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SVP, Global Tracking Sales Leader

About UsMaterial is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-centric business models and experiences + deploy measurement systems – to build transformational relationships between businesses and the people they serve.About The SVP, Global Tracking Revenue Leader RoleYou will be responsible for growing Material’s revenue stream across our Tracking, Research, and Insights offerings. This role will be responsible for engaging with senior-level strategies to meet clients’ objectives. The role supports Material’s financial goals by maintaining and growing existing client relationships and contributing to efforts that establish relationships with new clients. We are looking for someone who is a has a track record of successful leadership, ambitious, a self-starter, and has exceptional client relationship skills. The ideal candidate will be very well-versed in selling a wide variety of insights and research services.As the SVP Global Tracking Revenue Leader, you will be responsible for Business Growth and the Evolution of the Offering to include:• Own a number for the growth of Tracking at M+ (10-15% CAGR 2025-2027 with minimum of 5% in 2025).• Own Tracking growth in terms of GTM, thought leadership, executive sales leader, pitch leadership, etc.• Co-own the growth and retention of existing Tracking clients, i.e., ensure renewals and continue expansion.• Co-own efforts to drive Tracking high-up client organizations and to continually up-level the business value.• Co-own the expansion to other insights and non-insights services on the back of tracking pitches/programs.• Co-own the continued evolution/transformation of the offering (e.g., strategy, roadmap, capabilities, GTM).• The ideal candidate is familiar with experience transformation agendas and role of tracking/measurement.• Collaborate with other leaders at Material to establish capability and methods to enable improvement of the customer experience based on tracking outcomes.• Identify and/or hire talent needed to drive tracking growth.• Responsible for profitable growth of account(s), including existing/expanding current clients and prospecting new clients.• Successfully builds pipeline and converts that pipeline to closed sales.• Build strong business relationships with clients - beyond transactional.• Successfully prospects new relationships, alone or w/ support from others.• Can identify opportunities needing strategy, insights, tracking, or analytics.• Effectively leads to the pursuit of opportunities alone or w/ support of others.• Upon winning, touching the work at key points with high-project impact.• You will also be accountable to an activity management model within and beyond existing accounts.• Over time, understand and be able to represent the full suite of Material services.• Responsible for designing work, scoping, and developing proposals.• Persuasively and effectively communicate with senior-level clients across multiple industries on behalf of Material.• Identify and influence key decision-makers at all levels within the target client organization(s) with the goal of pursuing and closing growth opportunities.• Possess experience delivering client engagements earlier in your career and providing support towards the development of delivery management practices that improve client satisfaction.• Inspire and motivate cross-functional teams to deliver excellent, industry-leading proposals on digital experience transformation.• Advocate for and model an agile mindset and design thinking practices to solve client business problems.• Be responsible for forecasting and billing oversight on services sold.About You• 12 - 15+ years of relationship and business development experience in the Tracking/Insights/Research space• Strong executive presence and presentation skills• Experience with creating and delivering client-facing presentations and artifacts in a sales pursuit process.• Experience working in a matrixed organization that involves collaborating with other Service Line/Industry leaders, practitioners, and other business development professionals.• Should have demonstrable ability to leverage pre-existing network of clients or contacts in the marketplace.• Proven ability to develop and secure relationships at all levels within a client organization.• Strong global, cross-business teaming skills• Financial management and reporting expertise, including project estimation, P&L on account amongst others.We offer.• Competitive benefits package, including medical, dental, vision, 401k matching, paid time off, paid parking, casual dress, company-wide and team events.• Centrally located offices in energizing cities around the country along with hybrid and remote work options• Performance-based culture and endless opportunities for growthThe statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational workload.Pay Range: $160,000.00 - $250,000.00The range shown represents a grouping of relevant ranges currently in use at Material. Actual range for this position may differ, depending on location and specific skillset required for the work itself.Equal Employment OpportunityAll qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.Privacy StatementMaterial is committed to protecting privacy in our recruiting processes for all candidates. For more information, please refer to our Privacy Policy. California-resident applicants should also refer to our California-resident Candidate Privacy Statement.If you need support with a privacy-related matter, please send an email to: privacyrequests@materialplus.io
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What You Should Know About SVP, Global Tracking Sales Leader, Material

Are you ready to take your career to the next level? Join Material as the SVP, Global Tracking Sales Leader! In this pivotal role, you'll be at the forefront of our Tracking, Research, and Insights offerings. Your mission is to drive significant revenue growth while nurturing and expanding existing client relationships. You'll engage with senior-level executives, crafting tailored strategies that meet their unique objectives and help them thrive in a rapidly changing market. If you have a proven track record in leadership, a passion for client relations, and expertise in selling insights and research services, we want to hear from you! You'll take ownership of ambitious growth goals and collaborate with cross-functional teams to enhance customer experiences based on insightful tracking outcomes. You'll be instrumental in designing strategies, scoping projects, and developing compelling proposals that resonate with potential clients. Plus, you’ll have the chance to inspire teams to deliver top-notch proposals that drive digital transformation. At Material, we value innovation and relationship-building, so if you thrive in a dynamic environment and love a challenge, this position is your perfect fit. Join us as we pave the way for a customer-centric future in the digital world!

Frequently Asked Questions (FAQs) for SVP, Global Tracking Sales Leader Role at Material
What responsibilities does the SVP, Global Tracking Sales Leader at Material have?

The SVP, Global Tracking Sales Leader at Material is responsible for driving revenue growth across Tracking, Research, and Insights services. This includes maintaining and expanding existing client relationships, engaging with senior executives, and shaping strategies that align with client goals. The role also emphasizes the importance of effective collaboration with cross-functional teams and the continuous evolution of service offerings to meet market demands.

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What qualifications are needed for the SVP, Global Tracking Sales Leader position at Material?

Candidates for the SVP, Global Tracking Sales Leader role at Material should have 12-15+ years of relationship and business development experience specifically in the Tracking/Insights/Research space. Strong executive presence, financial management skills, and the ability to secure relationships at all organizational levels are essential. Experience delivering client engagements and a well-developed network in the industry are highly beneficial.

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How does the SVP, Global Tracking Sales Leader contribute to Material's growth?

The SVP, Global Tracking Sales Leader contributes to Material's growth by setting and achieving ambitious revenue targets and developing strategic approaches to client engagement. The leader will co-own the growth and retention of existing clients while also identifying new market opportunities. Influencing decision-makers and delivering transformative insights based on tracking outcomes are also critical functions.

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What skills are essential for success as the SVP, Global Tracking Sales Leader at Material?

Success in the SVP, Global Tracking Sales Leader position at Material requires exceptional client relationship-building skills, strong presentation abilities, and strategic thinking. The ability to advocate for innovative solutions, demonstrate an agile mindset, and inspire cross-functional teams is also crucial. Lastly, analytical skills for forecasting and managing financial performance are vital to driving sustainable growth.

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What is the pay range for the SVP, Global Tracking Sales Leader role at Material?

The pay range for the SVP, Global Tracking Sales Leader role at Material is between $160,000 to $250,000, depending on the candidate's location and specific skillset. This range reflects the competitive compensation structure that Material offers to attract top talent in the industry.

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Common Interview Questions for SVP, Global Tracking Sales Leader
Can you describe your experience with tracking and insights in your previous roles?

When answering this question, focus on specific projects where you utilized tracking metrics to derive insights. Highlight how you engaged clients, the strategies you implemented, and the positive outcomes that resulted from your actions.

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How do you typically build relationships with senior-level clients?

Discuss your approach to relationship-building, emphasizing active listening, understanding client needs, and consistently providing value. Share an example where your relationship led to significant business growth or retention.

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What strategies would you employ to drive revenue growth in the Tracking services at Material?

Outline your ideas for identifying market opportunities, leveraging existing client relationships, and implementing innovative sales strategies. Demonstrating a clear plan of action will show your proactive approach and strategic thinking.

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Can you explain your approach to leading a cross-functional team?

Describe your leadership style, how you effectively communicate with team members from diverse backgrounds, and showcase collaboration. Provide an example of a successful project where cross-functional teamwork played a vital role.

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What metrics do you use to measure business growth and client satisfaction?

Discuss the specific metrics you track, such as revenue growth percentages, client retention rates, and Net Promoter Scores (NPS). Explain how these metrics inform your strategies and ensure you meet performance targets.

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How do you stay updated on trends within the tracking and insights industry?

Share your methods for staying informed, such as attending industry conferences, participating in webinars, or following leading publications. Show that you actively seek out ongoing learning and adapt to changes in the industry.

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Describe a challenging client engagement and how you handled it.

Provide a detailed account of a specific challenging situation. Highlight how you maintained professionalism, your problem-solving approach, and the ultimate resolution, emphasizing your commitment to client satisfaction.

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What role do you think tracking plays in enhancing customer experience?

Articulate the importance of tracking in uncovering customer insights that lead to enhanced experiences. Discuss how you have applied tracking data in previous roles to drive improvements in client offerings.

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How do you ensure your proposals are compelling to potential clients?

Explain your strategy for creating persuasive proposals. Highlight aspects such as understanding the client's needs, providing clear value propositions, and showcasing successful case studies that illustrate your capabilities.

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What do you perceive as the biggest challenges facing the Tracking/Insights industry right now?

Discuss current trends and challenges, such as data privacy concerns or evolving consumer behavior. Emphasize your awareness of these issues and how you might address them within your role at Material.

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About Material Material is a leading global consumer intelligence and customer experience consultancy. Partnering with business leaders, we help tackle their most significant customer challenges to help them differentiate in the marketplace, build...

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Full-time, hybrid
DATE POSTED
December 4, 2024

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