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Job details

Customer Success Manager

The Customer Success Manager at M3 is tasked with building strong customer relationships and ensuring optimal utilization of M3 products and services. The ideal candidate should excel in communication, teamwork, and problem-solving.

Skills

  • Problem solving
  • Cross functional collaboration
  • Customer relationship management
  • Meeting service level agreements
  • Strong interpersonal skills

Responsibilities

  • Act as primary contact for CS customers
  • Manage ongoing relationships and drive product adoption
  • Work closely with stakeholders to meet customer needs
  • Focus on customer retention and identifying new opportunities
  • Optimize customer journey and enhance experience with M3
  • Document customer journeys and health scores
  • Provide feedback to Product Owners for improvements

Education

  • Bachelor’s Degree preferred or equivalent experience

Benefits

  • Opportunity for professional growth
  • Dynamic work environment
  • Cross-functional collaboration
To read the complete job description, please click on the ‘Apply’ button
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CEO of M3
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Allen Read
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 5, 2025

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