Senior UX Designer - job 1 of 3

Job Number 24115802Job Category Sales & MarketingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJOB SUMMARYWith every journey, travel has the power to shape us and our world. Begin your journey as the Senior UX Designer at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.This role is responsible for designing commerce-focused web products ranging from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class product design. They will contribute to digital experiences that deliver on both revenue conversion and emotional engagement to support business outcomes. Partnering closely with the Director of User Experience, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers.This position requires the ability to produce design as an individual contributor and provide direction to internal and external designers.A strong portfolio is critical. Your portfolio should showcase experience in UX and interaction design in commerce solutions, particularly highlighting conversion optimization efforts, simplicity and ease-of-use.CANDIDATE PROFILEEducation and Experience5+ years of relevant experience in digital product design4-year undergraduate degree, with bachelor’s degree in relevant discipline, or equivalent experience/educationExperience in multiple of the following user experience disciplines: interaction design and visual designStrong grounding in general usability and transactional design best practicesExperience with major, large-scale global digital apps, web sites, or other digital products within the commerce spaceProven experience with commerce platforms, from homepage through checkout processes, including strong visual skills and understanding of best practices for displaying products.Well versed in industry best practices for increasing search rate and step conversionStrong grounding in search forms, search results, general usability and transactional design best practicesProven experience delivering concepts, user journeys, prototypes, etc. across platforms (desktop, mobile web, app, etc.)You’re exactly who we’re looking for if you:Champion conversion techniques while balancing an elevated user experiencePromote UX best practices drawn from a variety of disciplines (within and beyond hospitality)Communicate through compelling visuals and deliverablesDemonstrate self-confidence, energy, and enthusiasm in leading and influencing teamsShowcase strong presentation, negotiation, and persuasion skillsThrive in a fast-paced environment, with the ability to simultaneously manage multiple projectsNice to Have:Expertise in large-scale global digital entities or other digital products within the hospitality, or travel industrySuperior communication and interpersonal skills including discovery facilitation, presentation, and storytellingExperience with Agile / SAFE development methodologiesCORE WORK ACTIVITIESDemonstrating and Applying Discipline KnowledgeProduces sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes and/or presentations as needed to communicate experience designProvides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementationProvides subject matter expertise on hotel brands and the Marriott Bonvoy loyalty program to help ensure they are infused correctly and seamlessly throughout digital productsReferences Design System Manager for appropriate patterns, components, and styles in the course of user experience design work; attends office hours for feedback and follows procedures to propose new elements when necessaryProduces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specificationsEnsure a quality experience on live digital products by participating in the user acceptance testing processUses software including: Adobe Creative Suite; Sketch; InVision Studio; Microsoft Excel, Word and PowerPointKeeps skills up-to-date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findingsClearly present your work citing industry best practices, qual and quant data to support your decisionsBe a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpointsCollaborates with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your workManaging Work, Projects, and PoliciesProvides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)Meets deadlines once agreed uponReports impediments to completing work and meeting deadlinesProvides regular status updates to managerSuccessfully manages multiple assignments at onceAccepts critique and critiques work of others in a helpful and professional mannerCommunicates in a timely and appropriate manner with teammatesAdditional ResponsibilitiesWorks independently with minimal supervision, but knows when issues should be escalated to managerDevelops relationships with members of other teams, and leverages those relationships to answer questionsPresents work with clarity and confidence; explains complex matters so that others can understand themPerforms other reasonable duties as assigned by managerMANAGEMENT COMPETENCIESLeadershipAdaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.Managing ExecutionBuilding and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.Building RelationshipsCustomer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Generating Talent and Organizational CapabilityOrganizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning and Applying Professional ExpertiseApplied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.Basic Competencies - Fundamental competencies required for accomplishing basic work activities.Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work- related issues.Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.Reading Comprehension – Understands written sentences and paragraphs in work related documents.Writing - Communicates effectively in writing as appropriate for the needs of the audience.California Applicants Only: The salary range for this position is $96,038 to $209,169 annually.Colorado Applicants Only: The salary range for this position is $96,038 to $190,154 annually.Hawaii Applicants Only: The salary range for this position is $116,205 to $209,169 annually.New York Applicants Only: The salary range for this position is $96,038 to $209,169 annually.Washington, D.C. Applicants Only: The salary range for this position is $105,641 to $190,154 annually.Washington Applicants Only: The salary range for this position is $96,038 to $209,169 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.The application deadline for this position is 28 days after the date of this posting, July 3, 2024.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.