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Business Development & Communications Manager

Summary

Laterite is looking for a hands-on Business Development and Communications Manager to coordinate our BDC Team. The BDC Team is responsible for all Communications activities (internal & external), leads on Business Development (in particular bid management) and is the custodian of Laterite’s knowledge management system.

About Laterite

Laterite is a data, research, and analytics firm specializing in complex development challenges. We work with universities, global think tanks, international NGOs, multilateral donor organizations, and government ministries and agencies. Our clients include, for example, the World Bank, USAID, TechnoServe, the Mastercard Foundation, and more.

We currently have offices in the Netherlands, Rwanda, Ethiopia, Kenya, Uganda, Tanzania, Sierra Leone and Peru. The team brings together more than 90 full-time local and international staff, as well as 2,000+ enumerators across all countries. We are proud to be a culturally diverse organization, and we welcome applications from groups currently underrepresented in our team.

We work in socio-economic development research projects. We believe that impact is a long-term endeavor that requires being embedded in the local context. Delivering high-quality research requires building local teams and data collection systems, knowing the country, and establishing close working relationships.

One of Laterite’s key strategic goals is to create a collaborative and rewarding working environment for our staff, where every team member feels engaged, represented, and heard. Laterite is committed to creating opportunities for learning and career development within the team and across our offices.

Laterite is committed to creating a diverse environment and is proud to be an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the team:

Our new colleague will join the Business Development and Communications (BDC) team in our Amsterdam office. The Amsterdam office consists of 14 full-time team members, including our BDC team of 3 people.

The BDC team leads and supports Laterite’s business development processes including scoping for new opportunities, proposal development and support for local outreach activities led by the different offices. The team is also responsible for developing and implementing Laterite’s communications strategy, and for maintaining and updating the knowledge base.

What you will do:

Leadership & strategy:

  • Lead on all BDC tasks and mentor the BDC Analysts & Associates
  • Develop and implement business development and communications strategies that align with organizational goals and build on each other.

Business development:

  • Develop a deep understanding of the client landscape in the development research sector across our operating countries.
  • Coordinate outreach and business development activities at country-level in partnership with country offices.
  • Manage the Laterite’s proposal pipeline from strategy to delivery, and work with the Research Team to prepare strong bids and grant applications.

Communications:

  • Oversee and enhance Laterite’s website and social media presence to amplify the organization’s voice and impact.
  • Work with the wider Laterite team to source and develop new content to showcase Laterite’s work and impact (e.g., blogs, publications).
  • Improve how Laterite communicates its findings by exploring and implementing interactive and engaging methods of presenting data.
  • Work with project teams to craft polished, client-ready reports and presentations

Knowledge management:

  • Maintain, improve, and expand Laterite’s knowledge base, ensuring it supports internal learning and operational efficiency.

Day-to-day responsibilities:

  • Coordinate day-to-day BDC activities to ensure smooth operations and timely delivery of goals.

What you will bring:

Our ideal candidate is a natural communicator and relationship builder, with experience in the development sector, for example a research firm, an NGO, a consultancy. They are organized, self-motivated, with excellent attention to detail and a drive to get things done, while working in a collaborative environment.

Our future colleague has:

  • At least a Bachelor’s degree in relevant field
  • 5+ years of relevant experience working in a similar setting
  • Excellent oral and written communications in English
  • Experience in leading and mentoring delivery teams
  • Experience with managing proposal pipelines according to funder and donor procurement rules (including private funders as well as multilaterals and donors such as the World Bank, USAID, FCDO, among others)
  • Experience with Communications, especially strategic communications activities geared towards business development and outreach, and a passion for writing and creating engaging content
  • Experience with knowledge management solutions (ideally Confluence)
  • Excellent organizational and interpersonal skills, self-motivation and drive to flourish in a fast-paced environment, where timelines can often be unpredictable

In addition, we are looking for:

  • A strong understanding of, and/or interest in, social and economic research in development contexts, particularly in the areas of agriculture, education, public health, livelihoods, and gender

What’s in it for you?

We offer an initial one-year contract, with a view to extending this upon satisfactory performance.

We offer a flexible working environment, including the choice to work from home a couple of days per week and the possibility of working from a remote location of your choice for up to 6 weeks per year. We are also committed to supporting learning and development of our team members, providing an annual learning budget of up to $1,000 per person and 10 days of time off for professional learning each year. Our office is in the heart of Amsterdam, about fifteen minutes’ walk from Amsterdam Centraal Station.

The salary range for this role will start at EUR 82,110 annual gross, commensurate with experience. We are advertising a full-time role at 40 hours per week, but we are open to negotiating a 32-hour part-time contract (0.8 FTE) for interested candidates. In the case of a 32 hour contract, the salary will be paid pro rata. Salaries are pegged against Laterite’s pay matrix, and grades are reviewed every 12 months.

What You Should Know About Business Development & Communications Manager, Laterite

Laterite is searching for a dynamic Business Development & Communications Manager to join our energetic BDC Team. This role is pivotal as it not only oversees communications activities, both internal and external, but also leads our business development initiatives. Your involvement will ensure that we meet our clients' needs and maintain our cutting-edge knowledge management system. At Laterite, we pride ourselves on tackling complex development challenges for notable organizations such as the World Bank and USAID. Our diverse team operates from various international locations, bringing together over 90 full-time dedicated staff members and numerous local enumerators. You'll find that each day is an opportunity to engage with socio-economic development research, and your contribution will directly influence how we connect with our clients and communities. As the Business Development & Communications Manager, you'll lead the BDC function, mentoring your team as you develop and execute ambitious strategies that align with our overall organizational goals. You will manage our proposal pipeline and coordinate outreach initiatives, ensuring our outreach is tailored to the specific needs of our clients and partners. Monitoring and enhancing our digital presence will also be key, as you’ll work to amplify Laterite's voice through various channels. If you’re looking for a place where your expertise in business development and communications can thrive in a collaborative, innovative environment, Laterite needs you to help us make a meaningful impact.

Frequently Asked Questions (FAQs) for Business Development & Communications Manager Role at Laterite
What are the primary responsibilities of the Business Development & Communications Manager at Laterite?

The Business Development & Communications Manager at Laterite is responsible for leading all BDC tasks, mentoring a small team of analysts and associates, developing strategic business development and communications initiatives, managing the proposal pipeline, and enhancing Laterite's external communications. This includes overseeing our website and social media to ensure wide reach and engagement with our target audiences.

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What qualifications are required for the Business Development & Communications Manager position at Laterite?

To be a successful candidate for the Business Development & Communications Manager role at Laterite, you need at least a Bachelor's degree in a relevant field and over 5 years of experience in a similar environment. Strong communication skills in English, experience in leading teams, knowledge of proposal management, and a passion for communications are essential qualifications.

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How does Laterite support professional development for the Business Development & Communications Manager?

Laterite values its employees’ growth and offers an annual learning budget of up to $1,000 per person, along with 10 days of time off for professional learning each year. This commitment to professional development allows the Business Development & Communications Manager to enhance their skills while promoting innovative strategies within the organization.

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What type of work environment can the Business Development & Communications Manager expect at Laterite?

Laterite fosters a flexible working environment for its employees, including the option to work from home several days a week and the opportunity to work remotely for up to 6 weeks per year. This flexibility, combined with a collaborative and diverse team atmosphere, helps the Business Development & Communications Manager to thrive and maintain a healthy work-life balance.

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What impact does the Business Development & Communications Manager have on Laterite's mission?

The Business Development & Communications Manager plays an integral role in Laterite’s mission by ensuring that our communications and outreach efforts effectively reflect our work in socio-economic development. By driving business development strategies and maintaining an engaging presence with stakeholders, this position directly contributes to Laterite's ability to tackle complex research challenges and make a positive impact in the communities we serve.

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Common Interview Questions for Business Development & Communications Manager
How do you prioritize tasks when managing multiple projects as a Business Development & Communications Manager?

To prioritize tasks effectively, I assess the urgency and impact of each project on the overall business objectives. I often implement project management tools to organize tasks by deadlines and importance, ensuring that I allocate my time and resources efficiently while keeping the team informed and focused.

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Can you describe your experience with managing proposal pipelines?

Managing proposal pipelines requires meticulous organization and a strong understanding of donor requirements. I have successfully led proposal development by coordinating tasks across teams, ensuring that all proposals align with funder guidelines and deadlines, while closely collaborating with research teams to create compelling bids.

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What strategies have you implemented to enhance communication within teams?

I believe in regular check-ins and open lines of communication. I’ve implemented collaborative tools to increase transparency on project progress and have also facilitated team-building workshops to strengthen interpersonal relationships among team members, which fosters a culture of support and collaboration.

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How do you ensure your communications strategies align with business development goals?

I align communications strategies with business development goals by first understanding organizational objectives and then tailoring content to reflect those goals. I frequently gather input from both communication and development teams to ensure our messaging resonates with target audiences and supports our outreach efforts.

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What steps would you take to improve Laterite's social media presence?

To enhance Laterite's social media presence, I would conduct an audit of current channels to identify strengths and weaknesses. I’d develop a content calendar that showcases our projects, research, and impact while engaging with followers through interactive posts and sharing success stories, thus amplifying our voice in the industry.

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How do you stay updated on industry trends relevant to your role?

I stay updated on industry trends through continuous learning—reading journals, attending relevant conferences, and participating in webinars. I also engage with my professional network, which provides insights and perspectives on best practices and emerging trends in business development and communications.

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Describe a successful business development project you led.

One of my successful projects involved leading a grant proposal for a health initiative that required collaboration between multiple stakeholders. I coordinated our team's efforts, crafted compelling narratives, and utilized engaging data presentations, resulting in the successful acquisition of significant funding, which helped implement vital community health programs.

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What experience do you have with knowledge management systems?

I have worked with knowledge management systems like Confluence, which I used to organize and disseminate information effectively. Familiar with best practices, I ensured that our systems supported team collaboration, streamlined information sharing, and enhanced learning opportunities across departments.

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How do you motivate your team during challenging projects?

Motivating a team during challenging projects involves clear communication, setting achievable goals, and recognizing individual efforts. I focus on creating a supportive environment where team members feel valued, and I encourage open discussions to brainstorm solutions when challenges arise.

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What makes you a good fit for the Business Development & Communications Manager role at Laterite?

I am passionate about socio-economic development and have extensive experience in both business development and strategic communications. My skills in building relationships, mentoring teams, and crafting compelling narratives align perfectly with Laterite’s mission. I am eager to contribute to an organization committed to making a meaningful impact.

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Laterite is a data, research and advisory firm dedicated to providing high-quality research services for social impact in East Africa. We provide technical advice on the design and implementation of research projects, development interventions, an...

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Full-time, hybrid
DATE POSTED
January 11, 2025

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