Clinical Quality Assessment Lead

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 17 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role

We are looking for an experienced mental health evaluator with a passion for delivering premium solutions to clients, customers, and vendors for all their evaluation needs. You will support the growth of our newly revamped Leaves & Evaluations Team by providing evaluations and case management anchored in collaboration, simplicity, and transparency. Evaluations you will be completing include short-term disability and substance use evaluations, as well as additional assessment and documentation services (e.g., requests for accommodations or readiness to return to work following Monitored Referrals).  Case management duties include supporting clients, customers, and key stakeholders to navigate programs such as Fitness for Duty evaluations, Substance Use Evaluations for regulated (i.e., DOT/NRC) and non-regulated employees, and Monitored Referral clients. 

This position is fully remote and is an independent contributor role. 

• Conduct comprehensive, virtual mental health evaluations and case management
• Consult with a team of evaluators, case managers, and operations peers in regular 1:1s and group consultations
• Provide ongoing case management to clients, employers, vendors, and key stakeholders, including submitting paperwork, supporting treatment recommendations, answers questions, and connecting to appropriate Lyra resources
• Other duties as assigned

• PhD or PsyD in clinical or counseling psychology from an accredited program
• Unrestricted license in any US state (priority given to PsyPact authorized applicants; PsyPact-eligible applicants; or applicants licensed in California, New York, Massachusetts, Oregon, or Mississippi) 
• Completion of a supervised APA-accredited internship
• Willingness to become cross-licensed in a minimum of at least two additional states 
• Able to demonstrate 5+ years of experience completing comprehensive evaluations for clients (e.g., disability evaluations, SAP evaluations, workplace accommodations letters, etc.)
• Comfortable using technology to deliver care and assessments virtually
• Applicants must be currently authorized to work in the United States on a full-time basis
• Independent, open-minded, non-judgmental, compassionate, and flexible
• Excellent time management skills 
• Excellent interpersonal skills (speaking and listening)

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."