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Underwriting Innovation Lead

Underwriting Innovation Lead at MassMutual summary:

The Underwriting Innovation Lead at MassMutual drives transformative projects in Life Underwriting, focusing on automation, data analysis, and process efficiency. This role involves collaboration with various teams to enhance underwriting practices and develop competitive guidelines, while also advocating for innovative changes in the organization. With over 15 years of experience and a collaborative mindset, this leader influences risk selection methodologies and contributes to the evolution of underwriting strategies.

As a Life Underwriting Innovation Lead, you'll join a dynamic environment supporting the Office of the Corporate Chief Underwriter (OCCU). In this role, you'll dive into a variety of exciting projects and research initiatives within the Operations Expense, Analytics, and Governance Organization. Your work will be diverse and impactful, including supporting protective value (PV) studies; participating in RFPs for different vendors and vendor evaluation; examining and identifying new data sources for research and insights; improving workflows and working on ways to increase automation; providing input on predictive modeling; and revising underwriting rules and procedures. The Underwriting Innovation Lead will drive projects and initiatives across the policy/rules arm of the OCCU team as well as on the innovation arm of the OCCU, bridging gaps and enabling success, by partnering within the team as well as cross-functionally.

You'll join a collaborative and forward-thinking team of underwriters from various backgrounds and product expertise, who are motivated to shape the underwriting landscape at MassMutual. As a team, we demonstrate accountability, agility, a dedication to being inclusive, a strong business acumen, and show courage and professionalism when advocating for a particular project or presenting a healthy challenge to the status quo. Outside of the Underwriting Governance team, you can expect to work with colleagues from Data Science, Actuarial, Product, Competitive Intelligence, and IT.

As the Underwriting Innovation Lead, you will:

  • Coordinate team members for maximal impact on projects.
  • Partner with leadership across the enterprise to champion changes that improve processes, while maintaining mortality expectations
  • Develop the plan and method for other SMEs on the team to shape data sources for data-driven underwriting practices
  • Lead the analysis and provide recommendations around new technologies and methodologies for risk selection, with an emphasis on driving automation and process efficiency
  • Influence and drive our EHR strategy forward, coordinating with Underwriting production teams, vendor management, field partners and IT
  • Analyze, create, and develop rules for our algorithmic and accelerated underwriting (fluidless) processes
  • Develop the roadmap for new and competitive underwriting guidelines with research, documentation, marketing, and presentations

Minimum Qualifications:

  • Bachelor's degree
  • 15+ years of relevant work experience in Life Underwriting
  • Experience working on rules engines, EHR strategy, business rules for predictive models
  • Experience working on protective value studies for underwriting requirements

Preferred Qualifications:

  • Confident communication skills, both written and verbal
  • Experience developing content and presenting to executive leadership team
  • Ability to develop strategy plan and execution plan
  • Ability to partner effectively with internal teams and external partners

#LI-MC1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

Keywords:

Underwriting, Innovation, Life Insurance, Data Analysis, Automation, Process Efficiency, Risk Management, Predictive Modeling, Collaboration, Insurance Technology

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$135000 / YEARLY (est.)
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$150000K

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What You Should Know About Underwriting Innovation Lead, MassMutual

As the Underwriting Innovation Lead at MassMutual, you'll take the reins on transformative projects that redefine life underwriting practices. Based in Hartford County, CT, you’ll be at the forefront of innovation, focusing on automation, data analysis, and enhancing process efficiency in a collaborative environment. With over 15 years of experience, your role will be pivotal in influencing risk selection methodologies while partnering with various teams across the organization. You’ll dive into competitive guideline development, advocate for innovative changes, and contribute to research initiatives within the Operations Expense, Analytics, and Governance Organization. The position promises a diverse range of responsibilities including overseeing protective value studies, participating in RFPs, and examining new data sources to improve workflows. With your leadership, you’ll drive initiatives not just within your team but also with cross-functional colleagues in Data Science, Actuarial, and IT. Your ability to communicate effectively and present ideas with confidence will be key to shaping the department's future. If you are passionate about advancing life underwriting practices and thrive in a forward-thinking environment, this is an incredible opportunity to make an impact at MassMutual. We're excited to welcome innovative thinkers who support accountability, agility, inclusiveness, and professionalism as we shape the underwriting landscape together. Your journey toward a rewarding career in innovation starts here!

Frequently Asked Questions (FAQs) for Underwriting Innovation Lead Role at MassMutual
What are the key responsibilities of the Underwriting Innovation Lead at MassMutual?

The Underwriting Innovation Lead at MassMutual is responsible for driving transformative projects in Life Underwriting, focusing on automation, data analysis, and collaborative process improvements. You'll support protective value studies, develop competitive underwriting guidelines, and influence risk selection methodologies across teams.

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What qualifications are necessary for the Underwriting Innovation Lead position at MassMutual?

To qualify for the Underwriting Innovation Lead role at MassMutual, candidates should have a Bachelor's degree and over 15 years of relevant experience in Life Underwriting, including familiarity with rules engines, EHR strategy, and protective value studies.

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How does the Underwriting Innovation Lead contribute to teamwork at MassMutual?

The Underwriting Innovation Lead plays a critical role in fostering collaboration among team members, ensuring that projects are coordinated for maximal impact. You’ll partner with diverse teams, from Data Science to IT, advocating for process improvements and innovative practices.

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What kind of projects will the Underwriting Innovation Lead be involved in at MassMutual?

In this role, the Underwriting Innovation Lead will manage a variety of projects, including developing new underwriting procedures, analyzing and recommending technologies for risk selection, and coordinating efforts around database management. This role is key to enhancing the underwriting landscape.

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What is the work culture like for the Underwriting Innovation Lead at MassMutual?

MassMutual values a collaborative and inclusive culture, where the Underwriting Innovation Lead will thrive among a team of diverse professionals. You'll experience a dynamic environment dedicated to accountability, agility, and shaping the future of underwriting through teamwork.

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Common Interview Questions for Underwriting Innovation Lead
Can you describe your experience with automation in underwriting processes?

When answering this question, focus on specific projects where you implemented automation, the technologies you used, and the outcomes. Highlight any measurable improvements in efficiency or accuracy.

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How do you approach developing competitive underwriting guidelines?

Share your process for researching market trends, analyzing data sources, and collaborating with stakeholders to shape guidelines. Emphasize any innovative approaches you've taken to remain competitive.

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What role does data analysis play in underwriting innovation?

Discuss how data analysis influences decision-making, supports predictive modeling, and helps identify trends or opportunities in underwriting. Share examples of data-driven initiatives you've led.

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Describe a time when you advocated for a significant change in underwriting practices.

Provide a specific instance where you successfully led change. Explain your strategy, the challenges you faced, and how you communicated and executed the change effectively.

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How do you ensure effective communication with cross-functional teams?

Highlight your communication style and collaborative methods. Share examples of how you have facilitated discussions, managed conflicts, or led meetings to ensure effective project coordination.

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What are your strategies for assessing new technologies in underwriting?

Share your approach to evaluating new technologies, such as setting criteria for assessment, involving team input, and considering implementation feasibility. Provide examples of tools you’ve introduced.

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How would you handle resistance to new underwriting procedures?

Discuss your approach to change management, including how you listen to concerns, provide rationale for changes, and work to build consensus among team members.

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What experience do you have with predictive modeling in underwriting?

Explain your hands-on experience with developing or implementing predictive models in underwriting processes. Highlight the data used and results achieved.

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How do you keep current with industry trends in underwriting innovation?

Talk about the resources you utilize to stay informed, such as industry publications, professional networks, and conferences. Mention any communities or forums where you engage with other professionals.

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What metrics do you consider important when measuring underwriting success?

Identify key metrics such as accuracy, efficiency, risk selection effectiveness, and customer satisfaction. Discuss how you use these metrics to drive continuous improvements.

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Full-time, on-site
DATE POSTED
April 17, 2025

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