Senior Director, Supply Operations

***LoopMe is one of Campaign's Best Places to Work 2023 & 2024!***

Our vision is to change advertising for the better, by building technology that will redefine brand advertising. LoopMe powers programmatic advertising, improves media delivery, develops bespoke audience curation and effective real-time measurement through our outcomes platform. By putting consumers at the heart of every campaign, the world’s leading brands, agencies, media publishers and programmatic platforms rely on us to reach their goals effectively and more efficiently. 

LoopMe's recent acquisition of Chartboost, a leading mobile app monetisation platform, expands our reach in the gaming and mobile app markets. This strengthens our ability to drive measurable outcomes for brands and deliver more effective advertising.

What we need:
We are seeking a highly skilled and dynamic Senior Director of Supply Operations to lead the team of supply ops PMs. In this role, you will oversee the seamless SDK, oRTB and VAST integrations, troubleshooting, and technical operations in support of our global commercial teams. This position requires a strategic thinker with deep expertise in adtech operations and support, strong communication skills,  and a hands-on approach to problem-solving.

As our Senior Director, Supply Operations, you will be…

• Directing and managing the end-to-end onboarding processes for supply integrations across multiple integration types, building best-in-class onboarding processes to ensure a seamless integration for thousands of Publishers
• Creating and executing SLAs for global Publishers in post-launch technical integrations, and technical and revenue optimisations
• Leading and mentoring teams located in London, Krakow, and Dnipro, fostering a collaborative, results-driven culture
• Monitoring and managing technical integrations with supply-side platforms (SSPs), and other adtech partners.
• Identifying and resolving issues related to ad rendering, discrepancies, signals, ivt, fraud, and delivery to maximise supply monetisation
• Analysing supply data to identify trends, troubleshoot issues, and recommend improvements for revenue growth
• Collaborating with Supply BD & AM, product, and engineering teams to develop solutions that meet client needs and drive business growth
• Serving as the key escalation point for critical supply issues, ensuring prompt resolution and stakeholder satisfaction
• Establishing and documenting streamlined processes for campaign operations, driving efficiency and scalability

You'll have:

• Experience: Programmatic advertising, adtech, or revenue operations, with a proven track record in leadership roles.
• Technical Knowledge: Strong understanding of SSPs, SDKs, CTV, In-App and Web supply, and related technologies. Familiarity with troubleshooting tools and methodologies.
• Leadership: Experience managing diverse, international teams and driving collaboration across geographies.
• Analytical Skills: Data-driven mindset with the ability to derive actionable insights from campaign performance metrics.
• Problem-Solving: Demonstrated ability to quickly diagnose and resolve complex technical and operational challenges.
• Communication: Excellent interpersonal and communication skills, with the ability to liaise effectively with both technical and non-technical stakeholders.

What we can offer:

• Bonus
• Hybrid working; meaning you’ll spend 3 days a week in our Farringdon office
• 25 days annual leave, plus the Bank Holidays
• 1 month work-from-anywhere
• Annual Wellness Day
• Health Shield; a cash-back health plan for things like dental, optical, physio and well being
• Access to Thrive; accessible mental health support all in one app
• LoopMe Gives Back Day
• We’ll set you up for success, providing training and career development

Want to learn more about us?

Head to our Careers page to see why we've been voted one of Campaign's Best Places to Work 2023! You can find out more about our values, initiatives, teams and benefits here. (Can't see the hyperlink? Find us here https://loopme.com/contact/careers/)

LoopMe is a technology company that uses AI to improve brand advertising performance and outcomes. Putting consumers at the heart of every campaign, LoopMe uniquely optimizes advertising investments, driving results 2-5x higher than the industry standards in mobile in-app and CTV for brand awareness, consideration, purchase intent, foot traffic and sales. LoopMe was founded in 2012 and is headquartered in the UK, with global offices across New York, Boston, Atlanta, Chicago, Detroit, San Francisco, Los Angeles, Toronto, Singapore, Sydney, Tokyo, Dnipro, Krakow and Hong Kong.