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Key Account Manager, Sales Solutions – Financial Services

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in New York City, Chicago, or San Francisco. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers.

As a Key Account Manager, you are the go-to business sponsor at LinkedIn Sales Solutions to some of the world’s most important and complex companies and use your strategic selling skills to consult and educate prospective buyers on the benefits and value of these platforms for their sales, sales operations, sales enablement, IT, and marketing departments. You will serve as their trusted advisors, share insights, build business cases, develop deep relationships, and seek opportunities for growth to make your customers as inspired, delighted, and successful as possible. You will also work directly with multiple parts of LinkedIn’s business:  Operations, Marketing, Support, Consulting, Analytics, etc. And, you will see a clear impact you’re making in our product, the business, and LinkedIn as a company.

Responsibilities:

  • Understand how Sales Navigator and Sales Insights can be used by our customers and make compelling recommendations for additional investments in LinkedIn
  • Build account plans for your named accounts (~10) to understand key decision makers, org charts, current investment, product utilization and new revenue opportunity
  • Understand where the regional opportunity exists in each account and work closely with your Relationship Manager to coordinate a strategy for expanding the account
  • Inspire, coordinate, and delegate a cross-functional team of subject matter experts and other sales professionals to support your accounts
  • Plan out your activities and meetings to ensure you are focused on your largest opportunities
  • Build and deliver product ROI analysis to your key clients with support from cross-functional teams
  • Run a quarterly business review with all your key clients to understand their key company initiatives, review product utilization, provide key updates on LinkedIn and our expanding portfolio of solutions, and sell solutions that will address key corporate initiatives
  • Grow the revenue from the named accounts by 50-100%, through upsell on renewals and by identifying and closing new multi-million dollar business/product contracts
  • Use the CRM every day for tracking activities and, most importantly, forecasting
  • Communicate with the Executive and the Product team about what you are hearing from the market and, when appropriate, push the organization to think about what we need to develop to stay competitive

Qualifications

Basic Qualifications:

  • 7+ years experience in Enterprise Sales 
  • 5+ years of experience managing Enterprise accounts in net new and expansion environment

Preferred Qualifications:

  • 10+ years in quota carrying roles selling Enterprise SaaS solutions, CRM platforms, or software product solutions, or complex solutions
  • Experience in the financial services industry 
  • BA/BS Degree or equivalent practical experience in Sales
  • MBA degree in a related field
  • Passion for social selling and LinkedIn
  • Successful track record of reaching and/or exceeding goals
  • Proven experience managing both directly and indirectly through influence and alignment
  • Experience working in high-growth, performance-focused environments
  • Demonstrated ability to develop and execute on account strategy plans, structure complex deals, manage multiple strategic partnerships and develop business to support growth
  • Proven track record of exceeding quota and sales targets in a high-growth/fast-paced environment
  • Experience selling, presenting to and influencing EVPs, C-Level clients and end-users (in the same sales cycle) in both individual and team sale environments
  • Superior strategic and analytical and negotiating skills and ability to present complex topics in a way that is simple and easy to understand
  • Experience managing large, complex accounts in net new and renewal environment
  • Proven success in selling brand new, disruptive technology
  • Excellent written and verbal communication skills

Suggested Skills:

  • Program Management
  • Project Management
  • Problem-solving
  •  

LinkedIn is committed to fair and equitable compensation practices. 

The pay range for this role is $203,000-$310,000 OTE. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans.

For additional information, visit:  https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$256500 / YEARLY (est.)
min
max
$203000K
$310000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Key Account Manager, Sales Solutions – Financial Services, LinkedIn

As a Key Account Manager for Sales Solutions at LinkedIn, you’ll be part of an exciting journey to transform sales interactions across some of the world’s top financial services companies. Based either in New York City, Chicago, or San Francisco, you’ll leverage LinkedIn's powerful tools, particularly Sales Navigator, to foster meaningful connections between buyers and sellers. You will be responsible for creating account plans, analyzing product utilization, and presenting ROI assessments to inspire your clients. This isn't just about selling; it’s about building lasting relationships and understanding the unique needs of each account. You’ll coordinate with cross-functional teams and serve as a trusted advisor, ensuring your clients maximize their investments in LinkedIn's innovative solutions. Your role will also include strategic oversight over key accounts, where you will identify opportunities for growth and pursue new contracts. Your success will be defined by how well you build relationships, influence decision-makers, and ultimately help your clients achieve their goals. You'll be part of a vibrant culture that values inclusion, innovation, and collaboration. If you're excited about driving success through social selling in the fast-paced financial sector, this is the perfect role for you at LinkedIn!

Frequently Asked Questions (FAQs) for Key Account Manager, Sales Solutions – Financial Services Role at LinkedIn
What are the key responsibilities of a Key Account Manager at LinkedIn?

The Key Account Manager at LinkedIn is responsible for driving sales within assigned enterprise accounts by creating strategic account plans, managing complex client relationships, and coordinating efforts across various LinkedIn functions to ensure customer satisfaction and growth. This includes developing ROI analyses, conducting quarterly business reviews, and effectively utilizing Sales Navigator.

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What qualifications are required for the Key Account Manager role at LinkedIn?

Candidates for the Key Account Manager position at LinkedIn should have a minimum of 7 years of experience in enterprise sales, with 5 years managing enterprise accounts. Preferred qualifications include at least 10 years in quota-carrying roles focused on selling Enterprise SaaS solutions or CRM platforms, and a solid understanding of the financial services industry.

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How does the Key Account Manager role at LinkedIn support clients?

The Key Account Manager supports clients by providing insights into how LinkedIn's tools, like Sales Navigator, can benefit their operations. They build strong relationships with decision-makers and ensure that clients see value in their investment, facilitating growth through upselling and strategic recommendations.

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What does success look like for a Key Account Manager at LinkedIn?

Success as a Key Account Manager at LinkedIn involves exceeding sales quotas, growing revenue from assigned accounts by 50-100%, and building deep, trusted relationships with clients. It also requires the ability to effectively communicate complex solutions succinctly to C-level executives.

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What is the work culture like for a Key Account Manager at LinkedIn?

The work culture for a Key Account Manager at LinkedIn is centered on trust, collaboration, and inclusivity. The company values growth and development, creating an environment where employees can thrive and where innovation is encouraged to meet the evolving needs of the business and its clients.

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Common Interview Questions for Key Account Manager, Sales Solutions – Financial Services
Can you describe your experience with enterprise account management as a Key Account Manager?

When answering this question, focus on your relevant experience managing large accounts, detailing specific strategies you've employed to develop relationships with key stakeholders and how you’ve successfully driven sales growth within these accounts.

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How do you approach building strong relationships with clients in a Key Account Manager role?

Discuss your relationship-building strategies, including regular communication, understanding client needs, offering tailored solutions, and providing ongoing support to establish trust and collaboration with clients.

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What methods do you use to evaluate the success of your accounts?

Explain how you utilize tools and metrics to track performance indicators, analyze ROI, and gather feedback to inform your strategies moving forward, showcasing your analytical skills and commitment to client satisfaction.

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Describe a challenging situation with a client and how you handled it.

Use the STAR method to detail a specific challenge, your actions to resolve it, and the positive outcome, emphasizing your problem-solving abilities and commitment to enhancing client relationships.

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What strategies do you use for upselling to existing customers?

Explain your approach to identify opportunities for upselling by understanding client goals, introducing new solutions that align with their needs, and ensuring they see the comprehensive benefits of expanding their engagement with LinkedIn.

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How do you coordinate with cross-functional teams to support your accounts?

Discuss your communication and collaboration strategies with various departments, detailing how you leverage the strengths of different teams to create a cohesive approach that directly benefits the client.

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What is your understanding of LinkedIn's Sales Navigator and its benefits?

Provide an overview of LinkedIn's Sales Navigator, emphasizing how its features facilitate sales processes and enhance relationship-building, and explaining how you would leverage these capabilities to drive account success.

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How do you keep up with industry trends relevant to your role as a Key Account Manager?

Share your strategies for staying informed about industry developments, such as following relevant news sources, participating in industry events, and using professional networks to ensure your knowledge remains current and applicable.

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Why do you want to work for LinkedIn as a Key Account Manager specifically?

Articulate your admiration for LinkedIn's mission and products, how they align with your professional values, and express your enthusiasm for leveraging your skills to contribute to the company's success and to empower clients through innovative solutions.

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What actions do you take when your sales targets are not being met?

Discuss how you conduct a thorough analysis of your sales strategies and tactics, seek feedback from colleagues, and adapt your approach based on insights gathered to ensure continuous improvement and attainment of targets.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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DATE POSTED
December 20, 2024

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