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Account Executive - NYC Strategic Accounts

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 17 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.


About the Role

Lyra Health is looking for a Partnerships Director (Account Executive) to help large, sophisticated HR departments evaluate Lyra’s leading mental health benefits offerings and recognize Lyra’s unique value. You will lead Lyra’s long and complex sales process from beginning to end.

 

We are looking for highly experienced professionals with backgrounds in business development, enterprise sales, and consulting. You should be passionate about mental health and believe you have a special skill at sparking passion in others. You will regularly engage in stories to help illustrate concepts and view storytelling as a critical skill to always be developing. You will leverage a wide range of skill sets including verbal communication, written communication, project management, and quantitative abilities. 


You should be as comfortable in Excel / Google Sheets as you are in Powerpoint / Google Slides. Every day you will be bringing a strong sense of urgency to your work / mission, be an empath about what others need, and be obsessively organized.


**Please note that we are requiring the successful candidate to reside within the greater NYC Metropolitan Area**


Responsibilities:
  • Exceeding your annual quota of bringing in new Lyra employer partners
  • Inspiring senior executives at leading companies (5,000+ employees) to urgently prioritize mental health
  • Prospecting new potential business independently and in collaboration with key Lyra lead generation partners
  • Educating HR leaders about the US mental health care system and Lyra’s mental health benefits 
  • Finding ways to communicate Lyra’s unique value verbally, in writing, and quantitatively 
  • Successfully negotiating large six and seven-figure contracts with senior HR, Finance, and Procurement executives 
  • Consistently documenting your deal progress to ensure Lyra has the data needed to grow our business 
  • Coordinating with Lyra’s Customer Success team to ensure successfully implementations


Requirements:
  • 5+ years experience enterprise sales, business development, consulting, or comparable roles
  • Experience in employee benefits/healthcare sales preferred
  • Tenacious and persistent
  • Skilled negotiator on business terms of a contract
  • Interested to better understand the workings of the US healthcare system
  • Passion for mental health
  • Intellectually curious
  • Excellent communication skills - verbal and written
  • Quantitative with a love of diving into numbers to identify insights


$139,776 - $168,750 a year
As a full-time Partnerships Director you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $139,776-168,750. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. 

At Lyra, base salary is only one aspect of an employee’s total compensation package, which additionally may include discretionary restricted stock unit awards, comprehensive medical and dental coverage, and retirement benefits. This role may also be eligible for discretionary bonuses.  

Lyra’s generous benefits package includes:
-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra’s benefits package includes gender-affirming surgery
-Lyra for Lyrians; coaching and therapy services for you and your eligible dependents
-Equity in the company through discretionary restricted stock units
-Competitive time off with pay policies including vacation, sick days, and company holidays
-Paid Parental Bonding Leave for birthing and non-birthing parents
-401k and retirement benefits
-Employee Well-being Program with additional perks:  Fertility and Family Building, and Maternity program, Employer discount marketplace, Pet insurance, Financial planning tools, UberEats stipend, Legal services, Monthly technology stipend
-We spread joy throughout the year with perks and activities, surprise swag, regular community celebrations and more!

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.


By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

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Average salary estimate

$154263 / YEARLY (est.)
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$139776K
$168750K

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What You Should Know About Account Executive - NYC Strategic Accounts, Lyra Health

Join Lyra Health as an Account Executive for NYC Strategic Accounts and be a part of a mission to transform mental health care through technology! Based in the vibrant city of New York, you’ll have the incredible opportunity to collaborate with leading companies like Morgan Stanley and Uber, helping them provide their employees with top-notch mental health benefits. In this role, you will take the reins of a long and complex sales process, utilizing your experience in enterprise sales, business development, and consulting to exceed quotas and inspire senior executives to prioritize mental health. If you have a passion for mental health and the ability to weave compelling narratives, you're just the fit we’re seeking! With a dynamic array of responsibilities, from educating HR leaders on the US mental health care system to negotiating multi-million dollar contracts, your skills in communication, project management, and quantitative analysis will shine brightly. You'll also enjoy a supportive environment with a competitive compensation package, comprehensive benefits, and a culture that encourages joy and community engagement. If you're ready to make a difference and lead the way in mental health benefits, we want to hear from you at Lyra Health!

Frequently Asked Questions (FAQs) for Account Executive - NYC Strategic Accounts Role at Lyra Health
What are the main responsibilities of an Account Executive at Lyra Health?

As an Account Executive at Lyra Health, your primary responsibilities involve exceeding annual quotas by securing new employer partners, inspiring senior HR executives to prioritize mental health, and educating them about Lyra’s unique offerings. You'll also be negotiating contracts, documenting deal progress, and collaborating closely with our Customer Success team to ensure seamless implementation.

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What qualifications are required to be an Account Executive at Lyra Health?

To qualify as an Account Executive at Lyra Health, you should have at least 5 years of experience in enterprise sales, business development, or consulting, with a preference for those who have a background in employee benefits or healthcare sales. Strong negotiation skills, excellent communication abilities, and a passion for mental health are essential for success in this role.

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How does the compensation structure work for an Account Executive at Lyra Health?

The compensation structure for an Account Executive at Lyra Health includes a base salary ranging from $139,776 to $168,750, depending on experience and qualifications. Additionally, the total compensation package may encompass discretionary bonuses, stock options, and a variety of generous benefits including healthcare, retirement plans, and more.

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What skills are important for an Account Executive in the mental health sector?

An effective Account Executive at Lyra Health needs a blend of strong verbal and written communication skills, project management expertise, and quantitative analysis capabilities. You should also possess a thorough understanding of the US healthcare system and be comfortable engaging with complex data to drive insights.

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Why is a passion for mental health important for the Account Executive role at Lyra Health?

A passion for mental health is critical for the Account Executive role at Lyra Health, as you will be inspiring organizations to prioritize mental health initiatives. Your enthusiasm for improving emotional well-being in the workplace directly influences how you engage with clients and communicate the value of Lyra's services.

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Common Interview Questions for Account Executive - NYC Strategic Accounts
What motivates you to work in the mental health industry as an Account Executive?

When answering this question, focus on your passion for mental health and how it drives you to want to make a difference. Share any personal connections or experiences that underline your dedication, and express how that aligns with Lyra Health's mission to transform mental health care.

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Can you describe a time when you successfully negotiated a large contract?

Use the STAR (Situation, Task, Action, Result) method to structure your response. Detail the context of the negotiation, your specific role, the strategies you implemented, and highlight the positive outcome, including any lessons learned that can apply to your role at Lyra.

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How do you stay organized when managing multiple accounts?

Discuss your tools and methods for maintaining organization. Whether it’s using CRM systems or personal productivity apps, explain how these strategies help you manage your workload effectively and ensure high-quality client interactions.

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What strategies do you use to inspire senior executives to prioritize mental health?

Mention techniques such as storytelling, presenting data-driven insights, and fostering personal connections. Give examples from your previous roles where you successfully engaged senior stakeholders and influenced their decision-making.

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How do you educate clients about the mental health care system?

Share your approach to breaking down complex information into digestible content. Discuss how you use resources, workshops, or personal discussions to clarify the intricacies of the mental health care system to clients, fostering understanding and trust.

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What is your experience with developing strategies for lead generation?

Talk about your background in business development and specific tactics you've used in the past, including networking, utilizing social media, and attending industry events to create new leads and build valuable relationships.

Join Rise to see the full answer
How comfortable are you with using data analytics tools in sales?

Express your proficiency with tools like Excel and Google Sheets and provide examples of how you’ve leveraged data analytics to inform sales strategies, identify trends, and generate insights that enhanced your performance in previous roles.

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What do you believe are the biggest challenges in selling mental health benefits?

Discuss challenges like stigma associated with mental health, navigating complex corporate structures, and the importance of tailoring messages to resonate with different stakeholder needs. Highlight how you approach overcoming these obstacles.

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How would you handle client objections during negotiations?

Share techniques for empathetic listening and ask clarifying questions to understand the underlying concerns. Emphasize your adaptability and problem-solving skills in addressing objections while aiming for win-win solutions.

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What role does teamwork play in your approach to sales?

Highlight the importance of collaboration with internal teams like Customer Success and Marketing. Share how you’ve previously worked as part of a team to achieve sales goals and deliver value to clients.

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Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 15 million people worldwide. The company offers a full spectrum of care offerings, from preventive to severe.

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BADGES
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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Feedback Forward
Fast-Paced
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Equity
Maternity Leave
Paternity Leave
Some Meals Provided
Snacks
Social Gatherings
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 6, 2024

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