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Business Systems Engineer

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization

Our core corporate functions (Finance, Supply Chain) are critical to Lyft’s success.  The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow.  The Business Systems Engineer possesses both business and technical acumen. This engineering role provides support for Lyft’s Corporate systems, managing their daily performance and incidents, implementing effective monitoring and alerting tools, creating automated workflows, building customer solutions, developing software, configuring applications, providing end user training and protecting all system related information assets.    

To effectively support our business stakeholders, candidates for this role must be proactive, detail oriented, highly technical, analytical, service focussed and possess the ability to execute the following skills

Responsibilities:

  • Techno-Functional professional with 7+ years of experience in ERP Financials, supply chain and Manufacturing implementations (e.g., Oracle ERP Cloud, Oracle R12).
  • A minimum of 7 years of experience implementing some combination of Oracle Financials & Supply Chain applications such as: Plan to Manufacture, Source to Pay, Acquire to Retire, Warehouse Management, General Ledger, Subledger Accounting, Procure-to-Pay, Financial Accounting Hub , Accounts Receivables, Accounts Payables, Cash Management, Fixed Assets, Order to Cash, Record to Report, Advanced Global Intercompany Systems,  FCCS, ARCS, EDMCS, Macro excel, EPBCS tracks.
  • Demonstrated experience in gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, functional configuration, testing, user training.
  • As a Lyft Finance Systems Engineer, you are primarily responsible for capturing, analyzing and estimating customer business requirements and translating them into Oracle Cloud ERP and Boundary apps solution architecture that fits within the business objectives.
  • Expert knowledge in Accounting and Business Process Flows.
  • Good exposure to Data migration using FBDI.
  • Should be able to design custom solutions using the Oracle best practices of Oracle finance & SCM.
  • Should be able to coordinate the design, development, and different testing activities
  • Experience on SQL, PL/SQL, BI, OTBI and BICC reports.
  • Must have experience collaborating with business users on business process enhancements in the manufacturing ecosystem.
  • Strong oral and written communication skills, including presentation skills (gslides, lucid charts)
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Maintain and document current and new system requirements
  • Perform Server Administration tasks, including user and group administration, research event logs in order to continually improve service for end users. 
  • Work with product, engineering and operational business stakeholders to understand and prioritize business systems needs
  • Monitor infrastructure and platform performance.
  • Create architectural designs that enhance resilience and promote business continuity.
  • Manage the deployment of new software, version upgrades, patch releases and major incidents.
  • Manage development, Test, Release and Production environments in Cloud.
  • Identify actionable, value-added optimization and efficiency opportunities, and contribute to the continuous improvement of our applications and processes.
  • Uphold strict and consistent standards of process documentation.
  • Manage stakeholder requirements and develop detailed implementation plans
  • Carry out regular stakeholder meetings, run workshops and effective communication and collaboration sessions.
  • Carry out technical system audits to ensure compliance with appropriate standards.
  • Employ agile methodology in the development of software, systems interfaces and application configurations.

 

Experience & Skills:

  • 7+ years work experience in IT systems and deep domain knowledge of the associated Business Systems Oracle Fusion cloud.
  • Good understanding of the software development lifecycle and familiarity with development and support activities.
  • Experience of developing plans and project management techniques. 
  • Proven ability to translate unstructured business problems into clearly defined requirements
  • Comfortable communicating and empathizing with individuals across a variety of roles — you will need to gather needs from Support business owners, and then articulate those needs to technical partners
  • Experience transforming data & automating processes using a scripting language like Python.
  • Proven success in enterprise back-up, system recovery, performance monitoring, virtualization, cloud computing and storage, content delivery, caching, creating volumes, assigning resources and remote replication.

Benefits:

  • Extended health and dental coverage options, along with life insurance and disability benefits
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • Access to a Lyft funded Health Care Savings Account
  • RRSP plan to help save for your future
  • In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
  • Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
  • Subsidized commuter benefits

Lyft proudly pursues and hires a diverse workforce. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy.  Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.  Please contact your recruiter now if you wish to make such a request.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is $129,000- $161,000 CAD. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

 

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Average salary estimate

$145000 / YEARLY (est.)
min
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$129000K
$161000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Systems Engineer , Lyft

Join us at Lyft as a Business Systems Engineer in Toronto! Here, we're all about connecting communities and embracing diversity, and that mission starts right within our own organization. As a key player in our core functions like Finance and Supply Chain, you'll support and sustain critical applications and systems that help us thrive. You’ll dive into a mix of business needs and technical solutions, ensuring everything runs smoothly from monitoring performance to implementing automated workflows. With over seven years of experience in ERP Financials and Supply Chain applications such as Oracle ERP Cloud, you’ll manage the intricacies of various business processes. Your work will involve not only collaborating with stakeholders but also transforming business requirements into effective solutions that align with our goals. The ideal candidate will have a knack for problem-solving, superb communication skills, and a firm grasp of accounting processes. If you're someone who enjoys a dynamic and supportive work environment and is eager to make substantial contributions to our operations, then this is the role for you. Plus, enjoy great benefits such as extended health coverage, flexible time off, and an inclusive work culture that values every voice. At Lyft, we believe in empowering you to thrive both professionally and personally!

Frequently Asked Questions (FAQs) for Business Systems Engineer Role at Lyft
What are the responsibilities of a Business Systems Engineer at Lyft?

As a Business Systems Engineer at Lyft, your responsibilities span various critical tasks. You'll be responsible for managing the daily performance of corporate systems, implementing monitoring and alerting tools, and creating efficient automated workflows. Given your experience with Oracle ERP applications, you will gather business requirements and ensure that our systems align perfectly with operational objectives. You'll also conduct user training, manage software deployments, and collaborate with stakeholders to continuously improve processes. This role is essential for supporting our business functions and ensuring the sustainability of our technology infrastructure.

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What qualifications are required for the Business Systems Engineer role at Lyft?

To qualify for the Business Systems Engineer position at Lyft, candidates should possess over seven years of experience in ERP Financials, Supply Chain, and Manufacturing implementations, particularly with Oracle systems. You should demonstrate prowess in gathering business requirements, configuring applications, conducting tests, and facilitating user training. A deep understanding of business process flows, along with experience in systems administration and SQL, is essential. We're looking for someone technical yet able to communicate effectively with both technical and non-technical stakeholders.

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How does Lyft support the growth and development of its Business Systems Engineers?

Lyft is committed to the professional growth of its team members, particularly Business Systems Engineers. We offer extensive benefits, including mental health resources, training opportunities, and access to financial planning services like RRSP contributions. Our flexible paid time off policy encourages a healthy work-life balance, allowing employees to rejuvenate and stay engaged with their work. Additional resources like mentorship programs and regular workshops also help our engineers enhance their skills and advance their careers in a supportive environment.

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What technology stack does a Business Systems Engineer at Lyft work with?

As a Business Systems Engineer at Lyft, you'll work primarily with the Oracle Fusion Cloud technology stack, including applications like Oracle Financials and Supply Chain. Additionally, familiarity with scripting in Python for process automation, as well as database technologies such as SQL and PL/SQL, is important. Your work will also involve using tools such as BI, OTBI, and BICC reports to analyze data and optimize performance. You'll engage with microservices, cloud technology, and modern software development practices to support Lyft's enterprise infrastructure.

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What is the company culture like for Business Systems Engineers at Lyft?

Lyft fosters a vibrant, inclusive company culture that celebrates diversity and transparency. As a Business Systems Engineer, you will be part of a community that values open communication, continuous improvement, and collaboration across teams. We encourage employee feedback and provide a range of resources to ensure a supportive workplace. Our hybrid work policy allows you the flexibility to balance your professional and personal life while being able to contribute fully to your team every day. Overall, working at Lyft is about being part of a mission-driven organization that cares for its employees and community alike.

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Common Interview Questions for Business Systems Engineer
Can you describe your experience with ERP Financials and Supply Chain applications?

In your answer, focus on detailing specific implementations and the aspects of the applications you have engaged with. Highlight your familiarity with Oracle ERP systems and any projects where you led the technical aspects. Aim to articulate how you collaborated with other departments to meet business needs while emphasizing your ability to translate business requirements into functional specifications.

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How do you approach gathering business requirements?

Explain your method for capturing requirements, emphasizing your communication skills with stakeholders. Discuss techniques like interviewing, workshops, and surveys that you employ to ensure thorough understanding. Mention how you document these requirements and follow up to validate needs while maintaining alignment with business objectives.

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Describe a challenging incident you encountered in a previous system implementation and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Discuss a specific incident where technical issues arose during implementation. Highlight the steps you took to troubleshoot the problem, communicate with relevant team members, and implement a solution while ensuring minimal disruption to operations.

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What programming languages or tools do you use for data migration and automation?

Be prepared to discuss your experience with tools like SQL, PL/SQL, and any relevant scripting languages like Python or tools specifically designed for Oracle data migration. Illustrate how you've utilized these technologies in projects to streamline processes, reduce manual work, or enhance data integrity.

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How do you ensure compliance and security of business systems?

Your answer should demonstrate an understanding of best practices in IT security and compliance. Discuss conducting regular audits, risk assessments, and staying updated with regulatory standards. Highlight your role in implementing security measures while documenting changes and communicating them effectively to your team.

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Can you explain the importance of user training within a business systems role?

Articulate the critical role user training plays in ensuring successful system adoption and minimizing disruptions. Discuss your strategies for developing training materials, conducting sessions, and following up to reinforce learning. Emphasize how informed users contribute to overall efficiency and system effectiveness.

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What experience do you have with cloud-based systems and software deployment?

Discuss your familiarity with cloud platforms and the benefits they provide, such as scalability and flexibility. Share examples of software deployment projects you've managed, emphasizing your understanding of version control and rollback strategies and how you ensure smooth transitions with minimal user disruption.

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Describe a time when you identified an opportunity for process optimization.

Employ the STAR method to speak about a specific example where you spotted an inefficiency in business processes. Explain the actions you took, how you involved stakeholders in discussions, and how the improvements benefited the organization. Emphasize the importance of continuous improvement in your work.

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How do you prioritize competing projects and tasks?

Discuss your approach to managing priorities, highlighting methods like stakeholder consultation, urgency assessment, and aligning with business objectives. Provide examples of how you have successfully navigated multiple projects and maintained focus on key deliverables.

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What strategies do you use for effective communication with both technical and non-technical stakeholders?

Share your strategies for adjusting your communication style to match your audience. Discuss how you simplify complex topics when speaking to non-technical stakeholders while ensuring technical teams receive all necessary details. Emphasize the importance of empathy and understanding in bridging the communication gap.

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BADGES
Badge ChangemakerBadge Diversity ChampionBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Rapid Growth
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Flex-Friendly
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 8, 2025

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