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Senior Data Analyst

Company Description

Mae is a digital health solution on a mission to improve the health and quality of life for Black mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally congruent on-the-ground support. We address access gaps and bolster physical and emotional well-being through continuous engagement, risk assessment, early symptom awareness, and a community-led model of support for our users.

Mae has demonstrated traction with healthcare payers as a solution to address the implicit, explicit, and structural biases that hinder equitable maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve the outcomes for Black mothers, while also reducing clinical costs of care at impactful scale. See what we’re doing at MeetMae.com, and @maehealthinc on IG.

Job Description

We are seeking a Senior Data Analyst to join our team and help build and develop the foundations for the data analytics practice at Mae. You will play a critical role in establishing and scaling our data processes and business intelligence systems, specifically those within the product and engineering organization. This position requires a deep understanding of data analysis, a strong technical background, and experience working with modern data tools. In addition to contributing directly to our data vision and roadmap you will have the opportunity to help shape the future team that will keep driving this vision forward.

We are a small engineering team so ideally this will be a contract-to-hire role while we ramp up our data analytics practices. This role will report directly to the VP of Engineering.

Role and Responsibilities

  • Define and develop the metrics we use to measure our business performance. Have strong opinions on the right way to measure performance and use them to guide the engineering team in building the right telemetry.
  • Product metrics expertise: Become the authority on product usage, sales, and customer behavior data. Deeply understand key performance indicators (KPIs), identify trends and patterns, and provide actionable insights to guide product strategy and roadmap planning.
  • Data-driven storytelling: Translate complex data into clear and compelling narratives for both technical and non-technical audiences.
  • Conduct ad-hoc analysis to support other departments (time permitting)

What success looks like in this role:

  • Reduce the amount of time teams spend manually pulling data to inform decisions
  • Develop dashboards and analyses that enable the team to hit their engagement, impact, and revenue targets - you’re successful when you help your team be successful!

Qualifications

  • 5+ years of experience in data analysis, ideally in a product-focused environment.
  • You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate. You understand how to analyze data in tech-enabled systems.
  • Strong analytical thinking, capable of digging deep into business problems to uncover hidden insights and areas of opportunity.
  • A self-starter mentality with the ability to prioritize, meet deadlines, and identify opportunities with limited oversight
  • Expert-level knowledge of SQL, experience with advanced analytics tools like Python, R, or similar for data manipulation and statistical analysis.
  • Expertise in building and maintaining dashboards and reports using standard BI tools (we use Metabase, Excel)
  • Experience with A/B testing, hypothesis testing, and statistical analysis to evaluate product and feature impact.
  • Experience working with healthcare data sets (EMR and claims) a plus

Additional Information

Technology we use

Typescript, React, InertiaJS, NestJS, TypeORM, Postgres, Terraform

Benefits include:

  • Competitive salary and equity
  • Healthcare benefits reimbursement
  • Flexible work location
  • Generous time off
  • Half-day Fridays

We are currently only hiring US based applicants and are unable to sponsor visas.

Additional Information:

  • 1099 contract-to-hire
  • Flexible work location
  • 40 hours per week
  • The full time salary range for this role is 120k - 150k depending on experience & location

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Data Analyst, Mae Health, Inc

Mae is on a passionate mission to improve the health and quality of life for Black mothers, babies, and their families, and we're looking for a Senior Data Analyst to join our dynamic team. In this fully remote role based out of New York, you'll be at the heart of shaping our data analytics practice, helping to establish and scale our data processes within our engineering and product teams. Picture yourself diving deep into data analysis, where your insights will directly influence our business performance and product strategies. You’ll have the chance to play a key role in defining meaningful metrics, crafting compelling data-driven narratives, and developing dashboards that enable our teams to meet crucial engagement and revenue targets. As a Senior Data Analyst at Mae, you’ll work closely with the VP of Engineering and have the opportunity to guide our small but mighty team to harness the power of data effectively. If you have over five years of experience in data analysis within a product-focused environment and are comfortable manipulating data using SQL, Python, or R, we want to hear from you. Join us as we drive a data-centric vision to uplift our community and achieve impactful outcomes for Black mothers and babies. Ready to make a difference? Let’s get started!

Frequently Asked Questions (FAQs) for Senior Data Analyst Role at Mae Health, Inc
What are the responsibilities of a Senior Data Analyst at Mae?

As a Senior Data Analyst at Mae, your primary responsibilities will include defining and developing metrics to measure business performance, providing insights into product usage, sales, and customer behaviors, and translating complex data into clear narratives for diverse audiences. You will collaborate closely with the engineering team to build effective telemetry that informs decision-making.

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What qualifications do I need for the Senior Data Analyst position at Mae?

To qualify for the Senior Data Analyst role at Mae, you should have at least 5 years of experience in data analysis, ideally within a product-focused environment. Proficiency in SQL and familiarity with analytical tools like Python or R is essential. Experience with healthcare datasets, user empathy, and a self-starter mentality will set you apart.

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How does Mae define success for the Senior Data Analyst role?

Success as a Senior Data Analyst at Mae is measured by your ability to reduce the time spent on manual data collection, develop insightful dashboards and analyses, and help your team meet engagement and revenue objectives. Your contributions will directly impact decision-making and drive the effectiveness of our product strategies.

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What technologies will I use as a Senior Data Analyst at Mae?

In the Senior Data Analyst position at Mae, you'll work with a range of technologies including SQL for data management, advanced analytics tools like Python or R for statistical analysis, and BI tools such as Metabase and Excel. Familiarity with technologies like Typescript and Postgres will also be beneficial.

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What is the work environment like for a Senior Data Analyst at Mae?

The work environment for the Senior Data Analyst role at Mae is fully remote, allowing for flexibility and work-life balance. You'll be part of a small, collaborative engineering team that values your insights and contributions while you work on projects that directly support the health and wellbeing of the community we serve.

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Common Interview Questions for Senior Data Analyst
How do you prioritize your tasks as a Senior Data Analyst?

When prioritizing tasks as a Senior Data Analyst, I assess the urgency and importance of each project or analysis request. Utilizing a framework like Eisenhower's Matrix can help in identifying which tasks align with business goals and require immediate attention, ensuring the most impactful work is prioritized.

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Can you describe your experience with SQL and how you would use it at Mae?

In my experience with SQL, I have utilized it for data extraction, transformation, and analysis, creating complex queries to derive insights from large datasets. At Mae, I would leverage SQL to build and maintain the data structures that support metrics development and analytic reporting.

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What approach do you take when conducting ad-hoc analysis?

My approach to ad-hoc analysis involves first understanding the specific business question or problem that needs to be addressed. Then, I gather relevant data, apply appropriate analytical methods, and ensure I communicate findings in a concise yet insightful manner to stakeholders.

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How would you translate complex data into a compelling narrative?

To translate complex data into a compelling narrative, I focus on understanding the audience and their needs. I start by identifying key insights and trends that resonate with them, then structure the information logically while using visual aids and storytelling techniques to enhance comprehension and engagement.

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How do you handle challenges related to data accuracy?

When faced with challenges related to data accuracy, I make it a priority to conduct thorough validation processes. This may involve cross-referencing data sources, performing integrity checks, and collaborating with other teams to ensure that the data used for analysis is reliable and trustworthy.

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What is your experience with A/B testing?

I have extensive experience conducting A/B testing where I design experiments to evaluate user behavior against variations in product features. I ensure that tests are statistically rigorous and analyze the results to derive actionable recommendations that influence product decisions.

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How would you establish key performance indicators (KPIs) for a new product at Mae?

To establish KPIs for a new product at Mae, I would begin by aligning with stakeholders to identify business objectives. Then I would analyze relevant user data and market trends, and finally, I would select measurable indicators that reflect the product's performance and user engagement.

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Can you provide an example of how data insights influenced a product decision?

In a prior role, I analyzed user engagement data which revealed drop-off points in the customer journey. By presenting these insights, we were able to redesign the user experience that led to a 25% increase in user retention, demonstrating the power of data in shaping product strategy.

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What tools do you prefer for data visualization and why?

I prefer using tools such as Tableau and Metabase for data visualization due to their user-friendly interfaces and robust functionalities. These tools allow me to create interactive, clear, and visually appealing dashboards that effectively communicate insights to both technical and non-technical stakeholders.

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How do you stay current with trends and technologies in data analytics?

To stay updated with trends and technologies in data analytics, I regularly read industry blogs, participate in webinars, and engage with online communities. Joining data-focused meetups and attending conferences also help me gain insights into best practices and emerging tools in the field.

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DATE POSTED
December 22, 2024

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