Outside Sales Representative - Peoria, IL

As an Outside Sales Representative at Mad City Windows and Baths, your primary responsibility will be to meet with homeowners in their residences and identify their home improvement needs. You will be providing exceptional customer service, guiding them through their options for replacement windows, doors, bathroom remodeling, and kitchen cabinetry. Moreover, you will be responsible for following up on leads given to you, setting and attending pre-qualifying appointments, and ultimately closing sales to help enhance their homes.

To join Mad City as an Outside Sales Representative, you should have experience in in-home sales or business-to-consumer sales. We’re looking for a self-motivated and results-oriented individual who excels in providing outstanding customer service. Additionally, being able to work flexible hours, including evenings and Saturdays, is essential for attending client appointments. A proven track record of meeting or exceeding sales goals will also be beneficial.

The earning potential as an Outside Sales Representative at Mad City Windows and Baths is quite remarkable. You can expect to earn between $140K and $280K annually, depending on your performance. Top achievers have been known to make upwards of $450K, thanks to our base salary combined with commission and bonuses. With our uncapped commission structure, your effort directly translates to your earnings!

At Mad City Windows and Baths, we value our employees and provide a comprehensive benefits package for our Outside Sales Representatives. This includes medical, dental, vision coverage, short and long-term disability, as well as life insurance. We also offer a 401k retirement plan with company matching, paid vacation and holidays, wellness program rewards, and sponsored incentive trips. Our commitment to your personal and professional growth is reflected in our rigorous training program and the motivated company culture.

The hiring process for the Outside Sales Representative role at Mad City Windows and Baths is straightforward. Interested candidates can submit their applications, after which our Human Resources team will review them and reach out for an interview if qualifications align. Throughout the process, we ensure inclusivity and provide accommodations for applicants with disabilities under the ADA. If you have any inquiries about your application, feel free to contact our recruitment team directly.

When preparing for this question, focus on concrete examples from your previous positions that showcase your experience in in-home sales or business-to-consumer environments. Highlight specific successes, such as closing significant deals or developing customer relationships that contributed to achieving sales targets.

In your answer, emphasize your approach to addressing objections professionally and empathetically. Share techniques that have worked for you in the past, like actively listening to the customer's concerns, validating their feelings, and presenting tailored solutions to alleviate their doubts.

Discuss personal motivation techniques you employ to maintain enthusiasm, such as setting daily goals, celebrating small wins, and focusing on customer satisfaction. It’s also beneficial to mention how collaboration with team members motivates you further in achieving targets.

When answering this question, narrate a specific situation in detail. Explain who the customer was, their needs, how you approached the sale, the solutions you offered, and what actions led to a successful close. Ultimately, share the insights you learned from that experience.

Explain your time management skills, emphasizing how you organize appointments based on customer needs, travel time, and follow-up opportunities. Mention tools or methods you utilize, like calendars or task lists, to ensure you maximize productivity without overwhelming yourself.

Give examples of how you build trust and rapport by employing active listening, showing genuine interest, and finding common ground. Highlight techniques such as mirroring body language, engaging in casual conversation, and conveying confidence without coming across as pushy.

Research and reflect on unique aspects of Mad City Windows and Baths. Mention its industry rankings, commitment to quality, customer satisfaction, and strong culture of support for its employees, demonstrating that you’ve done your homework and align with the company's values.

Discuss how you leverage customer feedback to improve your sales process. Explain the importance of listening to customer experiences to refine your techniques, inform future interactions, and enhance overall service quality.

Share your methods for staying updated on industry trends, like subscribing to relevant publications, networking with professionals in the field, participating in webinars, or attending trade shows. Express your passion for continuous learning and how it benefits your customers.

Choose a strength that is relevant to the position and provide examples of how this strength has positively impacted your sales performance. Ensure that it aligns with the qualities Mad City seeks in its Outside Sales Representatives, such as persistence, communication skills, or relationship-building abilities.