Entry Level Sales - job 1 of 2

As an Entry Level Sales Rep at Esler Companies - Renewal by Andersen, your primary responsibilities will include approaching potential customers at their homes to assess their needs, clearly communicating our extensive range of window and door solutions, and collaborating closely with our call center to schedule appointments. You will also be the first point of contact for homeowners, so providing a delightful and engaging customer experience is essential.

While previous sales or canvassing experience is advantageous, it is not a requirement for the Entry Level Sales position at Esler Companies - Renewal by Andersen. A background in customer service is essential, as you’ll be interacting with homeowners. Furthermore, a willingness to work independently and collaboratively in a team setting, along with reliable transportation, is key to the role.

Esler Companies - Renewal by Andersen is committed to equipping its Entry Level Sales Reps with the best training possible. You will receive paid training, which includes mentorship from seasoned professionals in the field. This training will not only prepare you for immediate tasks but also set you up for long-term career growth within the company, ensuring you feel confident and competent in your role.

Working as an Entry Level Sales Rep at Esler Companies - Renewal by Andersen comes with an attractive benefits package. This includes medical, dental, and vision insurance, a Teammate Assistance Plan, tuition reimbursement, a 401k with company match, generous paid time off, and paid volunteer time. All of these benefits are designed to support the well-being and growth of our employees.

As an Entry Level Sales Rep at Esler Companies - Renewal by Andersen, you can expect to earn between $25 and $35 an hour. This figure encompasses both your base pay and potential bonuses based on performance, providing a competitive earning opportunity as you develop in your role.

In your response, focus on a specific incident where you utilized strong communication and problem-solving skills to address a customer complaint effectively. Highlight how you remained calm and empathetic, leading to a successful resolution and a happy customer.

When answering this question, share your personal drivers such as achieving goals, helping customers find the best solutions, and the thrill of closing deals. Reflect on how these motivations align with the values and opportunities at Esler Companies.

Discuss your approach to rejection by emphasizing resilience and maintaining a positive attitude. Explain techniques you use to manage feelings of disappointment and how you stay motivated to keep engaging with potential customers.

Showcase your knowledge about the company and its offerings. Mention specific products and how they stand out in the window and door replacement industry, which demonstrates your dedication to understanding what you'll be representing.

Express your admiration for the company’s commitment to customer service and employee development. Highlight specific aspects of the company culture or values that resonate with you, especially the emphasis on mentorship and growth opportunities.

In your answer, outline a strategy that combines empathy and persuasion. Discuss the importance of listening to the homeowner's concerns, offering tailored solutions, and building rapport to create a comfortable dialogue.

Talk about key skills such as communication, active listening, emotional intelligence, and persistence. Emphasize how these skills can help bridge connections with customers and ultimately drive sales success.

Choose an example that illustrates your ability to collaborate and contribute to team objectives. Focus on the dynamics of the team, your specific role, and how together you achieved your goal.

Explain how you believe customer feedback is crucial for refining sales techniques and improving overall service. Discuss how you would use feedback to enhance the customer experience and tailor your approach.

It's beneficial to express your desire for growth and advancement within Esler Companies. Share a vision of yourself taking on more responsibilities, possibly in a managerial or specialized role, while still upholding the company's values.