Key Account Manager-Compounding-Oklahoma City

As a Key Account Manager at Harrow, you'll focus on driving sales growth within your territory by building relationships with ophthalmologists, optometrists, and surgery centers. Your responsibilities include meeting sales targets, developing new customer accounts, and maintaining positive relationships with existing clients. You'll also need to present product information, ensure compliance with industry regulations, and collaborate with internal teams for success.

To become a Key Account Manager at Harrow, candidates should hold a Bachelor’s degree and possess 1-3 years of experience in pharmaceutical or medical device sales. While knowledge in ophthalmology is advantageous, strong interpersonal skills, a proven sales track record, and the ability to build lasting client relationships are crucial for success in this role.

The Key Account Manager position at Harrow requires about 75% travel throughout the designated territory, which may include overnight stays. This travel is essential for in-person meetings with healthcare professionals, ensuring you can effectively communicate and share insights about our ophthalmic products.

Harrow fosters a supportive and entrepreneurial environment where Key Account Managers can thrive. We provide training resources, mentorship opportunities, and regular performance feedback to help you excel in your career. Additionally, your role allows for creative problem-solving and the opportunity to shape business strategies, creating pathways for professional advancement within the company.

Harrow prides itself on a family-oriented and collaborative company culture. As a Key Account Manager, you can expect to work alongside passionate individuals who are committed to innovation and patient care. Our team members often describe their experience as being part of a close-knit family, working toward common goals and supporting each other's success.

Building relationships with ophthalmologists starts with understanding their needs and challenges. Focus on listening actively, demonstrating your knowledge about Harrow's products, and how they can fit into their practice. Approach every interaction with a value-driven mindset, ensuring that you provide insights that benefit both their practice and their patients.

To exceed sales targets as a Key Account Manager at Harrow, implement a strategic plan that includes identifying high-potential accounts, leveraging CRM tools for tracking progress, and utilizing insights from market data to tailor your pitch. Regularly review your sales pipeline and adjust methods as needed to stay agile and responsive.

In previous roles, I've used Salesforce to manage customer relationships and track sales activities effectively. It helps in organizing leads, forecasting sales, and ensuring that I maintain timely follow-ups. By utilizing Salesforce at Harrow, I can analyze customer data to optimize my engagement strategies and report sales movements accurately.

Prioritizing tasks during extensive travel requires effective time management. I would create a detailed itinerary for my trips, outlining key meetings and objectives. Utilizing tools like calendars and task management apps ensures I keep track of follow-ups and deadlines while remaining flexible to adapt to any changes that may arise.

In a previous sales role, I faced a situation where a key client was hesitant to switch to our product. I arranged a direct consultation to address their concerns and provided data that demonstrated our product's efficacy. This proactive transparency and personalized approach ultimately led to a successful partnership and a significant sales increase.

An effective product presentation to a physician involves understanding their specific clinical needs and demonstrating clearly how the product meets those needs. I would utilize visuals and concise supporting data during the presentation, allowing for interactive discussion and addressing any questions or concerns they may have.

I stay informed about ophthalmology by following industry publications, participating in webinars, and attending relevant conferences. Networking with professionals in the field also provides valuable insights into emerging trends and product innovations, helping me remain knowledgeable and effective in my role.

After initial meetings, I prioritize timely follow-ups through personalized emails or calls, referencing specific topics discussed to reinforce the connection made. I also schedule follow-up meetings to present additional information or resolve any remaining questions about our products, maintaining a proactive approach to nurturing relationships.

Ensuring compliance involves staying informed about the relevant legislation and internal policies at Harrow. I would adhere strictly to the Pharmaceutical Industry’s Code of Practice, maintain accurate records, and participate in training sessions that focus on compliance to ensure that all communications and promotional activities are executed ethically.

I am drawn to Harrow's commitment to innovation and patient care. The opportunity to contribute to a team whose mission directly impacts patients' lives excites me. I appreciate the company's supportive culture and entrepreneurial spirit, making Harrow the ideal environment for me to grow my skills while making meaningful contributions.