Senior Product Designer

About Zumo

Zumo is the FCA registered, blockchain-powered digital asset partner for individuals and institutions.

Zumo App, our consumer crypto wallet, allows individuals to exchange, store, send and spend cryptocurrency alongside their ordinary money.

Zumo Enterprise, our B2B crypto-as-a-service platform, helps banks and financial institutions to roll out compliant and ESG-aligned crypto products.

Guided by the principles of sustainability, security and customer empowerment, Zumo provides simple and secure technologies to unlock the benefits of crypto and web3.

Our Mission

Our mission is to create easy to use and fully compliant financial tools, so that digital assets are adopted by the many and used in total peace of mind, every day.

About the role

We are looking for a talented Senior Product Designer to help our products evolve and scale to meet growing customer needs. You will play a pivotal role in crafting designs that meet the highest standards of usability, functionality, and aesthetic appeal.

This role focuses across our Zumo Enterprise (B2B), Zumo Oxygen, and Zumo App products. You will play an integral role in the product lifecycle of all Zumo services, ensuring cohesive and impactful design throughout our entire ecosystem.

You’ll collaborate with incredibly passionate, talented, and dedicated individuals who all have a voice in what we build and how we build it. We value proactivity, encourage creative problem-solving, and continuously seek improvement in every aspect of our work.

We aim to empower cross-functional product teams guided by agile principles and fueled by a shared passion for creating exceptional products that support our mission. We believe in providing a career-defining experience for our people and are looking for individuals who share our values to join us on this transformative journey.

Beyond your daily responsibilities, you'll have the opportunity to influence decisions related to product, design, processes, tools, and methodologies. Your expertise will be vital in identifying opportunities for innovation and proposing solutions that elevate the quality and impact of our products.

Key Responsibilities

As a key member of the Zumo team, you will play a vital role in shaping and delivering exceptional products that meet customer and business needs. Your responsibilities will include:

• Leadership & Ownership: You lead the design process from discovery to delivery. Through presenting designs, gathering feedback, and iterating, you refine design solutions based on team and user insights. You can clearly articulate design decisions with a deep understanding of their technical implications. As a team member of the product team, you take full ownership of the design process, driving innovative solutions that elevate overall product success.

• Collaboration & Communication: You excel at fostering collaboration and effective communication across teams. You champion transparency and clarity, driving alignment across the organization and ensuring accountability for delivering impactful product iterations. You thrive to work closely with product managers, engineers, and domain experts to ensure that designs meet user needs, business objectives, and technical feasibility.
• Research, Prototype, Design & Test: You leverage data, research, and testing methodologies to inform and validate design decisions throughout the product development lifecycle. By identifying gaps, you deliver thoughtful, innovative solutions that enhance customer engagement, resolve friction points, and simplify complex jobs. You produce wireframes, interactive prototypes, and high-fidelity visual designs, ensuring a consistent and excellent experience throughout users' journeys. You maintain high standards for design quality, ensuring a coherent and effective design language across our products.
• Passion & Drive: You are passionate about products and design in general. You love testing out new products purely out of curiosity. You stay updated on industry trends, emerging design tools and technologies, and best practices through podcasts, blogs, books, and meetups. You enjoy staying at the forefront of digital design innovation. (An interest in digital assets is a bonus!)

Who we are looking for?

• You are a passionate product designer with 5+ years of professional product design experience at a studio, agency, or tech company — preferably a startup.
• You have excellent written and communication skills, including experience working remotely.
• You have expertise in research, prototyping, design systems, UX, UI, visual and motion design.
• You have a strong portfolio showcasing fundamentals in UI design, UX design, design systems, user flows, wireframes, high-fidelity prototypes, and visual design.
• You are proficient in design tools such as Figma or Adobe XD, and Framer.
• You are a great problem solver and good communicator with a strong attention to detail who takes pride in their work.
• You are comfortable with the unknown and you love to experiment and learn.
• You are a team player who believes the most incredible things are achieved as a team.
• You have a genuine desire to build an outstanding products for our customers.
• You have a sense of empathy for users, customers, teammates and colleagues.
• Nice to have: You have experience designing products in the fintech or financial services sector, with a basic understanding of compliance and regulatory constraints.

Zumo’s internal mission is to create an environment where you can create the best work of your career. In order to do that, we offer:

• At Zumo, we believe in the strength that difference brings to our business, our culture, and our community. We value the opinions and experiences of all our colleagues and are proud to be an equal opportunity employer.
• Fully remote position with opportunities for regular in person team gatherings to develop interpersonal relationships, share knowledge and foster a sense of connection among the team.
• Pension - We give you flexibility to opt in to our voluntary company pension scheme.
• Strength-based management approach and a culture of developing staff from within.
• Generous holiday allowance of 40 days per year, including bank holidays.

At Zumo, we believe in the strength that difference brings to our business, our culture, and our community. We value the opinions and experiences of all our colleagues and are proud to be an equal opportunity employer.

Our values

Inclusion inspires

• Zumo is accessible to everyone, everywhere
• We believe that the benefits of crypto and blockchain are for everyone
• Our decision-making is founded on the balance between people, profit and planet

Transparency wins

• The technology that we build has usability and security at its core
• We seek to make the complex simple
• We don’t use jargon

Unshakable commitment 

• We bring our A game to work every day
• We believe that great productivity comes from a tranquil environment
• We give feedback in a respectful way

Love the adventure

• We don’t take the easy path unless it’s the right one
• We’re constantly exploring to find the best way
• We accept failure as part of the road to success

Towards sustainable future

When it comes to crypto, we don’t believe progress should come at the cost of the environment. As the sector develops and matures at unparalleled pace, we have the perfect opportunity to ensure we develop products and behaviours that will help the future of the planet. And we believe we can play our part in demystifying the information surrounding digital assets and their impact on the climate, helping everyone to understand, assess and contribute to the decarbonisation of the industry. Find out more about our net zero strategy, partnerships, environmental pledge and work to decarbonise the sector on our webpage here.