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Regional General Manager, US West

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.


We are looking for a Regional General Manager to join our Operations Management team. In this role, you’ll be part of a global team of operations leaders and will manage a team of managers and operators. You’ll own a P&L for one of our core regions, will develop and oversee the execution of global initiatives that question the status quo, and will partner cross-functionally with internal teams and external stakeholders to solve the most critical and oftentimes complex problems to push the needle forward. 


The ideal candidate exemplifies mature management capabilities and is a proven thought partner. You'll have a knack for building relationships across an organization at all levels and externally. You’ll be an in the moment problem solver and have the ability to think about the short and long term plan. You’ll have intimate knowledge of how a warehouse operates with demonstrated experience building and scaling and a background in operational excellence.  


This is a hybrid position. We’re ideally looking for someone that resides within one of the cities Lime operates in, but not required. To be successful in this role, you must have a strong knowledge of the region that you own.


What you'll do:
  • Own and manage the P&L, team, and strategic direction for one of Lime’s core regions building a multi-year strategy for the core region that you translate it into budgets, operating plans, Government Relations tactics, and more  
  • Be the operational expert for your region, champion operational excellence, own end-to-end operational improvements, advising teams and influencing innovation across the company   
  • Attract and develop top-tier operational talent while cultivating a high-performing, values-driven culture driven by regular feedback, clear accountability, and proactive performance and talent management  
  • Direct cross-functional strategies with a global impact and engage collaboratively in company-wide planning, advocating for your region while incorporating the greater needs of the company
  • Create a positive, inclusive, and safe workplace where people genuinely want to work


About you:
  • 9+ years of work experience as a highly cross-functional manager within an operations, management consultancy, financial or business analyst, or equivalent role with a working knowledge of how a warehouse environment operates and experience owning a P&L
  • 7+ year of work experience managing a team of professional level staff for a large and complex region  
  • You love building top-tier teams and have a demonstrated background in  developing and motivating your team to perform at their best  
  • Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports. Advanced experience using Excel or Google Sheets and knowledge of SQL are a major plus. 
  • Problem solver skilled at identifying and resolving complex problems, exercising good judgment in drawing conclusions, navigating ambiguous environments while working cross functionally
  • Excellent communicator with the ability to flex your communication style to internal stakeholders - such as the C-team or your own team -  and external stakeholders such as local government
  • Detail oriented with a focus on process improvement, self motivated and energetic, with the drive and ability to learn new skills and grow with the role 
  • Bachelor’s degree required; MBA preferred 


The anticipated yearly salary range for this position is $115,000 - $198,000. Equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's skills, experience and other qualifications as well as the candidate's location of residence. In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and management discretion.



Why Lime? 

When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team: 


Competitive salaries, performance-based annual bonus and pre-IPO equity

Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps

Flexible vacation policies with ample paid holidays tailored to country of residence

Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood

Support for retirement and financial goals with unlimited access to financial advisors

Unlimited, complimentary use of our vehicles in hundreds of cities around the world

Professional growth opportunities through quarterly learning days and top-tier tools

Opportunities to connect across teams and locations to network, socialize and volunteer

Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions

Consistent recognition of great work through meaningful rewards and career advancements


Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.


If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.


Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance. 


Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.


Lime will consider employment for qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative, the California Fair Chance Act, and other applicable law.  When reviewing an applicant's criminal history, Lime will consider all of the material duties listed above to determine if there is an adverse and negative relationship between any criminal history and the ability to perform the material duties of the job.

Average salary estimate

$156500 / YEARLY (est.)
min
max
$115000K
$198000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Regional General Manager, US West, Lime

Are you ready to lead an amazing team and drive impactful change in the shared electric vehicle space? Lime, the world's leading shared electric vehicle company, is on a mission to create affordable and sustainable transportation solutions. As a Regional General Manager for the US West region, you'll play a key role in shaping our operations and strategy, ensuring we continue to pave the way toward a carbon-free future. In this engaging role, you'll collaborate with a global team of operations experts, guiding managers and operators to achieve regional success. Your knack for building strong relationships will help you influence decisions across the company, and your sharp analytical mind will allow you to manage a P&L effectively. With over nine years of experience in management, you'll take charge of operational excellence initiatives and empower your team to reach new heights. Your background in scaling operations and warehouse management will be vital as you create strategies that improve our services and engage with local governments. In this hybrid position, you'll thrive in an environment that values inclusivity and innovation. If you have a passion for sustainable transportation and the leadership skills to build a motivated and high-performing team, Lime has the perfect opportunity for you. Join us in making a positive impact and see how we can transform the way the world moves together!

Frequently Asked Questions (FAQs) for Regional General Manager, US West Role at Lime
What are the key responsibilities of a Regional General Manager at Lime?

As a Regional General Manager at Lime, you'll be responsible for managing a P&L for your designated region, developing multi-year strategies, and championing operational excellence. You'll direct cross-functional strategies, attract top-tier talent, and foster a positive workplace environment while ensuring the effective execution of global initiatives.

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What qualifications do I need to apply for the Regional General Manager position at Lime?

To apply for the Regional General Manager position at Lime, you’ll need at least 9 years of cross-functional management experience, preferably in operations or consultancy. A background in warehouse management and owning a P&L is essential, along with strong analytical skills, excellent communication abilities, and experience leading and developing teams.

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What experience is important for the Regional General Manager role at Lime?

Successful candidates for the Regional General Manager role at Lime should have extensive experience managing diverse teams and complex operations. You'll need an analytical mindset to navigate supply and demand economics as well as proficiency in using data to craft compelling narratives and drive operational improvements.

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How does Lime support employees in their professional growth?

Lime actively supports employee growth with various resources, including quarterly learning days, access to top-tier tools, and professional development opportunities. It encourages a culture of belonging and recognizes great work with meaningful rewards and career advancements, ensuring you have the tools needed to excel in your role.

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What is the work culture like at Lime for the Regional General Manager?

The work culture at Lime for the Regional General Manager is inclusive, supportive, and driven by a shared mission of innovation in sustainable transportation. You’ll be part of a collaborative environment where diverse perspectives are valued, creating a place where you and your team can thrive and make a significant impact together.

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Common Interview Questions for Regional General Manager, US West
What strategies would you implement to achieve operational excellence as a Regional General Manager at Lime?

To achieve operational excellence as a Regional General Manager at Lime, I would implement data-driven decision-making processes, establish clear performance metrics, and foster a culture of continuous improvement within the team. Engaging and empowering team members will be essential to enhance productivity and efficiency across operations.

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How do you manage a diverse team while ensuring high performance?

Managing a diverse team requires recognizing individual strengths and fostering an inclusive environment. I would prioritize regular feedback, set clear performance goals, and provide opportunities for professional growth to motivate team members. Communication and building relationships are critical to ensuring everyone feels valued and engaged.

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Describe a complex problem you faced in operations management and how you resolved it.

In a past role, I encountered a significant supply chain disruption that affected our delivery timelines. I coordinated with cross-functional teams to analyze the data, identify alternative suppliers, and develop a contingency plan. By efficient communication and collaborative problem-solving, we minimized the impact and implemented long-term strategies for better resilience.

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What role does data analysis play in your operational strategies?

Data analysis is crucial in my operational strategies. It allows me to identify trends, forecast demand, and make informed decisions that enhance efficiency. By leveraging data, I can create actionable insights that drive innovations and improve overall performance across the organization.

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How do you handle conflicts within your team?

I handle conflicts within my team by promoting open communication and addressing issues promptly. I encourage team members to voice their concerns and facilitate discussions aimed at finding common ground and a resolution. By actively listening and mediating, I ensure conflicts are resolved constructively.

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What is your approach to building relationships with external stakeholders?

My approach to building relationships with external stakeholders involves active engagement and transparency. I strive to understand their needs and concerns while aligning our goals for mutual benefit. Regular communication, collaboration on shared initiatives, and trust-building activities are key components of establishing strong partnerships.

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How do you ensure your team remains focused on long-term goals?

To keep my team focused on long-term goals, I establish a clear vision and align our daily tasks with wider objectives. Regular check-ins, progress tracking, and celebrating milestones help maintain motivation and accountability. Reinforcing the larger mission and involving the team in strategic discussions fosters commitment to sustained success.

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Can you explain your experience managing a P&L?

In my previous roles, managing a P&L involved regularly analyzing financial reports, forecasting revenue, and implementing cost control measures. I proactively sought opportunities to improve profitability while ensuring investments aligned with our strategic goals. This experience has equipped me to take ownership of a P&L in the Regional General Manager role at Lime.

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What is your vision for operational improvements in the shared mobility sector?

My vision for operational improvements in the shared mobility sector involves leveraging technology to enhance efficiency, maximizing fleet utilization, and implementing sustainable practices. Fostering a culture of innovation and collaboration within the organization will drive advancements that contribute significantly to the industry’s evolution.

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What motivates you most about working in the sustainable transportation field?

I'm deeply motivated by the potential for sustainable transportation to create a positive environmental impact and improve urban mobility. Working at Lime means leading initiatives that reduce carbon footprints, contribute to community health, and reshape how people envision mobility, making this role particularly fulfilling.

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We’re on a mission to build a future where transportation is shared, affordable and carbon-free.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 3, 2024

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