Overview:
As an audio/video interpreter for Canadian French/French in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
· Provide effective audio remote interpreting
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
· Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
· Full fluency in both English and Canadian French/French
· Technology proficient (web-based platforms, email, Microsoft Word)
· Landline phone access for sound quality
· An interpreting space that is quiet, secure, and free from outside noises
· 2+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
· Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Join Language Services Associates as a Canadian French/French - International Audio/Video Remote Interpreter and play a pivotal role in bridging communication gaps for the Limited English Proficient (LEP) community. This exciting remote opportunity allows you to handle audio calls on demand, providing essential interpretation services in various settings such as medical, legal, and customer service. In this role, you’ll be enhancing the connection between individuals and ensuring effective communication while maintaining the highest standards of confidentiality and professionalism. As an interpreter, you’ll not only provide immediate assistance but will also deliver superior customer service during each call. You’ll be expected to stick to the Code of Professional Conduct, follow established policies, and take part in training and Quality Assurance monitoring to hone your skills and ensure top-quality service delivery. For this position, proficiency in both English and Canadian French/French is a must, along with a minimum of 2 years of professional interpreting experience. Ideally, you’ll have relevant industry certifications and access to a quiet and secure interpreting space to help you perform at your best. With LSA, you’ll be part of a dedicated team that truly cares about helping people thrive in a diverse world, making every day an opportunity to make a meaningful difference. If you’re interested in stepping into this vital role, we invite you to apply and showcase your interpreting experience through your resume.
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