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Client Development Specialist

McAdam Financial is among the fastest-growing companies in America and is nationally recognized by USA Today, The Wall Street Journal, and Reuters as one of the best financial advisory firms. First established in 2008, McAdam Financial has helped thousands of clients achieve Financially Advanced futures through award-winning investment strategies and expert guidance.

 

McAdam Financial seeks a service-minded Client Development Specialist to support the Firm’s Company Based Marketing (CBM) initiative. This role is integral in helping with seminar prep, presentation, and post-work. The ideal candidate for this position will have experience in a business development or sales role setting appointments both in person and over the phone; experience hosting client or prospect events; has a proven track record of achieving desired metrics; is an effective public speaker; and is organized, adaptable, and energetic.


Qualifications
  • Bachelor’s Degree
  • 2-4 years of sales, event planning, or call center experience
  • 2 years of client relations experience
  • Proficiency in Microsoft 365 (Outlook, Excel, SharePoint, etc.)
  • High technological literacy
  • Flexible availability (Most nights with a fluid daytime schedule)
  • Ability to thrive in pressure situations
  • Ability to work from a remote location
  • Ability to follow instructions and reporting processes
  • Ability to be a part of a team and collaborate regularly


Necessary Skills
  • Excellent public speaking
  • Effective sales skills
  • Strong organization
  • Outstanding interpersonal communication
  • High-quality logistical thinking
  • Consistent adaptability
  • Quick critical thinking
  • Great social aptitude


Responsibilities
  • Manage the client experience at seminars and workshops
  • Schedule phone appointments while in person at seminars
  • Organize and manage an extensive prospect pipeline
  • Attend team meetings and training calls
  • Review qualifying information before seminars to prioritize top attendees
  • Confirm calls as needed, primarily for high-priority RSVPs
  • Set up venues for dinners and workshops, including all equipment
  • Greet attendees at seminars
  • Conduct presenter introductions
  • Troubleshoot throughout the presentation as needed
  • Observe attendees during the presentation for feedback
  • Track attendance and report metrics
  • Break down venue
  • Follow up with thank you calls and/or written notes
  • Call confirmed RSVPs who no-showed at the presentation
  • Follow up with prospects who reschedule or miss their introductory call
  • Prepare seminar, sales, and other reports when requested
  • Help launch additional marketing initiatives as needed
  • Confirm introductory prospecting calls
  • Conduct introductory prospecting calls as needed


$65,000 - $65,000 a year
+ Performance bonus

A background check is required for this role.

Average salary estimate

$65000 / YEARLY (est.)
min
max
$65000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Development Specialist, McAdam Financial

Are you ready to take your career to the next level? McAdam Financial, recognized as one of America's fastest-growing financial advisory firms, is looking for a dynamic Client Development Specialist to join our Sarasota, FL team. In this role, you’ll be instrumental in supporting our Company Based Marketing initiatives, which means no two days will be alike! You'll dive right into seminar preparations, presentations, and all the exciting follow-up work that comes with it. If you're a people person with experience in business development or sales, you're in the right place. We need someone who can comfortably set appointments both online and in person, and who thrives in a fast-paced environment. Your organizational skills and knack for public speaking will help make our events memorable for our clients. You’ll be engaging directly with prospects and clients, organizing workshops, and ensuring the customer experience is top-notch. Think you have what it takes? Great! You’ll need a bachelor’s degree and 2-4 years of relevant experience, including client relations and proficiency in Microsoft 365. If you're organized, energetic, and ready for flexibility in your work schedule, we'd love for you to join our inspiring team. With a starting pay of $65,000 plus a performance bonus, this position is your opportunity to contribute to something great while delivering exceptional service!

Frequently Asked Questions (FAQs) for Client Development Specialist Role at McAdam Financial
What responsibilities does a Client Development Specialist at McAdam Financial have?

As a Client Development Specialist at McAdam Financial, your primary responsibilities include managing client experiences at seminars and workshops, scheduling appointments, organizing prospect pipelines, and tracking attendance metrics. You'll also engage with clients during events, troubleshoot issues, and ensure a smooth flow of logistics, which is essential for enhancing client satisfaction.

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What qualifications are needed to apply for the Client Development Specialist position at McAdam Financial?

To be considered for the Client Development Specialist role at McAdam Financial, you should possess a bachelor’s degree along with 2-4 years of experience in sales, event planning, or call center roles. Additionally, having at least 2 years of client relations experience and being proficient in Microsoft 365 tools is essential for success in this position.

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What skills are necessary for a Client Development Specialist at McAdam Financial?

Successful candidates for the Client Development Specialist position at McAdam Financial should demonstrate excellent public speaking and interpersonal communication skills, as well as strong organizational abilities. Being adaptable, having a high level of technological literacy, and the ability to think critically under pressure are also crucial skills that will help you thrive in this role.

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What is the salary range for a Client Development Specialist at McAdam Financial?

The salary for a Client Development Specialist at McAdam Financial is competitive, starting at $65,000 annually. Additionally, there is an opportunity to earn performance bonuses based on your success in the role, offering further incentive and recognition for your hard work.

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Can the Client Development Specialist position at McAdam Financial be performed remotely?

Yes! The Client Development Specialist role at McAdam Financial allows for remote work flexibility. This means you can manage your responsibilities from a location that suits you, while still effectively contributing to our growing team and enhancing the client experience.

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Common Interview Questions for Client Development Specialist
Can you describe your experience in business development or sales?

When answering this question, focus on specific examples of your past roles where you successfully set appointments, worked with clients, and achieved your sales goals. Highlight metrics or outcomes to demonstrate your effectiveness and your understanding of clients' needs.

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How do you manage multiple client interactions during seminars?

Discuss your organizational strategies and tools you use to keep track of client interactions. Mention how you prioritize engagements and ensure every attendee feels valued, perhaps by utilizing scheduling software or maintaining comprehensive notes.

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What methods do you use to follow up with no-shows after a seminar?

Explain your follow-up process, including sending personalized emails, making phone calls, and even offering incentives to encourage rescheduling. Show how you leverage this as an opportunity to build rapport and continue your conversation with potential clients.

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How do you prepare for a public speaking engagement?

Mention your preparation techniques, such as researching your audience, practicing your speech multiple times, and preparing materials that will engage attendees. Highlight any past experiences where this preparation led to successful outcomes.

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Describe a successful event you've planned. What made it successful?

Share details about an event you organized, emphasizing your approach to logistics, audience engagement, and post-event follow-up. Include metrics, such as attendance numbers and participant feedback, to illustrate your success.

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What do you consider essential qualities for a Client Development Specialist?

Emphasize interpersonal skills, adaptability, organizational abilities, and a service-oriented mindset. Discuss how these qualities help you create a positive experience for clients and build solid relationships.

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How do you handle pressure when events don't go as planned?

Explain your approach to receiving constructive criticism—do you welcome it as an opportunity for growth? Elaborate on how you've applied feedback in your career to enhance your skills.

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What tools and software are you familiar with that are relevant to this role?

Highlight your proficiency with Microsoft 365, along with any CRM software or event management tools. Share examples of how these tools help you streamline your work and enhance the client experience.

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Why do you want to work for McAdam Financial as a Client Development Specialist?

Think about what draws you to McAdam Financial, such as its reputation for excellent service or opportunities for professional growth. Convey your genuine passion for helping clients achieve their financial goals.

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How do you prioritize your tasks in a busy working environment?

Discuss your time management and prioritization strategies, providing examples of how you handle competing deadlines and maintain productivity without sacrificing quality.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 2, 2024

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