in a managerial capacity specifically in F&I. You should possess excellent communication and negotiation skills, along with a knack for simplifying complex financial concepts for customers. A team-oriented approach is essential to thrive in this fast-paced environment.

Kunes Auto Group offers a comprehensive benefits package for Finance Managers, including 401(k) plans, health, dental, and vision insurance. You'll also have access to the Employee Assistance Program, paid time off to maintain your work-life balance, exclusive discounts on automotive purchases, and significant career growth opportunities! Plus, our daily pay option allows you to access your earnings before payday.

Successful Finance Managers at Kunes Auto Group need exceptional customer service, strong communication, and negotiation skills for dealing with clients and lenders alike. You should have a keen eye for detail and a thorough understanding of finance regulations. The ability to work collaboratively with the sales team to identify F&I opportunities is also crucial in maximizing profitability and enhancing customer satisfaction.

At Kunes Auto Group, we believe in promoting from within and fostering career development. Our Finance Managers have opportunities to participate in training programs, mentorship, and professional development workshops. We value our employees' growth, providing them with paths to advance their careers in the automotive industry and ensuring they have the support needed to succeed.

In answering this question, highlight your previous roles, the duration of your experience, and specific responsibilities you tackled as an F&I Manager. Share how you contributed to increasing profitability and enhancing customer satisfaction, along with any successful projects you led.

Discuss techniques such as empathetic listening, thoroughly understanding their concerns, and explaining the benefits of the proposed financing options clearly. Provide examples when you've effectively turned objections into successful agreements.

Explain your commitment to continuous learning about finance regulations and any specific tools or resources you use to stay updated. Mention how you have trained your team in compliance practices to ensure everyone adheres to the standards required.

Collaboration is key in this role! Emphasize how you work closely with the sales team and lenders to find the best solutions for customers, ensuring a smooth transition from sales to finance. Share examples of successful collaborations that have led to enhanced business outcomes.

Discuss your strategies for building and maintaining strong relationships with lenders. You might mention regular communication, understanding their offerings, negotiating better rates, and how these efforts help you serve your customers better.

Provide an example of a complex financial concept you’ve explained to a customer previously. Use relatable language and analogies to ensure clarity, showcasing your ability to communicate effectively with diverse clients.

Identify key performance indicators relevant to the F&I department, such as profit per vehicle sold, customer satisfaction scores, and rate of compliance. Discuss how tracking these metrics helps you improve processes and identify areas for growth.

Detail your methods of training and supporting your sales team. This may include regular training sessions, providing updates on finance options, and encouraging open communication about customer interactions to spot potential F&I opportunities.

Share a specific challenge you encountered in your role, focusing on the steps you took to resolve it. Highlight your problem-solving skills and the positive outcome that resulted from your actions.

Reflect on your alignment with Kunes Auto Group's values and mission. Discuss your admiration for their commitment to integrity and employee development, and how you want to contribute to their continued success while growing within such a reputable company.