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Account executive (West)

✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work. 

Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges.  Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work. 


📐 About this role

We’re looking for a collaborative and builder-oriented account executive experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology.

Your objective will be to help convert prospects (1k-6k FTE) who are active in our trials or who request a sales demo from our website or within our product. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set.

Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture.

🦸🏻‍♀️ Your responsibilities

  • Develop a deep understanding of our users and why they are exploring Writer

  • Become a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where needed

  • Become an expert in the wide range of use cases in which Writer can drive business transformation across different industries

  • Qualify inbound leads and guide them through the evaluation process

  • Generate pipeline from ICP accounts via value-driven outbounding

  • Guide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus

  • Collect and share product insights that help product identify both scalable and unscalable ways to educate and activate the user base on the product

  • Lead champions through their internal budgeting, legal, security, and procurement processes (this is an evangelical sale where there is rarely an existing line item for the solution)

⭐️ Is this you?

  • 5+ years in a B2B SaaS closing role focused on midmarket (1k+ employees); extra points for experience selling to leadership in marketing, brand, product

  • Demonstrable, consistent performance meeting and exceeding quota

  • Experience helping prospects build a business case to secure executive sponsorship

  • Experience with value-based selling (but still know the product almost as well as CS 🤓)

  • Experience working with legal, security, and/or procurement teams to win deals

  • Strong written and verbal communication skills

  • Strong sales process: you are thoughtful about how to make sales repeatable for yourself

  • Comfortable asking the tough questions, working cross-departmentally, and working under high pressure

  • Record of building strong and lasting customer relationships

  • Extremely organized and self-motivated; a detailed note-taker

  • Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage for you and your family

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

  • Flexible spending account and dependent FSA options

  • Health savings account for eligible plans with company contribution

  • Annual work-life stipends for:

    • Home office setup, cell phone, internet

    • Wellness stipend for gym, massage/chiropractor, personal training, etc.

    • Learning and development stipend

  • Company-wide off-sites and team off-sites

  • Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.

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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account executive (West), Writer

At Writer, we're on the lookout for an enthusiastic Account Executive for the West region to join our dynamic team in San Francisco. As an Account Executive, you'll play a crucial role in helping large companies navigate the evolving landscape of generative AI technology. Your primary goal will be to engage with prospective customers who are already exploring our transformative offerings, guiding them through their evaluation process, and helping to build a solid business case for adoption. In this role, you'll be at the forefront of uncovering the unique needs of users, educating them on our innovative platform, and facilitating their success from trial through to full implementation. You'll need to rely on your positive attitude and curiosity to create champions for Writer's solutions, while also generating opportunities within ideal customer profiles. If you love engaging with stakeholders, navigating procurement processes, and working collaboratively, this position gives you the chance to not only share your knowledge but also shape our culture. We seek someone with at least 5 years of experience in a B2B SaaS closing role, especially in midmarket companies, who isn’t afraid to ask the tough questions and who thrives under pressure. If you have a knack for building strong relationships and a passion for transforming the future of work, Writer may be the perfect place for you to grow and make an impact.

Frequently Asked Questions (FAQs) for Account executive (West) Role at Writer
What responsibilities does an Account Executive at Writer in San Francisco have?

The Account Executive at Writer in San Francisco is responsible for engaging prospective customers, guiding them through the evaluation of our innovative products, and generating business opportunities from ideal customer profile accounts. In this role, you'll educate users, help build a solid business case, and work alongside various stakeholders.

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What qualifications are needed for an Account Executive position at Writer?

To be considered for the Account Executive position at Writer, candidates should have at least 5 years of experience in a B2B SaaS closing role, specifically focused on midmarket accounts. Experience with value-based selling, strong communication skills, and a proven track record of meeting sales quotas are essential.

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How can I succeed as an Account Executive at Writer?

Success as an Account Executive at Writer comes from deep understanding of our users, strong relationship-building skills, and the ability to engage stakeholders effectively. Being proactive in your approach and utilizing your expertise in generative AI will also set you apart as you navigate the unique challenges of selling transformative technology.

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What makes Writer a top company to work for as an Account Executive?

Writer is recognized as one of the best places to work by Inc. Magazine and one of the top 50 companies in AI by Forbes, creating a supportive and innovative environment for Account Executives. You'll have the opportunity to work with leading enterprises and contribute to meaningful business transformations.

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What kind of support does Writer provide for Account Executives?

Writer offers a range of support for Account Executives, including generous PTO, healthcare benefits, and stipends for work-life balance. Additionally, it fosters a collaborative culture aimed at personal and professional growth within the fast-paced AI industry.

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How does Writer ensure a diverse workplace for Account Executives?

Writer is committed to diversity and equality in the workplace, ensuring hiring practices are free from bias related to race, gender, and other protected statuses. This commitment allows for a rich workplace culture that encourages various perspectives and ideas.

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What is the sales process like for an Account Executive at Writer?

The sales process for an Account Executive at Writer is collaborative and involves guiding prospects through trials, helping them prepare for internal budgeting, and navigating legal and security aspects. Your skills in value-driven selling will be crucial to meeting customer needs effectively.

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Common Interview Questions for Account executive (West)
What strategies would you use to generate pipeline as an Account Executive at Writer?

To generate pipeline, I would leverage a mix of inbound and outbound strategies, focusing on value-driven outreach to ideal customer profiles. Building relationships and engaging with prospects early in the evaluation process is key, along with understanding their unique pain points.

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How do you handle objections from potential customers?

Handling objections requires active listening and empathy. I would address concerns by demonstrating how our solutions can meet their needs and providing tangible case studies or data that illustrate success stories, which helps in building trust.

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Can you describe your experience with value-based selling?

In my previous roles, I focused on understanding the specific value our solutions provided to customers. I helped businesses articulate the benefits of adoption and worked to align our offerings with their strategic goals, which proved successful in closing deals.

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How do you ensure effective communication with cross-departmental teams?

I prioritize clear and open communication with cross-departmental teams by establishing regular check-ins and utilizing collaborative tools. Sharing goals, insights, and progress helps align our efforts and ensure that we’re all moving in the same direction.

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What is your approach to building strong customer relationships?

Building strong customer relationships starts with genuine engagement. I focus on understanding their needs and maintaining communication throughout the process so they feel supported. Providing value and being responsive are essential components.

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How do you prioritize tasks under pressure?

When under pressure, I evaluate the urgency and importance of tasks. I employ a systematic approach like prioritizing high-impact activities first and always ensuring that communication with the team is ongoing, helping to manage expectations and streamline processes.

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What methods do you use to stay organized in your sales process?

I utilize CRM tools to manage my leads and account information, ensuring I keep detailed notes on interactions. Additionally, setting reminders and using digital tools for task management helps me maintain organization and track progress effectively.

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How do you approach educating customers about product value?

I approach educating customers by first understanding their specific use cases and concerns, providing tailored insights into how our technology can address their needs. I ensure to highlight tangible benefits and provide engaging presentations or demos.

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What experience do you have with navigating legal and procurement processes?

I have worked closely with legal and procurement teams before, helping prospects navigate their internal requirements by offering relevant information, assisting with documentation, and ensuring that we met all compliance standards necessary for a successful partnership.

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Why do you want to work as an Account Executive at Writer?

I am excited about the opportunity to work as an Account Executive at Writer because of the company’s innovative approach to AI and its impact on transforming businesses. I want to contribute to a mission that resonates with my values and helps organizations leverage technology effectively.

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Writer is the full-stack generative AI platform for enterprises. We empower your entire organization — support, operations, product, sales, HR, marketing, and more.

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BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 23, 2024

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