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Territory Manager, Inside Sales

Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.


How we’re making this happen:

Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromise

Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life

5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless

Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.


Pumpkin is looking for an assertive and results-oriented Territory Account Manager to join our team! You will play a crucial role in driving Pumpkin's growth by engaging veterinary clinics through an Omni-channel approach, developing and growing the account base of your territory. Utilizing solution selling, territory management, and business development capabilities, you’ll execute strategies to maximize territory sales performance. In order to exceed sales goals, you will employ an entrepreneurial mindset, strong persuasive skills, and an ability to influence clients effectively.


This will be a hybrid position, with a requirement of 2-3 days a week in the Columbus, Ohio office.


What You'll Do:
  • Assume ownership of a portfolio of approximately 250-300 accounts, managing and nurturing these relationships to drive quote, policy and revenue growth
  • Leverage a suite of communication tools, including video conferencing, screen sharing, and a strong phone presence, to facilitate engaging interactions with territory accounts
  • Develop and implement creative account nurture programs, deepening relationships and uncovering new opportunities to meet/exceed quarterly sales goals
  • Create strategic Territory Business Plans that identify high-potential growth opportunities, set measurable goals and targets, and outline specific actions and resource allocations
  • Proactively manage the sales cycle, setting clear next steps, milestones, and deadlines to maintain momentum and drive accounts to successful closure
  • Map the key stakeholder landscape within each assigned account, identifying decision-makers, influencers, and champions to cultivate multi-level partnerships


What We're Looking For:
  • 2+ years of inside sales experience, ideally in a B2B or B2B2C environment
  • Previous experience engaging with prospects at all levels of the sales funnel through virtual sales calls
  • Possess a strong phone presence, utilizing active listening skills and a consultative approach to have meaningful conversations
  • Adaptable and comfortable navigating change, with the ability to thrive in less established or formalized environments
  • Demonstrated proficiency in closing skills, with a strong focus on securing the next meeting, action, or commitment from clients
  • Experience with digital and social selling tactics to continuously engage clients and build brand awareness in the market
  • Resilience and persistence in the face of challenges, with a positive, optimistic attitude
  • Ability to pass/obtain a Property & Casualty License within 30 days
  • Willing to travel for occasional trade shows, conferences or territory visits
  • Bachelor's degree in business, marketing, or a related field (or equivalent work experience)


Bonus Points:
  • Experience working in a startup environment
  • Experience/Familiarity with animal health/hospital sales
  • Experience with Salesforce CRM
  • Active P&C license


Benefits and Perks:

Comprehensive contributions to medical, dental and vision for colleagues and dependents.

Generous PTO and Paid Holidays

401k with company match.

The opportunity to join a team where every team member has the autonomy and support they need to boss their role and make empowered decisions.

Pet Friendly Offices, Stocked Kitchens, Team Workouts, Team Outings and much more!


Pumpkin's Core Values:

Pets Come First: Put what’s best for pets at the center of everything we do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with our gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care


Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Territory Manager, Inside Sales, Pumpkin

Are you ready to take your sales career to the next level? Pumpkin, a passionate leader in pet health insurance, is on the lookout for an enthusiastic Territory Manager, Inside Sales to join our team in Columbus, OH. At Pumpkin, we genuinely care about the well-being of cats and dogs, and as a Territory Manager, you'll be crucial in helping us achieve our ambitious goal of enabling half a billion dollars in life-extending and life-saving treatments over the next five years. In this role, you'll manage and nurture a portfolio of around 250-300 accounts, fostering relationships with veterinary clinics using a unique omni-channel approach. You’ll utilize your strong communication skills and entrepreneurial mindset to implement engaging account nurture programs while developing strategic Territory Business Plans. Imagine creating partnerships that not only exceed sales goals but also contribute to the overall health and happiness of furry friends everywhere! Pumpkin boasts a mission-driven culture that celebrates agility and creativity in problem-solving, so you'll thrive in a dynamic environment. Plus, we pride ourselves on offering an incredible workplace with pet-friendly offices and generous perks. If you have at least 2 years of inside sales experience, particularly in a B2B or B2B2C capacity, we want to hear from you! Come join us at Pumpkin and make a lasting impact on the lives of pets and their families.

Frequently Asked Questions (FAQs) for Territory Manager, Inside Sales Role at Pumpkin
What are the responsibilities of a Territory Manager, Inside Sales at Pumpkin?

As a Territory Manager, Inside Sales at Pumpkin, you will own a portfolio of approximately 250-300 accounts, developing relationships, driving growth, and executing sales strategies that maximize performance. Your key responsibilities include leveraging communication tools for virtual interactions, creating strategic business plans, and effectively managing the sales cycle to achieve targets.

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What qualifications do I need to be a Territory Manager, Inside Sales at Pumpkin?

To qualify for the Territory Manager, Inside Sales position at Pumpkin, you should possess at least 2 years of inside sales experience, ideally in a B2B or B2B2C setting. A bachelor's degree in business or a related field is preferred, along with strong phone presence and proven closing skills. You'll also need a Property & Casualty License, which we can help you obtain.

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What is the work environment like for a Territory Manager, Inside Sales at Pumpkin?

Pumpkin prides itself on fostering a mission-driven culture that values pet care above all else. As a Territory Manager, Inside Sales, you'll enjoy a hybrid work environment, with 2-3 days a week in the Columbus office, alongside benefits like pet-friendly spaces and team outings, making it a rewarding and enjoyable workplace.

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How does Pumpkin support the career growth of its Territory Managers?

At Pumpkin, we believe in empowering our employees. As a Territory Manager, Inside Sales, you'll have access to professional development opportunities, mentorship, and a team that encourages innovation and autonomy, which supports both personal and career growth within the company.

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What technologies will I use as a Territory Manager, Inside Sales at Pumpkin?

In the role of Territory Manager, Inside Sales at Pumpkin, you'll utilize a suite of communication tools, including video conferencing and CRM systems like Salesforce. These technologies will assist you in engaging clients, tracking your sales cycle, and managing relationships effectively.

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Common Interview Questions for Territory Manager, Inside Sales
How have you successfully managed a sales territory in the past?

When answering this question, focus on specific strategies and tools you used to manage your territory effectively, emphasizing results and growth achieved through your efforts. Mention the importance of relationship-building and adaptability.

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Can you describe your experience with virtual selling techniques?

Highlight your familiarity and success with virtual sales calls, screen sharing, and CRM technologies. Discuss how these techniques have helped you engage effectively with clients, adapt to their needs, and close deals successfully.

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What approach do you take when creating a Territory Business Plan?

Explain your method for identifying high-potential accounts and setting measurable goals. Share how you allocate resources effectively and the importance of continual assessment of your strategy against actual performance.

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How do you handle challenges or objections in a sales conversation?

Discuss your approach to overcoming challenges, such as using active listening, responding empathetically, and presenting factual information that highlights the benefits to the client. This shows your resilience and consultative sales style.

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What experience do you have with account management and nurturing relationships?

Share instances where you have successfully nurtured key accounts, providing examples of how you developed deep relationships over time and the subsequent positive impacts on sales.

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Describe a time when you exceeded your sales goals.

Prepare a detailed example that showcases your goal-setting process, the tactics you employed, and the eventual results. This demonstrates your ability to achieve and go beyond expectations.

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How do you identify potential clients within your sales territory?

Discuss your techniques for research and mapping accounts, including how you determine decision-makers and influencers. Sharing analytics insights can strengthen your response.

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What motivates you to succeed in sales?

Identify key motivators such as team success, personal targets, and customer impacts. Relate it back to how your motivation aligns with Pumpkin’s mission to provide exceptional pet care.

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How do you stay organized in managing multiple accounts?

Demonstrate your organizational strategies such as maintaining a detailed CRM, setting reminders for follow-ups, and batching tasks to ensure no account is neglected.

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What do you know about Pumpkin and its mission?

Express your knowledge of Pumpkin's vision and values, emphasizing your alignment with their mission to offer the best care for pets, showing your passion for the company and its goals.

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Full-time, hybrid
DATE POSTED
December 31, 2024

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