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AVP, Hyperscalers (GCP)

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

The Global Head of GCP Business is a role that is accountable for building & growing ServiceNow’s business with Google Enterprise Cloud. This leader will lead a team of quota-carrying sellers focused on driving NNACV (Net New ACV) on GCP, as well as working cross-functionally (i.e., marketing, engineering/product, customer success & implementation partners, etc.) to deliver a profitable P&L in-line with company targets. S/he will closely align with our core sales leadership and account teams, as well as teams at GCP, to develop and close strategic opportunities based on ServiceNow on GCP solutions.

S/he will build trusted relationships with customer and partner executives, partner with sales leaders, and be a significant contributor to the revenue growth, both through top accounts and new logos.

S/he will serve as the main point of contact for the global GCP business connecting with senior and C-suite stakeholders, driving our joint messaging, and growth via joint innovation of ServiceNow and GCP solutions. The ideal candidate brings relevant experience in driving successful co-sell GTM engines, building profitable business units, and managing complex multi-faceted businesses with diverse set of stakeholders.

S/he is expected to “roll up their sleeves” and is equally comfortable devising a multi-year strategy to penetrate a local market while also supporting key account pursuits.  S/he thrives in a high growth, fast-paced environment, and can maintain a ‘north star’ point of view despite managing the urgent requests of a given day. 

S/he will maintain a pulse on broader ServiceNow and Global Sales priorities, programs, and communications, and advise on ideal messaging, channels and approaches with the goal of delivering the best possible solution for customers.  We're looking for a high-energy, relationship building and empathetic leader who has a business building mindset and is a remarkable communicator!

Qualifications

To be successful in this role you have:

  • 10+ years of experience in enterprise software sales and sales management
  • Exceptional written and verbal communication skills – strategic, top down, concise
  • Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders, multiple teams / departments on strategy, messaging and customer engagement
  • Resourceful, self-motivated and able to prioritize independently in a dynamic, high growth environment
  • Agile business mind; adept ability to work in a matrix organization structure with a highly distributed team, leading through influence and relationship-building
  • Ability to achieve revenue growth and solution revenue growth targets for their overall region and accounts, in partnership with the direct account sales teams
  • A working knowledge of  the ServiceNow Platform
  • Ability to travel up to 50% of the time
  • Bachelors and/or Masters degree in Business, Technology or related fields

 

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $222,540 - $367,140, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

$294840 / YEARLY (est.)
min
max
$222540K
$367140K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About AVP, Hyperscalers (GCP), ServiceNow

At ServiceNow, we’re looking for an enthusiastic and dynamic AVP, Hyperscalers (GCP) to join our innovative and forward-thinking team here at our Santa Clara location. In this vital role, you'll spearhead the growth of our Google Enterprise Cloud business, overseeing a dedicated team that focuses on driving significant revenue growth through new accounts. You’ll not only strategize but also engage directly with key stakeholders and partners, fostering relationships that matter and creating opportunities that will expand ServiceNow’s footprint in the hyperscaler space. Your day-to-day will involve close collaboration with various teams, from marketing to customer success, ensuring that we deliver robust solutions that meet our clients’ needs. We're searching for someone with over ten years of enterprise software sales experience, who can communicate complex ideas clearly and build trust with senior leaders. Flexibility and agility in adapting strategies will set you apart as you navigate a fast-paced environment where quick action is as important as long-term planning. If you’re ready to roll up your sleeves and embark on a journey with us, this exciting position offers an opportunity to significantly impact our business and beyond while being part of a welcoming, diverse, and inclusive culture. Come shape the future of work with ServiceNow, where we’re committed to making the world work better for everyone.

Frequently Asked Questions (FAQs) for AVP, Hyperscalers (GCP) Role at ServiceNow
What are the responsibilities of the AVP, Hyperscalers (GCP) at ServiceNow?

The AVP, Hyperscalers (GCP) at ServiceNow is responsible for leading the GCP business strategy, driving revenue growth, building relationships with key customers, and collaborating with cross-functional teams. This position requires overseeing a team of sellers and working closely with GCP to ensure the delivery of innovative solutions. Your role is pivotal in developing strategic opportunities that align with our objectives.

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What qualifications are required for the AVP, Hyperscalers (GCP) position at ServiceNow?

To succeed as an AVP, Hyperscalers (GCP) at ServiceNow, candidates should possess over 10 years of enterprise software sales experience and have exceptional communication skills. The role requires a strong ability to develop trusted relationships and influence senior leaders. A working knowledge of the ServiceNow Platform and a degree in Business or Technology are also essential.

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What personal attributes are valued in the AVP, Hyperscalers (GCP) role at ServiceNow?

ServiceNow values high-energy individuals who excel in building relationships and possess a business-building mindset. The ideal AVP, Hyperscalers (GCP) is resourceful, self-motivated, agile, and thrives in fast-paced environments. Empathy and strong communication skills are crucial for success in this role.

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How does the AVP, Hyperscalers (GCP) contribute to ServiceNow's overall success?

The AVP, Hyperscalers (GCP) plays a significant role in driving the company's revenue growth through strategic partnerships and innovative solutions. This leader will build relationships with key stakeholders, align teams across departments, and ensure profitable business operations in line with ServiceNow's targets.

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What is the compensation package for the AVP, Hyperscalers (GCP) position at ServiceNow?

The compensation for the AVP, Hyperscalers (GCP) at ServiceNow ranges between $222,540 and $367,140, excluding benefits like equity and incentive compensation. Individual total compensation may vary based on qualifications, skill level, and location, with additional perks including health plans, a 401(k) plan, and flexible time away options.

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Common Interview Questions for AVP, Hyperscalers (GCP)
Can you describe your experience in enterprise software sales and how it relates to the AVP, Hyperscalers (GCP) role?

Discuss your specific roles and achievements in prior sales positions, emphasizing how those experiences align with driving revenue growth and managing large teams, just like you would in the AVP, Hyperscalers (GCP) role at ServiceNow.

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How do you approach building relationships with customers and senior leaders?

Explain your relationship-building strategies, perhaps showcasing examples where your communication and trust-building skills led to successful partnerships, which is critical for success in the AVP, Hyperscalers (GCP) role.

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What strategies have you used to develop and execute a go-to-market plan?

Provide insight into your strategic planning skills, outlining specific steps you've taken in the past to align teams, target markets, and achieve sales objectives that parallel what you’ll do at ServiceNow.

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Describe a time you had to navigate a complex business environment with multiple stakeholders.

Share a specific example where you successfully managed diverse stakeholder interests, demonstrating your ability to influence and align goals, similar to what’s expected in the AVP, Hyperscalers (GCP) position.

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How do you keep yourself and your team motivated in a high-growth environment?

Discuss motivational techniques you employ with your teams, whether through goal setting, recognition, or incentives, highlighting how these approaches could foster a healthy growth atmosphere at ServiceNow.

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What do you understand about ServiceNow's platform and its relevance to GCP?

Articulate your understanding of the ServiceNow platform, its features, and how they integrate with Google Cloud to deliver exceptional solutions, emphasizing your ability to leverage this knowledge as AVP, Hyperscalers (GCP).

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How do you handle urgent requests while maintaining focus on long-term goals?

Share your approach to time management and prioritization, illustrating how you balance daily urgencies with strategic objectives, critical for the dynamic role of AVP, Hyperscalers (GCP).

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Can you provide examples of how you've influenced senior leaders in your previous roles?

Discuss specific instances where your insights or recommendations led to impactful decisions, showcasing your ability to advise senior leaders effectively, which is key in the AVP position.

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What role do you think empathy plays in leadership, particularly in sales?

Explain your belief in empathy as a leadership trait and how it enhances communication and trust, vital in building sustainable relationships in the AVP, Hyperscalers (GCP) role.

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Why do you want to work for ServiceNow, and how does this role align with your career goals?

Share your passion for ServiceNow's mission and how the AVP, Hyperscalers (GCP) position aligns with your professional aspirations and values, demonstrating your enthusiasm for contributing to the company’s success.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 30, 2024

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