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Closing Manager Positions-up to $18/hr!

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.Description:McDonald's Works for Me.I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.Let’s talk. Make your move.Requirements:Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.As a Shift Manager, you may be responsible for:• Food Safety• Internal Communication• Inventory Management• Daily Maintenance and Cleanliness• Managing Crew• Quality Food Production• Exceptional Customer Service• Safety and Security• Scheduling• TrainingPrevious leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.Additional Info:Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:• 15-25 days paid vacation• 10 paid holidays and 8-week sabbatical every 10 years• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language• Medical, dental and vision coverage• Pre-tax flexible spending accounts• Short- and Long-Term Disability, life and accident insurance• Paid Leaves of Absence• Service awards• Employee Resource Connection• Adoption Assistance• Matching gifts programThis job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
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Average salary estimate

$37440 / YEARLY (est.)
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$37440K
$37440K

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What You Should Know About Closing Manager Positions-up to $18/hr!, McDonald's

Are you ready to take on a leadership role in a fast-paced environment? As a Closing Manager at our McDonald's franchise in Manchester, MO, you'll be at the forefront of creating memorable experiences for our customers! In this exciting position, you’ll lead shifts, ensuring that each guest receives a quick and friendly service. Being part of our team means you’ll be responsible for everything from food safety and quality assurance to managing inventory and training crew members. If you have previous management experience in the restaurant or hospitality sector, we want to hear from you! We value positive and energetic individuals who thrive in a dynamic setting and have a passion for delivering excellent customer service. You will have the opportunity to grow not just as a manager, but also as a leader, thanks to our supportive environment and robust career development opportunities. Plus, our benefits package is top-notch! With up to $18 per hour, paid vacations, and educational opportunities through Archways to Opportunity, working with us is not just a job – it’s the beginning of a fulfilling career. So, if you're ready to inspire and lead, let’s talk and take your career to the next level together!

Frequently Asked Questions (FAQs) for Closing Manager Positions-up to $18/hr! Role at McDonald's
What are the responsibilities of a Closing Manager at the McDonald's franchise in Manchester, MO?

As a Closing Manager at our McDonald's franchise in Manchester, MO, you will be responsible for leading shifts and ensuring customer satisfaction through quick and friendly service. You'll oversee food safety, manage staffing and schedules, monitor performance, and maintain quality and cleanliness throughout the restaurant. Your leadership will ensure that our crew meets the high standards set by McDonald’s.

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What qualifications do I need to be a Closing Manager at McDonald's in Manchester, MO?

To qualify as a Closing Manager at our McDonald's in Manchester, MO, you should have previous leadership experience in a restaurant, retail, or hospitality environment. You must be 18 years or older, possess strong communication skills, and have a passion for providing excellent customer service while working in a fast-paced setting.

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What benefits can I expect as a Closing Manager at McDonald's in Manchester, MO?

As a Closing Manager at our McDonald's franchise in Manchester, MO, you can look forward to competitive pay up to $18 per hour, paid vacation days, medical benefits, and educational assistance through Archways to Opportunity, including college tuition support and training programs. We prioritize your growth and well-being as part of our team.

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How does shift management work at McDonald's franchise in Manchester, MO?

In the role of a Closing Manager at our McDonald's franchise in Manchester, MO, you’ll lead every shift, monitoring performance and ensuring quality service is delivered consistently. You will communicate with your team to keep the operations smooth and efficiently prepare for the next shift, while also addressing any concerns that arise during your management.

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What kind of training will I receive as a Closing Manager at McDonald's in Manchester, MO?

When you join us as a Closing Manager at McDonald's in Manchester, MO, you will participate in comprehensive training that focuses on leadership skills, operational standards, customer service excellence, and safety protocols to prepare you for your role. Ongoing training and development opportunities are available to continue enhancing your skills.

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Common Interview Questions for Closing Manager Positions-up to $18/hr!
Can you describe your leadership style as a Closing Manager?

When discussing your leadership style, focus on how you create a positive work environment, motivate team members, and lead by example. Illustrate with examples from your experience where you've successfully guided your team, resolved conflicts, or improved morale.

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How would you handle a situation with a dissatisfied customer?

In answering this question, emphasize the importance of listening to the customer and empathizing with their situation. Explain your method for addressing their concerns, whether it involves finding a quick solution or escalating the issue to ensure their satisfaction.

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What experience do you have in managing inventory?

Detail your previous experience managing inventory in a similar setting. Discuss your approach to tracking inventory levels, minimizing waste, and ensuring that stock is ordered in a timely manner, highlighting any systems or procedures you utilized.

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How do you ensure quality service during high-volume hours?

Discuss how you train and prepare your team for working under pressure. Share specific strategies you've implemented in the past that improved efficiency and maintained service quality during busy times.

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What strategies do you use to train new staff effectively?

Share your approach to training, emphasizing hands-on experience, regular feedback, and how you adjust your training methods based on individual learning styles. Give examples of successful training outcomes you've achieved.

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How would you ensure food safety standards are upheld?

Emphasize your understanding of food safety protocols and regulations. Discuss how you would implement regular training for staff, conduct routine checks and report any discrepancies, ensuring compliance at all times.

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Can you explain a time when you improved team performance?

Reflect on a specific instance when you identified a performance issue and the steps you took to resolve it. Use this answer to showcase your problem-solving skills and ability to inspire and motivate a team.

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How do you stay organized when managing multiple responsibilities?

Share your time management techniques, such as prioritizing tasks, using checklists, or scheduling, and provide examples of how these methods have helped you manage your duties effectively in a previous role.

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What do you think is the key to providing exceptional customer service?

Discuss the importance of understanding customers' needs and creating a welcoming environment. Emphasize the role of training and empowering staff to make decisions that contribute to a positive customer experience.

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Why do you want to work as a Closing Manager at McDonald's?

This is your chance to express your passion for the brand and what excites you about working in a fast-paced, customer-focused environment. Link your skills and enthusiasm to the values of McDonald's and your desire to lead a team to success.

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McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and har...

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Full-time, on-site
DATE POSTED
April 24, 2025

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