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Tyler Union- Sales Engineer - West Region

Company Description

Tyler Union, a division of McWane, Inc, the nation’s leading manufacturer of Ductile Iron Waterworks Fittings and Appurtenances has an immediate opening for a Sales Engineer- West region. This position would include the Central and West regions (MN, WI, IA, IL, MO, ND, SD, NE, KS, OK, TX, MT, WY, CO, NM, AZ, UT, ID, WA, OR, NV, CA, AK, & HI). Tyler Union's main manufacturing facility is located in Anniston, AL. 

The Sales Engineer is a highly experienced and trained representative of Tyler Union with extensive contacts in the contractor, engineering and utility communities, plus a high level of recognized expertise in these communities nationwide. This representative would be able to significantly contribute to winning major projects by enhancing the Company’s position through improved specifications and market perception, creating greater customer loyalty. The Sales Engineer’s primary function will be to support the sales team, as well as call on the top 50 utilities/municipalities and engineers. Proactively promotes The McWane Way principles, values, and behaviors and lives the Compass Culture.

The position offers a comprehensive benefits package, including health, life, dental, and vision insurance, disability coverage, vacation, holiday pay, and a 401(k) plan.

Take a tour of Tyler Union here.

All candidates offered employment must submit to a drug screen, physical, and background check.  

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Follow all processes and procedures associated with the Tyler Union Safety Management Program.  Advise management of any deviations from this program.
  • Call on city engineers and specifying officials throughout the country, both in support of Territory Managers and independently concentrating on major national firms.
  • Attain a personal relationship with as many engineers and officials as possible.
  • Join AWWA and attend meetings as time allows.
  • Attend National, State and Local code meetings and conferences where beneficial.
  • Be “the authority” on all Tyler Union products. Be the “go to individual” for all design, installation and product issues concerning fittings, gaskets, restraints and other specialty products, etc. within the engineering and code community.
  • Promote the use of domestic materials through specifications and training sessions
  • Present programs to engineering and specifying groups. Organize Lunch & Learn programs with the help of Territory Managers.
  • Travel with Territory Managers when making engineering and specification calls so the Territory Manager can gain knowledge and experience with that environment.
  • Maintain contact listing of all major engineering firms and code enforcement agencies in the region. This information will need to be entered into the CRM system.
  • Field support for job-site trouble shooting.
  • Assist as needed in product complaint investigations
  • Project/Bid reporting while project is in planning, predesign, design and pre-bid stages.
  • Provide pertinent and assigned Sales Reports.
  • Product and specification promotion through creating, arranging and participating in training sessions and various trade associations.
  • Create, produce and submit papers and presentations for submission to trade associations and groups.
  • Participate in development and maintenance of Sales New Hire Training.
  • Provide new sales hires with technical training via plant experience, jobsite visits and classroom instruction.
  • Participate in all Sales technical training programs.
  • Plan sales calls and activities at least 2 weeks in advance using Outlook Calendar.
    • Due to unforeseen circumstances such as field complaints, the Sales Engineer will occasionally be required to adjust travel plans on short notice.
  • Maintain entry accuracy and completeness of calls, activities and pursuits into CRM.
  • Make an average of 10 Sales calls per week.
  • Submit expense reports weekly.
  • Prospecting, customer and lead development.

Qualifications

EDUCATION and/or EXPERIENCE

  • Bachelor’s Degree in an Engineering discipline, P.E. preferred.
  • Ten (10) years’ experience in a high-profile position in the utility, water, wastewater or construction industry may be considered in lieu of an Engineering Degree.
  • Proficient in Microsoft Office applications and database usage.
  • Knowledge of Water and Wastewater Systems and Operations.
  • Must possess a valid driver’s license
  • Must be willing to relocate (if necessary)
  • Must be willing to travel a minimum average of 3 nights per week.
  • Previous proven sales experience in a spec-driven environment a plus.

Additional Information

KNOLWLEDGE, SKILLS, ABILITIES, and WORK ACTIVITIES

  • Knowledge required to perform this job successfully includes sales and marketing; customer and personal service; and administration and management.
  • Skills required to perform this job successfully include active listening; speaking; persuasion; social perceptiveness; critical thinking; negotiation, reading comprehension; service orientation, active learning; coordination; judgement and decision making; and monitoring.    
  • Abilities required to perform this job successfully include oral comprehension; oral expression; speech clarity; speech recognition; written comprehension; written expression; problem sensitivity; deductive reasoning; near vision; category flexibility; fluency of ideas; inductive reasoning; information ordering; and originality.
  • Work activities required of this job include selling or influencing others; communicating with others outside the organization; establishing and maintain interpersonal relationships; getting information; communicating with supervisors and peers; organizing, planning, and prioritizing work; resolving conflicts and negotiating with others; identifying objects, actions, and events; processing information; thinking creatively; making decision and solving problems; interacting with computers; updating and using relevant knowledge; developing objectives and strategies; estimating the quantifiable characteristics of products, events, or information; performing administrative activities; analyzing data or information; scheduling work and activities; documenting/recording information; performing work for or working directly with the public; judging the qualities of things, services, or people; and monitoring processes, materials, and surroundings.
  • Physical activities that require considerable use of arms and legs and moving the whole body include climbing, lifting up to 50 pounds, balancing, walking, standing, stooping, and handling tools and materials.
  • While training in the foundry, must wear common protective or safety equipment, such as safety shoes, glasses, gloves, hearing protection, and hard hats.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Tyler Union- Sales Engineer - West Region, McWane, Inc.

Are you ready to take your engineering and sales skills to the next level? Join Tyler Union as a Sales Engineer for the West Region! Based in Anniston, AL, Tyler Union, part of McWane, Inc., is a top player in the manufacturing of Ductile Iron Waterworks Fittings and Appurtenances. In this role, you will dive into a sea of opportunities spanning from California to Minnesota, interacting with contractors, engineers, and utilities. As a Sales Engineer, you won't just be selling products; you'll be creating relationships and enhancing market perceptions to help secure major projects across numerous states. Your work will involve direct collaboration with the sales team, connection with top 50 utilities, municipalities, and regional engineers, while championing The McWane Way principles. Not only will you represent Tyler Union in vital engineering discussions, but you will also host informative Lunch & Learn sessions and attend key industry meetings. Your experience and knowledge in water and wastewater systems will establish you as a key player in specifications and standards. With competitive benefits, including health insurance, a 401(k) plan, vacation, and more, Tyler Union is all set to support you in your career journey. If you have a Bachelor's in Engineering or substantial relevant experience, and a passion for building these indispensable connections, then we’d love for you to come aboard!

Frequently Asked Questions (FAQs) for Tyler Union- Sales Engineer - West Region Role at McWane, Inc.
What are the primary responsibilities of the Sales Engineer at Tyler Union?

As a Sales Engineer at Tyler Union, your main responsibilities will include building and maintaining relationships with engineers and specifying officials, supporting sales strategies, and enhancing the company's market position. You'll engage with top utilities and municipalities, promote Tyler Union's products, and conduct training sessions, all while ensuring to follow the company's safety management program.

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What qualifications are required to become a Sales Engineer at Tyler Union?

To qualify for the Sales Engineer position at Tyler Union, candidates should ideally have a Bachelor's Degree in an Engineering discipline, though significant experience in the utility or construction industries could substitute for this educational requirement. Additionally, proficiency in Microsoft Office applications, a valid driver's license, and a willingness to travel extensively are essential.

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What benefits can I expect when working as a Sales Engineer at Tyler Union?

Working as a Sales Engineer at Tyler Union comes with a comprehensive benefits package. This includes health, life, dental, and vision insurance, along with vacation and holiday pay, disability coverage, and participation in a 401(k) plan. Tyler Union emphasizes a supportive work environment to help employees thrive in their careers.

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How does Tyler Union support the professional development of its Sales Engineers?

Tyler Union is committed to the professional development of its Sales Engineers through structured training programs. This includes technical training via plant experiences and job site visits, along with opportunities to participate in industry-related conferences and workshops, enabling you to stay updated on market trends and advancements.

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What makes Tyler Union a great place to work as a Sales Engineer?

Tyler Union stands out as a great workplace for Sales Engineers due to its strong reputation in the industry, a culture that prioritizes safety and teamwork, and its commitment to employee development and customer service. The opportunity to work on significant projects with major utilities and be endorsed by The McWane Way values further enhances the appeal of joining this dedicated team.

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Common Interview Questions for Tyler Union- Sales Engineer - West Region
What experience do you have that makes you qualified for the Sales Engineer position at Tyler Union?

When answering this question, share specific examples of your engineering and sales experience in the utility or construction industries. Highlight your technical knowledge, your track record of developing relationships, and how you've successfully informed and educated clients about complex products.

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Can you describe a time when you successfully supported a sales team?

Provide an example where you played a crucial role in supporting a sales initiative. Focus on your contributions, such as conducting product training, connecting with key stakeholders, or troubleshooting issues that arose during the sales process. Be sure to emphasize the positive outcomes.

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How do you approach building relationships with contractors and engineers?

Explain your strategy for establishing trust and rapport with clients. Mention how your active listening skills, technical knowledge, and consistent communication help you forge these important relationships, and share about a particular experience where your efforts led to a successful collaboration.

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What do you know about The McWane Way and how it impacts your role?

Familiarize yourself with The McWane Way principles, ensuring you understand their emphasis on teamwork, safety, and strong customer service. Discuss how you plan to incorporate these values into your daily interactions with clients and within your team, enhancing both internal and external relationships.

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Describe how you would handle a difficult client or situation.

Showcase your conflict resolution skills by discussing a specific instance where you had to manage a challenging client. Outline your approach—listening to their concerns, addressing the issues, and finding an amicable solution—then share the successful resolution and lessons learned.

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Why do you want to work for Tyler Union?

Express your enthusiasm for Tyler Union's reputation in the industry, its commitment to quality and safety, and the growth opportunities it provides. Link these factors to your personal values and career goals, showing that you are seeking not just a job, but a fulfilling career with the company.

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How do you prioritize your tasks when managing multiple projects?

Discuss your organizational methods, such as using calendar tools to schedule tasks, assessing project deadlines, and determining urgency versus importance. It's essential to evidence adaptability, as unforeseen circumstances may require you to shift priorities while still delivering quality results.

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What sales strategies do you find most effective in selling engineering products?

Share insights into effective sales strategies you’ve utilized, such as relationship-building, conducting educational sessions, and using data to demonstrate product benefits. Highlight occasions when you’ve tailored your approach to meet the specific needs of the client or market.

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How familiar are you with water and wastewater systems?

Articulate your knowledge of water and wastewater systems, possibly citing regulatory standards, system operations, or experiences where you’ve worked on related projects. Demonstrating both technical competence and practical application will showcase your fit for the Sales Engineer role.

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What would be your first steps as a new Sales Engineer at Tyler Union?

Discuss your plans for the initial 30 days, such as building rapport with the sales team, learning about Tyler Union’s product offerings, and identifying critical accounts to target. This shows your structured approach to onboarding and eagerness to contribute quickly.

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McWane, headquartered in Birmingham, Alabama, and established in 1921, is a waterworks, fire protection, and technology manufacturing company. They specialize in ductile iron products, plumbing products, fire extinguishers, fire suppression syste...

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DATE POSTED
April 3, 2025

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