Product Designer

As a Product Designer at Maximus, key responsibilities include overseeing the entire digital product experience design, collaborating across teams to define and execute product features, and applying holistic design thinking to create emotionally engaging user experiences. You will take ownership of specific parts of the user journey while ensuring alignment with our marketing and business goals.

The ideal Product Designer for Maximus should possess strong design fundamentals, with extensive experience in designing dashboards, user flows, and data visualization. Additionally, a deep curiosity and interest in personal health decisions are valuable for this role. Candidates should exhibit high conscientiousness, creativity, and a results-oriented approach in a collaborative environment.

In your first 90 days as a Product Designer at Maximus, you will have the opportunity to speak directly with five customers, conduct surveys, and analyze customer data. This engagement will inform your design decisions and empower you to create user-centered solutions that resonate with our audience.

The culture at Maximus is integral to our identity; we prioritize holistic insights into candidates to ensure a strong fit. We value intellectual diversity, teamwork, and the willingness to embrace both high-level strategic thinking and hands-on execution, fostering an environment where you can grow both personally and professionally.

Maximus offers world-class benefits for its employees, including comprehensive healthcare coverage, a full suite of medical, dental, and vision plans, generous 401K options, flexible vacation policies, and an extended options exercise window for loyal employees, ensuring both professional and personal well-being.

When asked about my design process, I emphasize the importance of user research and empathy. I begin by gathering data on user needs, then iterate through wireframes and prototypes while collaborating with cross-functional teams to ensure the design aligns with both user expectations and business goals.

Handling criticism gracefully is critical for growth as a designer. I view feedback as an opportunity to improve my work. I actively engage in discussions to understand different perspectives and use constructive criticism to iterate and enhance my designs.

I typically use tools such as Figma, Sketch, and Adobe Creative Suite for design projects. Each tool allows for different aspects of the design process—from prototyping user flows to crafting high-fidelity visuals—ensuring I have the right resources for each task.

To ensure my designs are user-centered, I rely on thorough user research, engaging directly with customers to understand their needs. I also conduct usability testing at various stages to gather feedback and make iterative improvements based on real user experiences.

In a past project, I faced challenges regarding stakeholder alignment. To address this, I organized collaborative workshops to bring everyone on the same page. This not only helped clarify expectations but also fostered a shared vision, ultimately resulting in a successful project outcome.

Data plays a crucial role in my design decision-making. I leverage analytics to understand user behavior patterns, which informs my design choices. By combining qualitative insights from user feedback with quantitative data, I create more effective and engaging designs.

When prioritizing features, I assess user impact and business value. I conduct stakeholder interviews and user research to identify what features align with user needs and integrate strategic goals. This informs a balanced roadmap that addresses immediate needs while considering long-term objectives.

I have substantial experience working in cross-functional teams. I find that collaboration enhances the design process, and I actively communicate and gather insights from product managers, engineers, and marketers to ensure all aspects of the product align with our shared vision.

I stay updated on design trends through various channels—design blogs, online courses, and participating in design communities. Engaging with fellow designers and attending industry events also helps me gain fresh perspectives and inspiration to incorporate into my work.

The most rewarding aspect of being a Product Designer for me is seeing the direct impact of my work on user experiences. When users find a product not only usable but delightful, it motivates me to keep pushing creative boundaries and innovate further in the design space.