Accounts Receivable and Payable Specialist

MaxMind (www.maxmind.com) is looking for a talented Accounts Receivable/Payable Specialist to join our team. We help protect thousands of companies worldwide from fraud, screening over three billion online transactions each year, and we provide IP intelligence data to thousands more. You will play an important role supporting the company’s financial operations and ensuring that transactions are processed accurately and on time.

This is a full time remote position.

We welcome candidates to apply from anywhere in Canada. You must be eligible/authorized to work in Canada. 

The Position Overview

Do you have accounts receivable/payable, organizational, and communication skills and are ready to collaborate with others to ensure our finances are up to date? Are you motivated and detail oriented to handle communication regarding payments with customers from all across the world? Will you be able to work closely with various departments such as sales, business development, and operations?

As a MaxMind Accounts Receivable/Payable Specialist, you will partake in a variety of daily tasks such as the following:

• Acting as a bridge between the Business Development, Operations, and Accounting departments, communicating clearly between each
• Helping onboard customers and setting up their billing
• Regularly reviewing and following up on customer purchase orders
• Processing invoice requests and invoicing retroactively billed customers
• Processing and sending renewal quotes
• Answering billing-related questions from customers
• Keeping track of and responding to tax exemptions
• Reviewing and processing royalty reports
• Managing our collections process, including submitting customers to collection agencies
• Processing chargebacks and refund requests
• Scheduling vendor payments
• Writing up process documentation for necessary tasks
• Performing internal audits to check for missing billings

• 2 years’ experience in Accounts Receivable/Payable roles
• Highly organized, detail oriented, and solid problem-solving skills
• Positive team player
• Strong customer service skills
• Ready to learn new things
• Can self manage tasks in a remote environment
• Excellent written and verbal communication skills with ability to communicate clearly with customers and other employees

Our salary range for Accounts Receivable and Payable Specialist begins at $ 60,000 CAD, with specific offers dependent upon skills and experience. See more about benefits and compensation below.

Working at MaxMind

Our culture is very important to us. We’re friendly, collaborative, and work-focused. We don’t like office politics and unnecessary stress. We like to have productive workdays and don’t like work to chase us when we’re done for the day. We maintain a set of core, overlapping hours, but are flexible with specific start and end times and are understanding about appointments and life events. We care about helping each other succeed.

In a recent survey, employees listed having a supportive work culture, good co-workers, autonomy, and feeling trusted, valued, and respected as some of the things they liked most about working here.

MaxMind has a social mission. MaxMind donates over 60% of profits to charities. 

MaxMind’s compensation strives to reward getting stuff done, quality of work, and working well with others.

We are a fully remote company, so communication centers around video chat, and direct and group messaging tools. 

Benefits

In addition to competitive compensation, our Canadian benefits include medical, dental, vision, life, accidental death and dismemberment, critical Illness, short and long term disability insurance, Employee and Family Assistance Program, and paid parental leave. You also have access to a group Retirement Savings Plan. In lieu of a Canadian RRSP contribution we provide a bonus payout at the end of each year that employees may decide to use toward retirement savings.

Everyone participates in a company performance-based bonus plan. MaxMind offers a $2,000 USD professional development budget and five days for professional development annually. 

Diversity and Inclusion

We're committed to diversity and inclusion and are mindful of incorporating them into all aspects of our company. 

We encourage and sincerely welcome applications from candidates of color, women, queer candidates, candidates with family caregiving responsibilities, transgender candidates, and from other communities not well represented in the tech world.

See our complete diversity and inclusion statement -  https://www.maxmind.com/en/company/working-at-maxmind.

Our Interview Process

One of the first steps in our interviewing process is a homework assignment, and we will ask you for a submission so we can gain insight into your work. The following step of our interview process would be a first round interview with our hiring manager and our Operations Manager. This interview will cover questions specific to the role. Next, there would be a final interview with our HR Manager and our COO. That interview would be a more general / behavioral interview. The final step of our hiring process is reference checking.

Being a Successful Candidate (Interest and Fit)

Your application should include a completed response to the “Interest and Fit” section. Please share why you are interested in this position at MaxMind and why you would be a good fit. Communication should be clear and accurate. You are not required to submit a cover letter.

If desired, share any relevant projects or accomplishments so we can learn more about you.