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SDR

🍊Our mission 

All new medicines need to undergo clinical trials to show they’re safe and effective. But today’s clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments. 

Our mission is to fix this; we use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. We’re still a young company, but we’ve already had a big impact. Since founding the company in March 2021 we’ve helped run over 80 clinical trials involving tens of thousands of patients, with a customer NPS of 100.

We recently raised a $18m Series A round from some great investors including Creandum, Peter Thiel and Firstminute to power the next stage of our growth. 

🍊About the role 

We’re looking for a Growth Associate to turbo-charge our outbound channel and convert inbound leads. You will be responsible for owning the outbound function process and booking meetings with prospects with our business development team through email,LinkedIn, phone calls/text, and other creative outreach. 

Comprehensive training will be provided on internal processes; however, you should be already equipped with the skills needed to confidently engage with prospects and manage our lead pipeline efficiently. Our outbound function sits within our Marketing team, alongside our wider Commercial organization. This role will be based in either the UK or the US.

🍊About you 

We’d like to hear from you if…

  • You bring 1+ years of experience in a B2B commercial function taking on appointment setting/sales development/lead generation or growth marketing.

  • You are goal-oriented with a proven track record of consistent QoQ quota attainment and track record of achieving metrics, i.e.: emails, leads etc.

  • Work in life sciences or clinical trials is big plus.

  • You have excellent written communication and copywriting skills.

  • You have the ability to learn quickly and understand our Ideal Customer Profile (ICP), value proposition and position within the marketplace.

  • You possess strong critical thinking skills, and ability to understand new and abstract concepts quickly. 

  • You have a strong aptitude for using automated software platforms. 

  • Proficiency in utilizing tools such as LinkedIn Sales Navigator and other relevant lead-generation platforms. Familiarity and knowledge with platforms like Hubspot, Apollo, Smartlead, Instantly, Clay and Lemlist is a big plus.

  • You have a bias to action. Always looking for ways to proactively make an impact on our big-picture commercial goals and taking action without asking.

  • You are a go-getter, pushing to exceed your lead quotes and coming up with creative ways to engage your prospects

  • You are passionate and curious about our mission; changing how the healthcare industry operates and how new health treatments are developed 

  • You want to learn what life is like at a high-growth, mission-driven VC funded startup.

You belong here! If your experience and interests match with some of the above, we want you to apply.

🍊What you’ll focus on

  • Generate sales discovery calls through dedicated prospecting via emails,LinkedIn, and more.

  • Qualifying and prospecting into accounts showing intent based on our ICP.

  • Drafting/enriching email and LinkedIn outreach copy templates and suggesting data-driven improvements to them.

  • Engaging in other forms of prospecting including phone calls and texts

  • Operating and maintaining highly automated workflows and tools.

  • Qualifying and reaching out to inbound leads in a timely manner across different timezones with the objective of booking appointments.

  • Maintain accurate and up-to-date records of lead interactions and communications in our CRM (Hubspot).

🍊What we offer (US)

  • Have an impact across all areas of our business and fix one of the world’s most broken industries 

  • Competitive salary, plus meaningful stock options

  • Unlimited holidays; everyone is encouraged to take off at least 28 days each year

  • Enhanced Parental Leave- 12 weeks full pay for primary care giver & 4 weeks full pay for secondary care giver

  • Gympass membership; flexible access to gyms, studios, classes and wellness apps

  • Expense your lunch 1 day per week

  • Company away days - this year we went to Nashville!

  • Up to $2000 per year towards courses and development

  • A new laptop as your main workstation

🍊What we offer (UK)

  • Make an impact across all areas of our business and fix one of the world’s most broken industries 

  • Competitive salary, plus meaningful stock options

  • Flexible working; we have an incredible office near London Bridge and encourage people to work 3 days per week from the office.

  • Unlimited holidays; everyone is encouraged to take off at least 28 days each year

  • Health & wellbeing - cashback scheme with Medicash (unlimited virtual GP appointments, medical, dental, optician, physio, mental health + more!)

  • Gympass membership; flexible access to gyms, studios, classes and wellness apps

  • Enhanced Parental Leave - 12 weeks full pay for primary care giver & 4 weeks full pay for secondary care giver

  • Cycle to work scheme

  • Regular team events; recently we've been to Legoland, a Bake Off competition, and a Millwall FC home game (decided by popular vote)

  • Up to £1,000 per year towards courses, certifications and development

  • A new laptop as your main workstation

🍊Our hiring process 

  • Initial conversation with Sarah from our Talent team (30 minutes) 

  • Second meeting with Shawn, VP Marketing (30 minutes)

  • Functional interview with our Marketing team (45 minutes)

  • Culture and values interview with one of our Co-founders (30 minutes)

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About SDR, Lindus Health

We're excited to announce an amazing opportunity for a Sales Development Representative (SDR) to join our innovative team in London! At our company, we are dedicated to transforming the outdated clinical trial infrastructure with cutting-edge software solutions that make trials faster, more reliable, and ultimately patient-friendly. Since our launch in March 2021, we've already made a substantial impact by facilitating over 80 clinical trials and achieving an impressive customer NPS of 100. As an SDR, you will play a crucial role in our growth by driving our outbound efforts and converting inbound leads into meaningful connections with our business development team. You will engage with prospects through various channels such as email, LinkedIn, and phone calls, all while receiving comprehensive training and support. Ideal candidates for this role will have over a year of experience in a B2B commercial environment and a passion for life sciences, particularly in clinical trials. You'll be responsible for managing our lead pipeline, drafting engaging outreach messages, and maintaining strong records in our CRM. Join us as we strive to fix one of the world's most critical healthcare challenges while striving for personal and collective growth. If you're a proactive go-getter with a knack for creative outreach and a desire to learn in a dynamic startup environment, we would love to hear from you!

Frequently Asked Questions (FAQs) for SDR Role at Lindus Health
What are the responsibilities of a Sales Development Representative at the company?

As a Sales Development Representative (SDR) at our company, you'll own the outbound function of our sales process, converting leads into valuable appointments for our business development team. Your day-to-day responsibilities include generating sales discovery calls, qualifying prospective accounts, and maintaining accurate records in our CRM. Additionally, you will draft outreach templates and enhance existing communication processes to ensure a strong lead pipeline.

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What qualifications are required to apply for the SDR position at the company?

To qualify for the Sales Development Representative role at our company, candidates should have at least 1+ years of experience in a B2B commercial role related to appointment setting, lead generation, or sales development. Familiarity with tools like LinkedIn Sales Navigator and experience in the life sciences field can be advantageous but are not mandatory.

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What tools and platforms will I use as an SDR at the company?

As an SDR, you will utilize a variety of automated software platforms to engage prospects and manage leads efficiently. Key tools include Hubspot for CRM functions, LinkedIn Sales Navigator for prospecting, and other lead generation platforms like Apollo, Smartlead, and Lemlist. Familiarity with these tools will help streamline your outreach efforts and enhance productivity.

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What does the onboarding and training process look like for an SDR at the company?

Our company provides comprehensive training for new Sales Development Representatives to ensure they are equipped with the necessary knowledge and skills. You will receive an introduction to our internal processes, the Ideal Customer Profile (ICP), and strategies for effective prospecting. Ongoing support and coaching will help accelerate your growth and confidence in your new role.

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What is the company culture like for an SDR role?

The culture at our company is dynamic, energetic, and mission-driven. As a Sales Development Representative, you'll thrive in a collaborative environment where creativity and proactive engagement are encouraged. Our team enjoys regular events, flexible working arrangements, and a strong commitment to personal development, fostering both professional growth and a sense of community.

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How does performance measurement work for SDRs at the company?

Performance measurements for Sales Development Representatives are based on key metrics such as the number of qualified leads generated, appointments booked, and sales discovery calls conducted. Regular check-ins with management help assess progress towards goals, and you will have the opportunity to contribute feedback for continuous improvement.

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What opportunities for career advancement exist for SDRs at the company?

As a Sales Development Representative at our company, there are numerous paths for career advancement. Our performance-driven culture encourages growth within the sales team, with opportunities to transition into roles like Account Executive or to take on greater responsibilities in marketing and operational areas, depending on your interests and skill set.

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Common Interview Questions for SDR
Can you describe your experience with lead generation techniques?

Certainly! In an interview, you should highlight specific techniques you have used in past roles, such as email outreach, social selling on LinkedIn, and utilizing CRM tools for tracking and optimizing your lead generation efforts. Use examples to illustrate your successful campaigns and metrics achieved.

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How do you prioritize and manage leads effectively?

Discuss your approach to lead management, such as using a structured system to categorize leads based on their level of interest. Talk about the importance of timely follow-ups and how you leverage tools like Hubspot to maintain accurate records and ensure no lead falls through the cracks.

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What motivates you to succeed in a sales development role?

Reflect on personal motivations such as the thrill of closing deals, the satisfaction of contributing to a mission-driven company, or achieving personal sales goals. Connecting your motivation to the company's values will show alignment with their culture.

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How would you engage a prospect who is hesitant or uninterested?

Explain your empathetic approach to dealing with hesitant prospects. Discuss techniques like asking open-ended questions to uncover their pain points and offering insights on how your company's solutions can address their concerns.

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What do you know about the healthcare industry and clinical trials?

Demonstrate your knowledge of the healthcare industry by discussing current trends, challenges, and the vital role of clinical trials in developing new treatments. Mention your excitement about contributing to this important field and how you envision impacting patients' lives.

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Can you discuss a situation where you exceeded your lead targets?

Prepare a success story that details the context, your specific strategies, and the measurable results you achieved. Highlight creative outreach methods or persistence that pushed you beyond your goals.

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What tools or software are you familiar with in your prospecting efforts?

Discuss the CRM, social media, and lead generation tools you're accustomed to, such as Hubspot, LinkedIn Sales Navigator, or other relevant platforms. This familiarity shows you can hit the ground running and develop your efficiency in the role quickly.

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How do you manage your time and ensure productivity in your work?

Share your strategies for time management such as setting daily priorities, segmenting tasks, and employing techniques like the Pomodoro Technique to stay focused and productive. This will reflect your self-discipline and organizational skills.

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Describe a time you received constructive feedback. How did you handle it?

Talk about a specific instance when you received feedback, how you processed it, and what actions you took to improve. Emphasizing a growth mindset and your receptiveness to feedback will demonstrate your commitment to personal development.

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Why do you want to work as an SDR at this company?

Be genuine and express your passion for the company's mission, values, and the opportunity to be part of their growth journey. Show how your skills and experience resonate with the role and the company’s goals, making a strong case for your fit within the team.

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Clinical trials are in crisis. The industry hasn't changed in 30 years, and the cost of bringing new medicines to market is skyrocketing as a result. Lindus Health’s mission is to fix this.

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Full-time, hybrid
DATE POSTED
November 29, 2024

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