Sales Specialist (Virginia / USA)

As a Sales Specialist at Living Optics, your key responsibilities include prospecting potential customers, conducting product demonstrations, and working closely with our technical team to develop solution-based offerings for clients. You will also be responsible for generating sales leads through personal networking and marketing campaigns, engaging with customers to understand their needs, and ensuring successful project delivery.

Living Optics requires a Sales Specialist to possess a technical, engineering, or scientific background, which empowers you to engage in meaningful technical discussions with customers. Experience in a customer-facing commercial role, strong interpersonal skills, and the ability to work both remotely and in-person are essential. A familiarity with imaging and computer vision products, as well as CRM tools, is highly desirable.

At Living Optics, a Sales Specialist can expect extensive support from both the marketing and technical teams. Not only will you benefit from marketing-led campaigns for lead generation, but you will also have access to technical experts who can assist in demonstrating the capabilities of our products and developing customized solutions for clients.

The Sales Specialist position at Living Optics does require frequent travel to meet clients and attend industry events. The company covers all reasonable costs, including tickets, accommodation, and conference registrations. There may also be opportunities for international travel to key company events in Europe or Taiwan!

Living Optics provides an attractive benefits package for its Sales Specialists, which includes competitive salary, accelerated commissions for achieving sales targets, equity opportunities, generous vacation time, 401K matched contributions, and comprehensive medical and dental insurance. You can also look forward to 25 days off in addition to public holidays and bonuses for employee referrals.

When answering this question, be sure to highlight your previous roles where you interacted with technical products like cameras or imaging solutions. Detail specific achievements, like successful deals closed or innovative solutions you provided to customers, showcasing your ability to translate technical features into customer benefits.

It's crucial to demonstrate a structured and proactive approach when discussing your prospecting strategies. You can mention techniques such as leveraging personal networks, attending industry events, and utilizing CRM tools to track and manage leads effectively.

Explain your process for engaging customers, perhaps noting the importance of active listening and asking targeted questions. Highlight any frameworks or techniques you've used to assess customer needs and how you translate that understanding into tailored product demonstrations.

Discuss various objection-handling techniques, such as empathizing with the customer’s concerns, providing clear evidence or testimonials to address their hesitations, and demonstrating a strong understanding of how your product can be a solution to their problem.

When recounting a successful closure, focus on the steps you took to nurture the lead, the challenges you overcame, and the strategies that helped you secure the deal. Be prepared to share metrics and outcomes to showcase your effectiveness.

Illustrate your communication skills by explaining how you keep an open line of communication with technical teams, share customer insights, and work together to tailor solutions that meet specific client needs. This can include joint meetings or collaborative solution development.

Discuss your proficiency with remote working tools, like video conferencing software (Zoom, Microsoft Teams) and collaboration platforms (Slack, Trello). Highlight how you maintain productivity and communication while working remotely.

Your answer should align your personal motivations with sales metrics and customer success. Discuss how achieving targets and helping customers find solutions fuels your passion for the job and drives you to continuously improve.

Mention specific resources such as industry publications, conferences, webinars, or networking events that keep you informed on advancements in imaging and computer vision technologies. Demonstrating a commitment to continuous learning will stand out.

Express your enthusiasm for Living Optics’ mission to democratize hyperspectral imaging. Share how the innovative technology aligns with your personal interests and professional goals, and how you believe your skills can impact the company’s growth positively.