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Enterprise Account Executive

About Maze

Maze is a Series B-funded startup building the future of product research for modern teams. We're backed by some of the world's best funds and are a fully remote team working across 35+ countries.

Maze is the user research platform that empowers any company to build the right products faster, by making user insights available at the speed of product development.

We believe that companies that win are incorporating user insights at every stage of product development, where the organization is empowered to conduct research no matter what their maturity, and that Research can focus on high-value questions with the greatest impact.

Built for ease of use, Maze allows researchers, designers, and product managers to collect and share user insights when needed most, putting them at the center of every decision.

With Maze, companies can recruit the right participants effortlessly, conduct research autonomously, and analyze user insights that drive actual decisions.

Please note that this role is open exclusively to candidates based within the U.S. Due to the nature of our work and collaboration requirements, applications from other locations will not be considered. We appreciate your understanding and interest!

What You'll Do:

  • Prospect, build & manage a sales pipeline within the Enterprise segment, both from new business & upsell

  • Build & maintain relationships with key stakeholders & executives in Product & Design, and help them to achieve their business goals through our platform

  • Partner with internal resources across customer success, support, legal, security, finance & leadership to execute customer contracts

  • Forecast performance accurately against revenue targets

  • Share best practices & product feedback to make your teammates and our product suite even better

What You'll Need:

  • 5+ years of quota carrying SaaS sales experience with a history of over achievement and experience managing full cycle sales

  • Experience working with external stakeholders across procurement, legal, security, & executives

  • Passionate about our core mission and a creative problem solver

  • Experience territory planning, account planning, prospecting & selling into teams

  • Familiarity with sales tools like a CRM (Salesforce is a plus), prospecting, & automation tools

  • Strong communication skills, presentation polish & poise

  • Able to effectively navigate ambiguity and succeed in a fast paced, fully remote work environment

Bonus points

  • Passionate and/or have experience in the design tooling space

  • Have worked in a fast-growing startup environment

  • Have a track record of quick promotion and have demonstrated strong success in developing nurturing strategies within existing self-service business

Inclusivity and Pay

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. 

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.

We typically target the low - mid point of the salary range to allow room for growth within the role. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Why Maze is unique

  • Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.

  • Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.

  • Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions

Benefits

  • Health insurance with international coverage, vision, and dental: 100% of the team member premium paid

    • For some locations, coverage options vary, please see our benefits pages for more information

  • Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources

  • Life and Disability Insurance, 100% of the team member premium paid

  • Flexible time off

  • Meaningful equity

  • Company retreats, fully paid for by Maze

  • New MacBook (laptop), paid for by Maze

  • Paid Family leave: 16 weeks for birth or adoptive parents

  • $500/month to be used for dependent health insurance coverage

    • If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever!

  • $1,500 remote work setup fund to ensure you can set up a productive work space

  • Flexible work schedule where you manage your own working hours

  • Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more

  • Virtual social engagements randomly throughout the year

  • SWAG, we have some really cool swag

  • Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

Check out all of our a-maze-ing benefits here

Outreach Notice

We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

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CEO of Maze
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Jonathan Widawski
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What You Should Know About Enterprise Account Executive, Maze

If you're an experienced sales professional, getting pumped about the opportunity to make a significant impact, then the Enterprise Account Executive position at Maze might just be your next adventure! At Maze, we believe that empowering teams with user insights is what drives successful product development. Our innovative platform is shaping the future of product research for organizations around the globe, and as a key player in our sales team, you'll be right in the thick of it. Your day-to-day will involve prospecting and managing a robust sales pipeline within the Enterprise segment, where you'll build and foster relationships with critical stakeholders in Product and Design. Your mission will be to help these organizations reach their goals using our platform. We’re looking for someone with a proven track record in SaaS sales—specifically candidates who have thrived in managing full-cycle sales and demonstrated success in upsell strategies. You’ll also collaborate with various internal departments to navigate customer contracts and share invaluable product feedback. It's essential that you're passionate about our mission and can adapt quickly in a fast-paced environment. If you're ready to take the next step in your career, Maze offers a unique opportunity to drive market disruption while working among a dynamic and inclusive team!

Frequently Asked Questions (FAQs) for Enterprise Account Executive Role at Maze
What are the responsibilities of an Enterprise Account Executive at Maze?

As an Enterprise Account Executive at Maze, your primary responsibilities will include prospecting, building, and managing a sales pipeline within the Enterprise segment. This will involve engaging with new prospects as well as upselling to existing clients, while forming and maintaining strategic relationships with key stakeholders in Product and Design. You'll also collaborate with various internal teams to streamline the execution of customer contracts and provide valuable insights to enhance our platform continuously.

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What qualifications are needed for the Enterprise Account Executive role at Maze?

To qualify for the Enterprise Account Executive position at Maze, candidates should ideally possess at least 5 years of quota-carrying SaaS sales experience, showcasing a history of achievement and full-cycle sales management. Experience working with external stakeholders, including procurement and legal teams, is vital. Strong communication skills, adaptability in fast-paced environments, and familiarity with sales tools, such as CRMs like Salesforce, are also essential qualifications for this role.

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What skills are essential for an Enterprise Account Executive at Maze?

Essential skills for the Enterprise Account Executive role at Maze include strong communication and presentation abilities, strategic thinking for territory and account planning, and creative problem-solving. An understanding of customer success metrics and experience in navigating procurement and legal processes will enhance your ability to excel in this role. Additionally, familiarity with sales automation tools can be beneficial as you manage relationships and revenue forecasts.

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What is the company culture like at Maze for an Enterprise Account Executive?

At Maze, we pride ourselves on fostering an inclusive and collaborative company culture. We encourage diverse perspectives and value individual contributions. As an Enterprise Account Executive, you'll work in a supportive environment that prioritizes continuous growth and innovation. Our early-stage startup atmosphere allows you to have a direct impact on success, and we actively promote transparency in our operations and decision-making processes.

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What benefits can an Enterprise Account Executive expect at Maze?

An Enterprise Account Executive at Maze can look forward to a competitive salary package complemented by a range of generous benefits. These include comprehensive health insurance, flexible time off, meaningful equity, and a remote work setup fund. Plus, we offer monthly well-being allowances and opportunities for professional development, making sure our employees maintain a healthy work-life balance while thriving in their careers.

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Common Interview Questions for Enterprise Account Executive
Can you describe your experience with managing a full-cycle sales process?

When answering this question, provide a structured example from your past experiences. Discuss specific stages of your process, such as prospecting, qualification, demonstration, and closing the deal. Use quantifiable results to demonstrate your success in each stage and highlight any challenges you faced and how you overcame them.

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How do you approach building relationships with stakeholders in a remote work environment?

Demonstrate your strategies for establishing rapport and trust remotely. Discuss tools and methods you use for consistent communication, such as video calls, regular check-ins, and personalized outreach. Highlight examples of relationships you’ve nurtured successfully to drive results and ensure collaboration.

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What techniques do you use for territory planning and account management?

Share your approach to territory planning that involves data analysis, market segmentation, and prioritization of accounts. Discuss any tools you've used for tracking progress and how you adapt your strategies based on the changing needs of the territory. Highlight how your planning impacts revenue growth and customer satisfaction.

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Describe a time you exceeded your sales quota. What strategies helped you achieve this?

Frame your response around a specific scenario where you achieved significant sales success. Discuss the strategies you implemented, such as targeted campaigns or leveraging customer feedback. Use metrics to quantify your results and the impact of your tactics on your overall sales performance.

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What attracts you to the Enterprise Account Executive role at Maze?

This is your chance to showcase your knowledge about Maze and your alignment with its mission. Talk about your excitement for the company's innovative approach to product research and how your values resonate with Maze's focus on user insights during product development. Relate your background in SaaS and your enthusiasm for the design tooling space.

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How do you handle rejection in sales?

Share your personal coping strategies, emphasizing resilience and learning from setbacks. Provide examples of how you’ve turned a rejection into an opportunity for growth by examining feedback, refining your approach, and maintaining a positive attitude during your sales cycle.

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What sales tools have you found most useful, and how do you utilize them?

Discuss the sales tools you are familiar with, particularly CRMs like Salesforce. Explain how you leverage these tools for tracking sales activities, managing relationships, and generating analytics. Describe how the insights from these tools help you improve your sales strategy and decision-making.

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Can you explain how you incorporate user insights into your sales strategies?

This question allows you to bridge your understanding of user research with sales. Discuss how you gather insights on customer pain points, preferences, and needs, and how you use this information to tailor your sales pitches and promote solutions. Share real-life examples where user insights led to successful deals.

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How do you prioritize tasks when managing multiple accounts?

Describe your methods for task prioritization, such as utilizing time management techniques or project management tools. Provide examples of how you've effectively balanced multiple accounts by assessing account needs and sales cycles, leading to improved organization and overall performance.

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What do you see as the biggest challenge facing Enterprise Account Executives today?

Here, you can demonstrate your industry knowledge and awareness of market trends. Discuss challenges like increased competition, changing customer expectations, or staying updated with technology. Offer insights into how you proactively address these challenges through strategies that enhance your effectiveness in sales.

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Empowering anyone to test and learn rapidly.

32 jobs
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BENEFITS & PERKS
Dental Insurance
Vision Insurance
Paid Holidays
Sabbatical
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 12, 2025

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