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Jacksonville, FL - On-Site Cantonese Interpreters

Overview

Language Services Associates is looking for Cantonese interpreters in the Jacksonville, FL area. As a member of LSA’s network of Independently Contracted Interpreters, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.  LSA is continuously accepting qualified interpreters for a wide range of interpreting assignments!

 

Responsibilities:

·         Provide superior customer service

·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

·         Complete training(s) and participate in ongoing Quality Assurance monitoring

 

Qualifications/Experience:

·         Full fluency in both English and Cantonese 

·         Familiarity with and the ability to comply with industry standard best practices (i.e. professionalism, courtesy, protocol and confidentiality) 

·         The ability to provide a high level of client service  

·         Access to personal or public transport

·         2+ years of professional interpreting experience preferred

·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)


LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.


Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

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What You Should Know About Jacksonville, FL - On-Site Cantonese Interpreters, Language Services Associates, Inc.

Language Services Associates is on the lookout for passionate Cantonese Interpreters to join our team in Jacksonville, FL! As an On-Site Cantonese Interpreter, you’ll play a critical role in bridging communication gaps for the Limited English Proficient (LEP) community across various environments such as medical, legal, and customer service settings. Your expertise will help individuals navigate important interactions, ensuring they receive the support they need in English or Cantonese. At LSA, we believe in superior customer service and uphold strict standards of confidentiality, professionalism, and ethical conduct. We’re committed to ongoing training and quality assurance to refine your skills. If you are fully fluent in Cantonese and English, have a knack for outstanding client service, and possess at least two years of professional interpreting experience, we'd love to see your application! We value interpreters who are familiar with industry-specific certification and best practices, as this will help you provide top-notch service. Whether you're a seasoned professional or eager to embrace new challenges, this role could be a fantastic fit for you. Join us in helping people thrive in our connected world!

Frequently Asked Questions (FAQs) for Jacksonville, FL - On-Site Cantonese Interpreters Role at Language Services Associates, Inc.
What are the responsibilities of a Cantonese Interpreter at Language Services Associates?

As a Cantonese Interpreter for Language Services Associates, you'll be responsible for facilitating effective communication between Cantonese-speaking clients and English-speaking service providers. This includes interpreting in various settings, adhering to a strict Code of Professional Conduct, and ensuring confidentiality is maintained at all times. You will also be expected to complete ongoing training and participate in quality assurance monitoring to ensure high standards of service.

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What qualifications are required to apply for the Cantonese Interpreter position at Language Services Associates?

To apply for the Cantonese Interpreter position at Language Services Associates, candidates must demonstrate full fluency in both Cantonese and English. A minimum of two years of professional interpreting experience is preferred, along with relevant industry certifications such as CMI or CCHI. Familiarity with best practices around professionalism, confidentiality, and client service is also crucial to excel in this role.

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Can I work as a Cantonese Interpreter for Language Services Associates if I'm newly certified?

Yes, Language Services Associates welcomes newly certified interpreters! Even if you have less than two years of experience, if you possess the required language fluency and relevant certifications, we encourage you to apply. Our continuous acceptance policy allows us to build a diverse network of interpreters who are both seasoned and new to the field.

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What settings will I be working in as a Cantonese Interpreter for Language Services Associates?

As a Cantonese Interpreter at Language Services Associates, you'll find yourself working in a variety of environments including medical facilities, legal offices, and customer service locations. This diverse range of settings provides an enriching experience and allows you to make a difference in various community interactions.

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How does Language Services Associates support its Cantonese Interpreters?

Language Services Associates is dedicated to the development and success of its Cantonese Interpreters. We provide ongoing training opportunities, access to industry resources, and a strong support network to help you refine your skills and keep up to date with best practices. Additionally, we ensure that our interpreters are upholding the highest standards of professionalism and confidentiality through quality assurance monitoring.

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Common Interview Questions for Jacksonville, FL - On-Site Cantonese Interpreters
Can you explain your experience with interpreting in medical settings?

When answering this question, highlight specific situations where you facilitated patient-provider communication in medical contexts. Describe the importance of confidentiality, the nature of medical terminology you've encountered, and how your interpreting skills helped ensure the patient understood their diagnosis or treatment decisions.

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How do you maintain confidentiality in your interpreting work?

Emphasize your commitment to confidentiality by discussing your adherence to the Code of Professional Conduct. You might mention the procedures you follow to ensure that sensitive information remains protected, and discuss the importance of trust between interpreters, clients, and service providers.

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What strategies do you use to handle difficult interpreting situations?

Discuss specific strategies you apply in challenging scenarios, such as remaining calm, taking a proactive approach to clarify misunderstandings, and maintaining professionalism at all times. Highlight your ability to adapt and think on your feet, which is essential for any interpreter.

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How do you prepare for an interpreting assignment?

Preparation is key! Discuss any research you conduct regarding the topic or industry of the assignment, gathering relevant terminology, and reviewing any background information that can aid in your clarity and effectiveness during the interpretation process.

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How do you handle interpreting for sensitive or emotional topics?

Explain your approach to managing sensitive conversations, emphasizing empathy and professionalism. Share experiences where your interpreting skills helped ease the communication process during emotionally charged situations.

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What do you do if you are unsure about a term or phrase while interpreting?

Talk about your policy of maintaining clarity and accuracy in interpretations. You can explain that when faced with uncertainty, you would first seek clarification from the speaker to ensure that you convey the correct message without compromising the quality of interpretation.

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Can you discuss a time when you had to interpret in a high-pressure situation?

Share a specific anecdote where you successfully navigated a high-pressure situation, perhaps detailing the context, the challenges, and how you maintained composure and accuracy under stress. Illustrate why this experience bolstered your skills as an interpreter.

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What are the most important qualities for a successful interpreter?

Identify qualities like fluency in languages, cultural competence, attention to detail, and strong interpersonal skills. Explain how these attributes contribute to effective communication between clients and service providers.

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How do you stay updated with industry standards and best practices?

Mention your commitment to continual professional development, such as attending workshops, networking with peers, and regularly reading industry publications. Emphasize the importance of staying informed to provide the best possible service.

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What motivates you to work as a Cantonese Interpreter?

Personal stories can resonate well; share your passion for bridging communication gaps, helping others, and making a positive impact in people's lives. Discuss how your own background or experiences may have influenced your decision to pursue interpreting.

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Contract, on-site
DATE POSTED
January 15, 2025

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