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Bilingual Speaker - Cargo Charter Sales Consultant (Mexico City)

Company Description

WHO IS AIR CHARTER SERVICE

Our Cargo Charter services consists of humanitarian relief, dangerous goods, animal transportation and pharmaceutical transport.  

Our Cargo team manages the full sales cycle, so all our clients have to do is board their freight! Our team focuses on providing high quality customer service and making a special effort to ensure your client’s chartering requests are handled as quickly as possible!

ACS Mexico City is seeking an individual who has proven experience and skills in promoting value through customer service, ability to foster long-lasting client relationships and is interested in going the extra mile. 

If this sounds like responsibilities you have had in the past then apply today!

Job Description

A DAY IN THE LIFE 

  • Building your list of potential customers by researching our database, websites, LinkedIn and trade press etc
  • Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
  • Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
  • Maintain relationships with customers to ensure repeat business
  • Working to sales target meeting financial objectives
  • Ability to demonstrate expert understanding of the aircraft and chartering process
  • Manage charter bookings from enquiry to completion
  • Receiving inbound requests for urgent charters virtually 24/7
  • Present bespoke quotes to customers demonstrating good commercial acumen
  • Flight watching/overseeing flight departures (this might be unsociable hours)

Qualifications

WHAT DO WE LOOK FOR

  • Enjoys working in a collaborative working environment 
  • Enthusiastic and committed to the role 
  • Patient and focuses on building client relationships 
  • Interpersonal skills 
  • Interested in sales and achieving sales targets
  • Previous aviation experience or knowledge is not required
  • Bilingual in English and Spanish

PREFERRED REQUIREMENTS 

  • Have 1-2 years industry experience within international supply chain
  • Business Development experience is preferred
  • Understanding of cargo export/import process is preferred
  • Passion for travelling globally
  • Knowledge of current global affairs
  • Previous 3PL and/or SCM experience

Additional Information

TRAINING & TRAVEL

  • Award-winning professional training and one-on-one mentoring
  • International training based in our London (Global HQ) and New York (Americas HQ)
  • Opportunities for international and domestic travel or relocation
  • Training and travel expenses are covered by the company

COMPANY CULTURE

  • A dynamic and fast-growing company
  • Modern office with luxury amenities 
  • Balance between independent and team-oriented work
  • A welcoming, enjoyable, and interactive environment – seasonal events and team night outings
  • Flexible start and end time hours
  • Future work-from-home opportunities; 1x day a week

WHAT IS IN IT FOR YOU

  • $40,500 MEX per month + 10% uncapped commission
  • Clear path for career advancement from Trainee Broker to Director
  • Job stability and leadership support of development
  • Affordable health, dental, and vision insurance plans 
  • Christmas bonus
  • Paid maternity/paternity leave
  • 20 days to start in vacation time and more earned each year  
  • Paid sick time
  • Paid public holidays
  • Additional paid leave for your birthday, wedding, moving house, holiday shopping, and more.

Check us out on social media! LinkedIn - Facebook - Instagram - TikTok - Twitter - Youtube

Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

WHAT ARE THE NEXT STEPS?

Submit your resume to us today and a member from our recruitment team will be in touch!

Air Charter Service Glassdoor Company Review
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CEO of Air Charter Service
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Richard Thompson
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Average salary estimate

$48600 / YEARLY (est.)
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$48600K
$48600K

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What You Should Know About Bilingual Speaker - Cargo Charter Sales Consultant (Mexico City), Air Charter Service

Are you a bilingual speaker with a knack for sales? Air Charter Service is on the lookout for a passionate Cargo Charter Sales Consultant to join our vibrant team in Mexico City! Here at ACS, we specialize in various cargo charter services such as humanitarian relief, pharmaceuticals, and even delicate animal transport. As a Cargo Charter Sales Consultant, you'll get to engage with potential customers through outbound calls, emails, and personal visits, transforming leads into loyal clients. Every day will be filled with exciting opportunities as you build relationships with cargo operators and manage bookings from start to finish. Your ability to act quickly on client requests and oversee flight departures will set you apart in delivering top-notch service. We’re looking for someone who thrives in a collaborative environment, has excellent interpersonal skills, and can demonstrate a clear understanding of the aircraft chartering process. Experience in aviation isn’t a must, but a passion for sales and travel is essential. ACMS offers amazing perks like professional training, competitive salary, and a clear career progression path. If you're ready to take on the challenge of assisting clients with their cargo needs in one of our world-class facilities, we want to hear from you!

Frequently Asked Questions (FAQs) for Bilingual Speaker - Cargo Charter Sales Consultant (Mexico City) Role at Air Charter Service
What qualifications do I need to be a Bilingual Speaker - Cargo Charter Sales Consultant at Air Charter Service?

To become a Bilingual Speaker - Cargo Charter Sales Consultant at Air Charter Service, a candidate should be bilingual in English and Spanish and possess excellent interpersonal skills. Previous aviation experience isn't required, making this an excellent opportunity for those with a passion for sales and client relationship management. Preferred qualifications include 1-2 years of industry experience in international supply chain management and familiarity with cargo export/import processes.

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What is a typical day like for a Bilingual Speaker - Cargo Charter Sales Consultant at Air Charter Service?

A typical day for a Bilingual Speaker - Cargo Charter Sales Consultant at Air Charter Service involves proactively engaging potential clients through sales calls and emails, enhancing client relationships, and managing charter bookings from inquiry to completion. You will also be responsible for flight watching and ensuring the highest level of service delivery, making each day dynamic and fulfilling.

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What kind of training does Air Charter Service provide to Bilingual Speaker - Cargo Charter Sales Consultants?

Air Charter Service offers award-winning professional training and one-on-one mentoring for all Bilingual Speaker - Cargo Charter Sales Consultants. The training is conducted internationally at our global headquarters in London and Americas HQ in New York. Employees can look forward to comprehensive training to aid skill development and confidence in their roles.

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What opportunities for growth exist for a Bilingual Speaker - Cargo Charter Sales Consultant at Air Charter Service?

At Air Charter Service, there is a clear path for career advancement for a Bilingual Speaker - Cargo Charter Sales Consultant. Starting from a Trainee Broker, employees can work their way up to Director-level positions. The company is committed to job stability and offers leadership support for development.

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What benefits can I expect as a Bilingual Speaker - Cargo Charter Sales Consultant at Air Charter Service?

As a Bilingual Speaker - Cargo Charter Sales Consultant at Air Charter Service, employees enjoy a competitive salary of $40,500 MEX per month, opportunities for uncapped commissions, health, dental, and vision insurance, paid holidays, vacation days starting at 20, and additional leave for personal celebrations, among many other perks.

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Common Interview Questions for Bilingual Speaker - Cargo Charter Sales Consultant (Mexico City)
How do you approach building relationships with clients as a Cargo Charter Sales Consultant?

To effectively build relationships, I focus on understanding each client's individual needs and requirements. I prioritize open communication and consistent follow-ups, ensuring they feel valued and understood. Sharing relevant updates and maintaining an approachable demeanor further solidifies trust.

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Can you describe your experience with outbound sales techniques?

In my previous roles, I utilized various outbound sales techniques, including cold calling, email campaigns, and networking events. I tailored my approach based on client profiles and focused on providing personalized solutions, which often resulted in increased engagement and conversion rates.

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What steps do you take to manage urgent charter bookings?

Managing urgent charter bookings requires a prompt response and excellent organizational skills. I ensure that I have all necessary details, maintain constant communication with clients for any updates, and utilize our internal systems to oversee and expedite the booking process effectively.

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How do you handle customer objections in a sales setting?

I view objections as an opportunity to provide further information and reassurance about our services. By actively listening to the customer's concerns, I can address them directly and present solutions that align with their needs, which often helps to overcome their hesitations.

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What methods do you use to research potential clients?

To research potential clients, I utilize databases, social media platforms like LinkedIn, and industry publications. I also pay attention to current trends and news related to their business sectors, giving me insights that I can leverage during outreach.

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Describe how you would present a bespoke quote to a customer.

When presenting a bespoke quote, I ensure that I clearly outline how our services fit the client's specific needs, demonstrating my understanding of their requirements. I emphasize the added value we provide, such as competitive pricing or unique service features, to build confidence in our solution.

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What role does teamwork play in your sales approach?

Teamwork is crucial in my sales approach as it enables us to share insights, strategies, and resources. Collaborating with colleagues allows us to formulate comprehensive solutions for clients, and a cohesive team can often execute projects more efficiently than individuals working in isolation.

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How do you stay updated on industry trends and regulations?

I stay updated on industry trends and regulations by subscribing to relevant publications, attending webinars, and participating in industry forums. Networking regularly with peers also provides fresh insights and keeps me informed about best practices within the cargo charter sector.

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What do you find most rewarding about being a Cargo Charter Sales Consultant?

The most rewarding aspect of being a Cargo Charter Sales Consultant is the positive impact I can have on clients' operations. Facilitating crucial shipments and knowing I'm providing a service that aids their goals is incredibly fulfilling. Building long-lasting relationships also adds great satisfaction to this role.

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How would you describe your communication style when dealing with clients?

I strive for a clear, friendly, and professional communication style when engaging with clients. I adapt my approach to align with the client's preferences, ensuring that they feel comfortable and understood during our interactions, which fosters stronger relationships.

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Full-time, hybrid
DATE POSTED
December 4, 2024

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