Sales Administrator

As a Sales Administrator at Matillion, your primary responsibilities include responding to sales team inquiries, conducting firmographic research, booking standard deals, performing account compliance checks, verifying customer accounts, processing product license bookings, and generating quotes. Your role is pivotal in ensuring efficient operations that allow our sales teams to excel.

To excel in the Sales Administrator position at Matillion, you should possess administrative experience, knowledge of CRM systems like Salesforce, strong organizational skills, attention to detail, superb communication abilities, and problem-solving skills. These competencies will enable you to manage tasks effectively and support our sales teams seamlessly.

While previous experience with Salesforce is preferred for the Sales Administrator role at Matillion, it’s not strictly necessary. However, familiarity with CRM systems will significantly benefit you in adapting to our processes and ensuring smooth management of sales operations.

The work culture for a Sales Administrator at Matillion is collaborative, fast-paced, and ambitious. We promote a hybrid working model that allows for a healthy work-life balance while fostering an inclusive environment that values each team member's contributions and promotes transparency.

At Matillion, we greatly value career development. As a Sales Administrator, you'll have access to various tools designed to aid your growth, mentoring from experienced team members, and opportunities to take on new challenges and responsibilities as we continue expanding.

Applying for the Sales Administrator position at Matillion opens doors to being part of a leading data productivity cloud company. You'll join a founding team at our Hyderabad office, where your contributions will have a broad impact. Plus, you'll be rewarded with amazing benefits like equity options, generous paid time off, and a culture focused on well-being and continuous learning.

Matillion is committed to creating an inclusive work environment. We celebrate diversity and ensure that our hiring practices prohibit discrimination and harassment. We believe diverse perspectives foster creativity and innovation, enhancing our teamwork and culture.

When discussing your multitasking abilities, emphasize your organizational skills and how you prioritize tasks based on urgency and importance. Provide examples of tools or methods you use to keep track of your responsibilities, ensuring nothing falls through the cracks.

To ensure accuracy in data entry, I double-check information against source materials, maintain systematic records, and use software tools that assist in preventing errors. Sharing an example of a time when you caught a mistake and corrected it will reinforce your diligence.

When answering this question, detail a specific scenario, the actions you took to support the sales team, and the positive outcome that resulted. This illustrates your problem-solving abilities and team-oriented mindset.

During the interview, share the tools and sources you rely on for firmographic research, such as databases, trade publications, and online resources. Explain how you evaluate the validity of the information and ensure it meets the needs of the sales team.

Highlight your communication skills and ability to resolve disagreements professionally. Describe your approach to listening, addressing the issue calmly, and reaching a mutually beneficial solution, showcasing your teamwork and interpersonal skills.

Discuss any specific tools or processes you used to generate quotes and manage contract renewals. Mention the importance of clarity and accuracy in contracts and how you navigate complex situations with clients.

Elaborate on your time management strategies, such as using digital calendars, setting reminders, prioritizing tasks using methods like the Eisenhower Matrix, and regularly assessing your workload to ensure you're on track.

In your response, explain the standard procedures you follow for compliance checks, what tools you use to execute them, and how you ensure that accounts remain compliant with internal policies.

Share personal techniques that keep you motivated, such as setting daily goals, celebrating small wins, and maintaining a positive attitude in the face of challenges, which is crucial in high-pressure situations.

Before the interview, familiarize yourself with Matillion's mission and key offerings. When answering, express how your research has helped you understand how Matillion empowers data productivity and how excited you are about contributing to this vision.