Jacksonville, Florida - On-Site Vietnamese Interpreter

As an On-Site Vietnamese Interpreter at Language Services Associates, you'll be responsible for facilitating effective communication for the Limited English Proficient (LEP) community in diverse environments. This includes providing superior customer service, adhering to the Code of Professional Conduct, maintaining confidentiality, and following professional interpretation protocols and industry-specific best practices. Additionally, participating in ongoing training and Quality Assurance monitoring is an essential part of your role to ensure excellence in service delivery.

To qualify for the On-Site Vietnamese Interpreter position with Language Services Associates, candidates must demonstrate full fluency in both English and Vietnamese. A minimum of two years of professional interpreting experience is preferred, along with familiarity with industry best practices. Certifications such as CMI or CCHI are highly desirable. Additionally, the role requires a strong commitment to client service and the ability to maintain confidentiality throughout all interpretations.

Yes, while Language Services Associates welcomes candidates willing to grow, having at least two years of professional interpreting experience is preferred for the On-Site Vietnamese Interpreter position. This experience enables you to provide high-quality services and handle varied interpreting scenarios that you may encounter while working with the LEP community.

Language Services Associates is committed to your professional growth. As an On-Site Vietnamese Interpreter, you will be required to complete initial training upon joining and participate in ongoing training sessions designed to keep your skills sharp and up-to-date on industry best practices. You will also participate in Quality Assurance monitoring to ensure that the interpreting services provided meet high standards.

While having industry-specific certifications like CMI or CCHI is preferred for the On-Site Vietnamese Interpreter position at Language Services Associates, candidates who do not possess these certifications but meet the other qualifications, including fluency in English and Vietnamese, may still apply. Your professional interpreting experience and commitment to excellence are crucial aspects of your application.

When answering this question, share specific techniques you use to maintain accuracy, such as active listening, clarifying ambiguous terms with clients when needed, and maintaining situational awareness to interpret context effectively.

Discuss your knowledge of both Vietnamese and American cultures, highlighting your ability to convey cultural sensitivities while interpreting. Showcase how you tailor your interpretations to fit the cultural context without altering the message.

This is an opportunity to demonstrate your problem-solving skills. Outline the challenge briefly, focusing on your actions and the positive outcome you achieved, showing your ability to remain calm and professional under pressure.

Share your passion for helping the LEP community and fostering understanding between cultures. You can mention the satisfaction of making a positive impact in people's lives through your interpreting work.

Highlight your commitment to confidentiality by discussing the measures you take to ensure patient privacy, such as not disclosing any interpreted information to unauthorized parties and following LSA’s Code of Professional Conduct.

Elaborate on your preparation routine, which might include researching the subject matter, reviewing terminology, and understanding the context of the assignment. This shows that you take your role seriously and strive for the best outcomes.

Explain how you would calmly address misunderstandings by offering clarifications, rephrasing the message for accuracy, and ensuring that both parties comprehend fully, emphasizing your focus on clear communication.

Articulate your admiration for LSA’s commitment to helping communities and how the role aligns with your career goals and values. This will show your enthusiasm and commitment to the organization.

Be ready to discuss your experience in medical and legal interpreting, illustrating your understanding of specific terminology and protocols used in these settings, which speaks to your qualifications for the position.

Share your methods for ongoing professional development, such as attending workshops, participating in professional organizations, or reading industry publications. This shows your dedication to continuous learning.